Heaven Apparel
Heaven Apparel Join Fellow
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Tube Dress/ Bridesmaid Dress / Casual Dress

Customer who recommended this item
Customer Satisfaction Score
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%


Subject Register Date
NOT liable LOST normal mail. Normal mail at your Own Risk. Seller Dec 02, 2016
Buying Tips Seller Nov 24, 2016
Return & Exchange Policy Seller Apr 22, 2016
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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Photo Review (1)

Customer Review (2)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 16, 2016 vit***
Highly Recommend Feb 04, 2015 ana***

Item Q&A(1)

Question & Answer
  • Notice

    NOT liable LOST normal mail. Normal mail at your Own Risk.

    Dear buyers, we are not liable nor responsible for any parcel mail via normal mail. Use normal mail at your own risk as norma mail does not provide any tracking number. If it's lost, we cant do any check with Singpost.
    We highly encourage and recommend you to use Qxpress.
    We offer free Qxpress for purchases over $40.
    Heaven Apparel
  • Notice

    Buying Tips

    - Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
    - We cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.
    - NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Qxpress nor Singpost.
    - In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.
    - We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.
    Heaven Apparel
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

    No Cash refund, we do offer exchange option for our customers.

    Heaven Apparel
  • Notice

    Cash Refunds

    We apologise but we are unable to offer any refunds.
    But we do allow customers to do an exchange with us.
    Please contact us for more details.
    Heaven Apparel
  • Notice

    Free Qxpress for purchases over $40

    Dear customers

    Due to festive season, we have experience delay in Singpost Normal Mail delivery.
    Please note that we WILL NOT be responsible for any delay in Singpost normal mail delivery or lost mail via Singpost Normal Mail. Please use Qxpress with Tracking services available for peace of mind.

    For urgent orders, please select Qxpress.

    We provide FREE QXPRESS for orders above $40.

    Thank you for your support and understanding.
    Heaven Apparel
  • Answered
    mum******* 2016-07-03
    sorry i think maximum bust size is 74cm.
    Heaven Apparel 2016-07-08
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Policy & Notice
How to Return/Exchange