Travelus Handy Passport holder Organizer travel Wallet
2.7

Travelus Handy Passport holder Organizer travel Wallet


Customer who recommended this item
410
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Part 2 Seller Apr 20, 2016
Return & Exchange Policy Part 1 Seller Apr 20, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Review (495)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 16, 2018 Hui*** (SG SG)
Recommend Dec 09, 2018 ses*** (SG SG)
Highly Recommend Jul 02, 2018 cca*** (SG SG)
Highly Recommend Jun 15, 2018 mir*** (SG SG)
Highly Recommend Jun 07, 2018 ela*** (SG SG)
Highly Recommend Jun 05, 2018 muh*** (SG SG)
Not Recommend Jun 04, 2018 luv*** (SG SG)
Highly Recommend May 24, 2018 alf*** (SG SG)
Highly Recommend May 22, 2018 aof*** (SG SG)
Recommend May 18, 2018 ter*** (SG SG)

Item Q&A(26)

Status
Question & Answer
  • Notice

    Return & Exchange Policy Part 2



    4) Any change of mind from buyer's end: Would like to change to other available products
    or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused
    with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end.
    Shipping fee will be incurred from buyer's end.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    B@B
  • Notice

    Return & Exchange Policy Part 1

    1) Submission of claims: Any return of exchange of items will be applicable within 7 days
    upon receipt of the item.
    2) Any shortage of item
    or wrong item received: Provide picture of the item contents within the parcel package
    Provide picture of the parcel package with the delivery information.
    Shipping fee will be incurred from seller end.

    3) Defective item issue: Provide picture of the defective area of the received item
    Provide video of the non-functioning of the product. (For electronic products)
    Shipping fee will be incurred from seller end.
    B@B
  • Answered
    Question
    raj******* 2017-04-15
    Answer
    Private Enquiry
    B@B 2017-04-16
  • Answered
    Question
    hel******* 2017-01-11
    Answer
    hi item was shipped out on 05 Jan. Kindly give singpost more time to deliver. Also as their delivery service is very unreliable pls note that as per our delivery guidelines we require 3 wks from date of shipping before we can take further action. We would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. thkq for yr kind understanding.
    B@B 2017-01-11
  • Answered
    Question
    jdo******* 2017-01-05
    Answer
    item was shipped out on 29 dec by singpost normal mail. as singpost is proned to delaysandlostmail. as per our delivery guidelines.please allow up to 3 weeks. if still not received in 3 weekskindly notify again. thkq.
    B@B 2017-01-05
  • Unanswered
    Question
    ric******* 2016-11-11
  • Answered
    Question
    kha******* 2016-10-17
    Answer
    hi, for bulk purchase please help to contact joy at 91707643. thank you
    B@B 2016-10-17
    Question
    Alright! Thank you, ill msg her for this inquiry.
    Answer
    hi. u are welcome. thank u
  • Answered
    Question
    eli******* 2016-09-20
    Answer
    hi, for qxpress delivery guide line is 2-5 working days after we process your order on the next working day. for singpost normal mail it take 3days-3 weeks to be delivered. as for singpost normal mail it has a high chances of mail delay. thank you.
    B@B 2016-09-21
  • Answered
    Question
    vui******* 2016-08-30
    Answer
    hi u can drop by to purchase directly at our office, we are open from mon to sat 9.30am to 5.30pm. please avoid 11am to 1.30pm. our office is located at 196 pandan loop #02-33 pantech business hub s128384. thank u
    B@B 2016-09-02
  • Answered
    Question
    vui******* 2016-08-30
    Answer
    hi u can drop by to purchase directly at our office, we are open from mon to sat 9.30am to 5.30pm. please avoid 11am to 1.30pm. our office is located at 196 pandan loop #02-33 pantech business hub s128384. thank u
    B@B 2016-09-02
Ask Question
B@B SG
Address
PANTECH BUSINESS HUB 196 PANDAN LOOP #02-33
Available during
MON-SAT: 9:30am ~11 am; 1.30- 5:30 pm SUN, PH: closed

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Policy & Notice
How to Return/Exchange