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[TSP] SONGHE - 10KG THAI FRAGRANT RICE!| QUALITY RICE! FREE LUMINARC PLATE
157 items sold
26.90

[TSP] SONGHE - 10KG THAI FRAGRANT RICE!| QUALITY RICE! FREE LUMINARC PLATE


Customer who recommended this item
1774 (Based on 1802 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $70.00 in a cart.
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Notice

Subject Register Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (876)

Customer Photo Review board

Highly Recommend Songhe

Received in good order and conditions

Rice:01. SongHe Fragrant Rice 10KG | Free Sunflower Oil:01. Sunflower Oil 2L

Dec 14, 2017
dia*******

Highly Recommend Nice and Love the free gift!

Nice and Love the free gift! Nice and Love the free gift!

Rice:01. SongHe Fragrant Rice 10KG | Free Sunflower Oil:01. Sunflower Oil 2L

Dec 13, 2017
lew*******

Highly Recommend Song He 10kg

Ordered on Sat and received on Tues 👍 With discount coupon it's definately cheaper to buy it here than retail.

Rice:01. SongHe Fragrant Rice 10KG | Free Sunflower Oil:01. Sunflower Oil 2L

Dec 12, 2017
aik*******

Highly Recommend Satisfied, will purchase more if there is good promo.

Happy with my purchase. Satisfied, will purchase more if there is good promo.

Rice:01. SongHe Fragrant Rice 10KG | Free Sunflower Oil:01. Sunflower Oil 2L

Dec 12, 2017
cya*******

Highly Recommend highly recommended

Very fast delivery and received in good condition

Rice:01. SongHe Fragrant Rice 10KG | Free Sunflower Oil:01. Sunflower Oil 2L

Dec 12, 2017
cwp*******

Customer Review (1,802)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 14, 2017 dia*******
Recommend Dec 14, 2017 fun*******
Highly Recommend Dec 14, 2017 ioo*******
Highly Recommend Dec 14, 2017 kar*******
Recommend Dec 14, 2017 Jef*******
Highly Recommend Dec 13, 2017 yen*******
Highly Recommend Dec 13, 2017 kya*******
Highly Recommend Dec 13, 2017 lew*******
Highly Recommend Dec 13, 2017 suy*******
Highly Recommend Dec 13, 2017 Kho*******

Item Q&A(67)

Status
Question & Answer
Date
Member
Notice
Seller

QX quick orders:

If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

Thank you

Notice
Seller

CHANGE ORDER INFO

For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

Order info changes includes:
1) Change of delivery address
2) Change of items - Quantity/Type
3) If customer did not select the free gift - request to add in, we are unable to do so as well.
4) For special cases, we will be charging extra shipping fee

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Answered
2017-12-12
yvo*******
User

Expiry pls

User

Dear Customer,
We are unable to disclose the expiry date due to certain restrictions.
However, we can assure you that our stocks are still quite fresh as they have arrived recently.
Thank you

Answered
2017-12-11
dor*******
User

Now no free cooking oil? Also can restock australian milo refill pack 900g as no quantity

User

Dear Customer, we apologise but we are in the midst of restocking out of stock items. Do give us some time to have all these items you mentioned replenished as soon as possible, and they will be reflected accordingly.
Thank you.

Answered
2017-12-11
bri*******
User

No more free 2L oil?

User

Dear Customer,
Currently our new promotion only comes with a free bottle of 1 litre oil.
Thank you

Answered
2017-12-11
pat*******
User

Any more 10kg songhe rice?

User

Dear Customer,
Yes it is currently in stock
Thank you

Answered
2017-12-04
mar*******
User

Hi I getting impatient still have no reply from you.

User

Issue has been settled in a separate inquiry.

Answered
2017-12-01
mar*******
User

Item no. 524168382 oil have not received. Alrdy more than a week.

User

Dear customer, we sincerely apologise for the delay. We can confirm that your item is currently on queue to be delivered to you. You should expect the oil to reach you by this week.
Once again, we apologise for inconvenience caused.

(All other inquiries will be closed)

Answered
2017-12-01
mar*******
User

Hi seller, as promise you be sending out the 2 litre oil within a week. Is already more than a week still no news. Pls. Sent ASAP. Thanks!

User

Issue has been settled in a separate inquiry.

Answered
2017-11-27
adm*******
User

Hi, why do you say retail price is $59.90? Many websites such as redmart and fairprice are selling it for about $30 only.

User

Dear Customer,
We apologise for the error made on our part, we have changed the retail selling price to $30.60.
Thank you for informing us about this matter.

Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03
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