Min. $1,000.00 Purchase~2017.12.12
Min. $200.00 Purchase~2017.12.12
Min. $60.00 Purchase~2017.12.12
- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Qxpress - $23.33 ~
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Ordered on 8 Sep, received on 18 Sep, working condition, good deal.
TYPE:TRANSCEND 2TB Store-Jet 25H3 Purple
Just received it yet to try out
good quality, easy to use, nice touch, looks really good buy hope last long
Received the item.....................
Delivery took a while but item received in order and well packaged.
TYPE:TRANSCEND 2TB Store-Jet 25H3 Blue
Don't Worry, Use Qxpress Tracking System http://www.qxpress.asia/gmkt.inc/ Qxpress office Tel is 6434 8400 or 6434 8420. You can also email them at firstname.lastname@example.org to check the delivery status.
- we arrange all the shipping for free with full refund ,in case of (1) damaged or faulty due to manufacturer fault. (2) incorrect goods delivered by us. - if the box is opened by a buyer, return is not acceptable . - if not opened, a buyer who wants return should pay the round shipping fee and restocking fee (%15)
most of our items are for 220V-240V ( remains for 100V-240V )
so all of them can be used in Singapore without problem.
the plug cord type is 2 round pins so buyers need a plug connector which fits with SG type.
we , as a seller , are not responsible for the customs fee.
please leave a note if any request about that.
It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please contact me via Qoo10 system. Thanks.
If your item have any problem, please describe specific problems with your order on. via Email (email@example.com) not Qoo10 system. If you can attach image file, it would be more helpful for us to check exactly. Thank you.
Please return the item by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. way shipping please enclose with the product)
Within one month: return shipping costs paid by seller
1-6 months: one-way shipping costs paid by customer
6-12 months: round-trip shipping paid by customer (one-way shipping please enclose with the product)
Hello Seller,Kindly advice on the above enquiry?Have a good night too..
Hi! Dear Customer.Your message.Please wait.We identified your question.
hi ,can i check if your ipad 9.7 is both WIFI + Cellular enabled or just WIFI? thanks
Hi! Dear Customer.Your message.I checked your question.We are preparing answers.Please wait.
hi , are you still checking on this ?
also in your time sale 9.7 WIFI 128 GB 5th generation model is this cellular(inserting sim card) + wifi enabled? in the product description , it says WIFI and 4G lite.
I had purchased 2 TB Adata (Transcend) HV100 Portable HDD in 2015, which is not working. I have communicated with Adata and they have confirmed that the HDD is under warranty (3 years) and I need to return the same to them through seller for replacement. Can you please help me on this?
Any updates on the warranty claim?
Sending the photo of the HDD showing product serial no. which I sent to ADATA and they confirmed it's under warranty
Hi! Dear Customer.Your message.We checked your question.We are preparing answers.Would you wait for me?
Sir, it's already one week and still waiting for your response.
Is it inoperable?Defects caused by your mistakes ... you have to pay for repairs.Replacement is not possible.
It's under warranty of 3 years. How you decide it's my mistake? ADATA already agreed that item can be repaired / replaced by them. I have to send it through the seller so I am approaching you.
Hi! Dear Customer.Your message.I can't answer you today.Could you ask me again on Monday?
Today already Thursday!!
Hi! Dear Customer.Your message.We identified your question.I am preparing for the answer.Hold on a minute, please.If you want a faster response ...Could you ask me a question again?
Hi! Dear Customer.Your message.We identified your question.We are preparing answers.Your answer may be slightly delayed.We are checking our order last weekend.Please wait a little longer.
The first request was made on 10th August so you have already taken almost around 3 weeks to check details and haven't yet confirmed anything. I have email from ADATA that the item is under warranty and need to send to them through seller.
Please send a traceable delivery.Post office (certified mail)Ga dong, 552, Donae-dong, Deogyang-gu, Goyang-si, Gyeonggi-do, Korea (10554)82 2705 0106Daiso shop
Postage to be paid by me?
If it's not a fault ...You have to pay all the expenses.
If ADATA agrees and replaces/repairs HDD, it will be considered as factory fault and you will bear the charges? How it will be paid to me? And whatever the shipping cost, would you agree with that? Why don't you arrange shipping and if ADATA confirms it's my fault, I pay shipping cost. And for that I would like to get a statement from ADATA that is was my fault.
Please use the post office to send it to me.
As I asked, who will pay for the shipment? I agree that if it is my fault, I will pay for the shipment but if its not my fault and ADATA agrees with that, how?
You pay first.If it's a defect ...We will refund you.
I will send directly to ADATA. Based on their report we decide who has to pay. If it's my fault, I will bare the charges. If ADATA confirms it was not my fault, you refund me. Is it ok?
Hi will you restock on blue colour?
Hi! Dear Customer.Thank you for your message.We are planning next week.
Are you guys going to ship my order? It has been 10 days already. If you don't have stock, please indicate it and we will order from other places. It is not good to keep us wait
Hi! Dear Customer.Thank you for your message.Please wait.We are confirming it.For additional questions, please re-created.
Order no. 111519669Order on 29 Jun and not yet received. Can help to expedite? Need this by tomorrow (7/jul/2017) Please advice
Hi! Dear Customer.Thank you for your message.Your answers may be delayed.We'll check it out.Please wait a minute.
Pls advice when can receive.
My Order No. 215918682. Placed order on 17May. Until today 10 June, still not yet received the item. Seller replied waiting for stock to come next week. SO DISAPPOINTED about this seller. And now, the seller still doing promotion. How are you going to fulfil your customers' orders? Ask your customers to wait for one month???? I requested you to refund my orders, when are you going to do it? Another one month????
Hi! Dear Customer.Thank you for your message.Please wait.We are confirming it.
Can you please respond when will you be returning me my hard disk ? Please confirm the replacement set also.
Hi! Dear Customer.Thank you for your message.Replace hard disk.I will send it out next week.
Please advise what is the status
Where are both my hard disks?
Where are both the hard disks?
Hi! Dear Customer.Thank you for your message.I am really sorry.I can not verify your order number.Please tell us your address or order number.
What do you mean you can't verify my order? The hard disk I bought from you crash. You told me to send to Korea via registered mail to get data recovery. Now you claiming you can't verify my order? Can you get your supervisor to contact me ASAP...
Hi! Dear Customer.Thank you for your message.Hard disk can not be recovered.I will send you a new product.TRANSCEND 2TB Store-Jet 25H3 Purple ??
Fine. But can u return me my original hard disk also?
I sincerely apologize to you.This is an automated response system.Korea is a public holiday this week.We will start working next Tuesday.All orders can be shipped after Tuesday.Please wait a little longer.
Gentle reminder. Please send the hard disks as promised.
Thank you for choosing our store.Your order has been confirmed.'May 1 to May 7This period is a holiday in South Korea.'South Korean delivery company does not work on weekends.All orders can be shipped sequentially after Tuesday.We will send as soon as possible.If delivery is delayed ...We can send it out next Friday.We'll send it.Please be patient.
When can I have the original hard disk and replacement back?
Hi! Dear Customer.Thank you for your message.So sorry.1. Please tell us your order number.We need to know it and send it back to you.2. RISK HDDWe did not receive it from our headquarters.We can not send it.
Tell you what order number? You have been promising to return my hard disk with replacement set but to date still outstanding.I would advise you to expedite before I escalate to legal
Hi! Dear Customer.Thank you for your message.Please let me know your order number.My qoo10 accountHttps://my.qoo10.sg/gmkt.inc/Login/Login.aspx?ReturnUrl=https%3a%2f%2fmy.qoo10.sg%2fgmkt.inc%2fMy%2fDefault.aspxWe need to know your order number so we can send it.
Can you check the previous trail of email instead of keep asking for order number?
You still refusing to return my hard disk with replacement?
Yes. Today is 16/5/2017, when are you returning and replacing the hard disks?
Hi! Dear Customer.Thank you for your message.Sorry for the delay in delivery.In May, there were many holidays in Korea.Your item will be shipped tomorrow.I am really sorry.
When are you sending?
Thank you for choosing our store.All orders over the weekend were confirmed.We will ship it as soon as possible.Please wait a little longer ...This is an autoresponder system.Questions for the exchange / refund / return please write again.
Hello,This is not new order but asking for return of my original hard disk and replacement
Thank you for choosing our shop.Your order has been confirmed.We will ship it as soon as possible.Questions about defects / refunds / exchanges.Please ask us again.
Have you send?
Hi! Dear Customer.Thank you for your message.All orders last week were confirmed.We hope to ship it as soon as possible.Please re-write your question about exchange / refund / defect.
Can you get your supervisor to call me at +6597997922?
Ga dong, 552, Donae-dong, Deogyang-gu, Goyang-si, Gyeonggi-do, Korea (10554)82 2705 0106This is the final warning
How long do you want me to wait? I have been waiting for months. Can you stop giving me excuses? Can you get your management to return my call at +6597997922 before I take legal action?
What is wrong with you? Please refer to the chain of requests which to date you fail to meet. Can you get your supervisor to call me at +6597997922
Hi! Dear Customer.Thank you for your message.Next Monday we can prepare it.Please wait a little longer.
Today is Monday! What is the status?
Hi! Dear Customer.Thank you for your message.Sorry.The external hard drive will be shipped tomorrow.Please wait a little longer.
HAVE YOU SENT?
Hi! Dear Customer.Thank you for your message.Please wait.We'll check it out.
You have been checking again and again.. so what is the outcome?
Please wait.We'll check it out.
Enough is enough. I will be calling your company very soon
Hi! Dear Customer.Thank you for your message.Your answer ...My answer is too late.I will refund your order.Do not you know the order number?
Can you call me at 97997922
Hi! Dear Customer.Thank you for your message.I can not call you.I need to know your order number.Please check in my qoo10 account.If you adjust the date ...You can check your order.
There isn’t any posted question about item.