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GeNNexT
GeNNexT SG Join Fellow
9,638 Fellows
GOOD MINISHOP RATE 80%
Travel cotton liner sleeping bag with blankets / Hotels / Room / Hygiene
3 items sold
9.51

Travel cotton liner sleeping bag with blankets / Hotels / Room / Hygiene


Customer who recommended this item
47
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return Exchange Policy (2) Seller Apr 29, 2016
Return Exchange Policy (1) Seller Apr 29, 2016
ITEM SHIPPED FROM OVERSEAS / NORMAL MAIL Seller Jan 21, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (18)

Customer Review (50)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 17, 2019 kim*** (SG SG)
Recommend Jun 29, 2019 ace*** (SG SG)
Highly Recommend May 28, 2019 jja*** (SG SG)
Recommend May 05, 2019 gra*** (SG SG)
Highly Recommend Mar 22, 2019 Yuj*** (SG SG)
Highly Recommend Mar 21, 2019 ses*** (SG SG)
Highly Recommend Mar 19, 2019 sus*** (SG SG)
Netural Jan 08, 2019 sru*** (SG SG)
Netural Dec 30, 2018 toh*** (SG SG)
Not Recommend Dec 14, 2018 mos*** (SG SG)

Item Q&A(9)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end
    -Some products might have restocking fees .
    -we remain the right not to accept any exchange or refund .


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress



    * pls send an email for confirmation : 1433468498@qq.com
    GeNNexT
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end

    Defective item issue
    -Provide picture of the defective area of the received item
    -Provide video of the non-functioning of the product. (For electronic products)
    -Shipping fee will be incurred from seller end

    * pls send to : 1433468498@qq.com
    GeNNexT
  • Notice

    ITEM SHIPPED FROM OVERSEAS / NORMAL MAIL

    Dear customer,

    Some of the items are shipped directly from our overseas warehouse ,
    if you need it urgently you can send email to enquire first : gennext@live.comz



    Normal Mail is the cheapest way to ship your item to your mailbox , but it do not guarantee it will reach you fast or it may lost in the transit .

    Theres not where you can get back or track your package . normally it can take up to 3 - 10 working days to reach your mail box ,

    We strongly advise you tracking courier ex :Qxpress otherwise we are not responsible for the any lost normal mail send out .

    We ship out item only on Monday - Friday .
    If you purchase on Friday we shipped out only on Monday .


    Thank you
    GeNNexT
  • Notice

    WARRANTY REGISTRATION

    All our product below are cover in Singapore Warranty

    1.Targus
    2.Logitech
    3.Sandisk
    3.Philips
    4.Sony
    5Samsung

    Register Warranty Online or with a local warranty card

    Pls Keep your Order / Cart number so that we can track .

    GeNNexT
  • Notice

    NOTICE : Kindly take your time to read and understand

    Before placing an order.
    Some of the products are shipped by our overseas branch .
    so it will be longer for processing ,
    Kindly make sure that you have selected the correct item and provided the correct shipping address before making payment.
    Kindly take note that we might not be able to read your notes before we mark to delivery mode "On Delivery".
    We will not accede to any refund/return request after order status is being marked as "On Delivery" , in any case which Buyer have purchased the wrong item /colours /model on his/her own accord.

    Happy Shopping


    For Courier Timing or re delivery pls advise with your tracking

    Qxpress
    Tel : +65-6661-9100
    http://www.qxpress.asia/gmkt.inc/Tracking/TrackingShipment.aspx

    Cuckoo Express
    http://www.cuckooexpress.com/entrack.asp
    Email : cs@dragonlink.net


    you can track it from this website if the tracking is avail ,
    thank you .
    GeNNexT
  • FAQ

    If received item that is broken or defect ,

    Pls note promotion item 'Random' ( dispatch randomly by our crew , item / color cannot be choose) 'Auction' 'Time sales' not limited to other promotion from our store GENNEXT item sold are not able to refund or exchange other products .

    pls email : gennext@live.com to our customer service with pictures and videos Some products might have restocking fees depending . Any Product for exchange needed , can only be change at our service center with appointment needed . we remain the right not to accept any exchange or refund . Msg or watsapp not able to receive as the number is diverted phone.
    GeNNexT
  • Answered
    Question
    bhc******* 2019-04-15
    Answer
    Hi customer,really sorry for delay you so long time.Because the size is not avaiable ,we already refund you.Thanks
    GeNNexT 2019-04-16
  • Answered
    Question
    bhc******* 2019-04-15
    Answer
    Hi customer,really sorry for delay you so long time.Because the size is not avaiable ,we already refund you.Thanks
    GeNNexT 2019-04-16
  • Answered
    Question
    dor******* 2019-04-12
    Answer
    Hi customer,ok,really sorry for give you the trouble.
    GeNNexT 2019-04-12
    Question
    Pls cancel my order & refund.
    It still shown ON DELIVERY , thxs.
    Answer
    Hi customer,we will refund you within 3 days.Thanks
    Question
    Just click at your end ORDER CANCEL.
    My order status still show shipping on delivery.
    Very tired & waste of my time keep following up. Take action immediately instead of keep apologise.
    Answer
    OK
    Question
    Where is my refund. As mention u say 3 days time but now aldy 7 days. Shipping still reflect on delivery.
    Question
    Helo are u there? What happen you have not cancel my order & refund. Shipping still reflect on delivery.
    Takes way way too long for your action.
    Answer
    Hi customer,we already refund.please check it.
  • Answered
    Question
    dor******* 2019-03-23
    Answer
    Hi customer,all color avaiable,the gem color will ship out fast.
    GeNNexT 2019-03-25
    Question
    I try to order but it seems got problem. Its say not available. So how to order cz i need urgently.
    Answer
    Hi customer,you can massage 83743298 watsapp about it.The item is avaiable.Thanks
  • Answered
    Question
    ble******* 2018-11-28
    Answer
    Hi customer,so sorry about the late reply.It has 3 size.
    GeNNexT 2018-11-29
  • Answered
    Question
    fng******* 2018-05-18
    Question
    Private Enquiry
    Answer
    Private Enquiry
    GeNNexT 2018-05-18
  • Answered
    Question
    asl******* 2017-09-20
    Answer
    Hi customer,so sorry about the late reply.We change the shipping information.Please try again.Thanks
    GeNNexT 2017-09-21
  • Answered
    Question
    bel******* 2017-07-29
    Answer
    Hi customer,so sorry about the late reply.It os not cotton.Thank you
    GeNNexT 2017-07-30
Ask Question
GeNNexT SG
Address
35 CIRCUIT ROAD 0
Available during
Please Email Us At GENNEXT@LIVE.COM

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Policy & Notice
How to Return/Exchange