Tung Lok
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[TUNGLOK] CNY Treasure Bowl. Pen Cai. with FREE gifts! 家宴聚宝盆菜


Customer who recommended this item
21 (Based on 25 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
No more Store Pickup option Seller 2017-04-11
Enquiries on products Seller 2016-06-28
Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (16)

Customer Photo Review board
Feb 21, 2017 15
sno*******
Feb 11, 2017 15
yct*******

Highly Recommend good

good.......................

DELIVERY|PICK UP:DELIVERY | DATE:2017_02_08(Wed) | TIME:2PM TO 6PM

Feb 09, 2017 2
ter*******
Feb 04, 2017 6 1
sno*******
Feb 01, 2017 6
esk*******

Customer Review (25)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 21, 2017 sno*******
Not Recommend Feb 11, 2017 yct*******
Highly Recommend Feb 09, 2017 dav*******
Highly Recommend Feb 09, 2017 ter*******
Highly Recommend Feb 04, 2017 sno*******
Highly Recommend Feb 01, 2017 poo*******
netural Feb 01, 2017 kll*******
netural Feb 01, 2017 esk*******
Highly Recommend Jan 31, 2017 sun*******
Recommend Jan 31, 2017 jim*******

Item Q&A(8)

Status
Question & Answer
Date
Member
Notice
Seller

Please be informed that we currently do not offer any store pickup on Qoo10.
Alternatively, you may choose to visit our website, http://www.homefiesta.tunglok.com/ as we still offer store pickup over there.

Thank you!

Notice
Seller

If you have any enquiries on our products or shipping,you may choose to send in Qpost or email to homefiesta@tunglok.com and we will answer accordingly.

Answered
2017-12-07
eng*******
User

Is the prawn cooked with the rest of the ingredients before packing? Need to know as one of my guest has allergies to prawns and shellfish. Thanks!

User

Dear valued customer,

The prawn is cooked and packed seperately from other ingredients.
Thank you.

Answered
2017-01-27
jim*******
User

Hi. My order is 203050394. Recvd the item at around 1544hrs to 1600hrs. When open the bag, was not able to find the ceramic pot, which was supposed to be included as per advertise. Can't find seller phone contact to call. So write here, hopefully the ceramic pot can be sent to me before 6pm today.....

User

Dear valued customer,

As spoken on the phone, we will deliver 2 pkts of food items and 1 $20 dine in voucher to you as a compensation.
Sorry once again for the inconvenience caused.
Thank you.

Answered
2017-01-27
kia*******
User

Hi,

My order number is 203249007 and the ceramic pot and thermal bag are delivered broken. My mum has spoken to one of your staff about the re-delivery, so can you please confirm ASAP as we need it for CNY eve dinner?

Thanks.

User

Dear valued customer,

As spoken on the phone, we will do a replacement of the cracked clay pot lid with a thermal bag today between 2pm-6pm.
Thank you.

User

Thank you. Replacement well-received. Thank you for the wonderful service!

User

Dear valued customer,

Thank you for the compliment.
Hope you have enjoyed our product.
Happy lunar new year!

Answered
2017-01-14
zhe*******
User

Hi, do u do delivery on 27 jan? If u do, then when will be the opening date for choosing? Thanks.

User

Dear valued customer,

Further dates will only be updated on within the next few days.
Thank you.

Answered
2017-01-11
awi*******
User

Hi,

Any timesale coming up?

User

Dear valued customer,

For now we are not planning on any time sale.
Thank you.

Answered
2017-01-07
ore*******
User

Is this pencai enough for 10 pax? The normal price of $288 on the tunglok website is for 6 pax only. Is this equivalent to the heavenly or royal treasure pot?

User

Dear valued customer,

Please take note that this pencai is not the same as heavenly and royal treasure pot. They consist of different ingredients thus explained the difference in price.

Thank you.

Answered
2017-01-06
sch*******
User

Can order for CNY eve and I self collect? Price same?

User

Dear valued customer,

Please be informed that there will be no store pickup between 19th Jan to 11 Feb due to the CNY peak period.

Thank you.

Answered
2017-01-05
tan*******
User

Would like to check if this dish is frozen or ready to eat? Also, can u provide a detailed list of the food items included?

User

Dear valued customer,

Please be informed that this product is frozen upon delivery.

The ingredients consist of Abalone, Prawn, Fish Maw, Roasted pork belly, Braised pork shank, Fish puff, Bean dough, Yam, Oyster mushroom, Shiitake mushroom, Lotus root, Chinese cabbage, Broccoli and Pen Cai sauce.

Hope the above information would help.

Thank you,

Address
TAMPINES PLAZA 5 TAMPINES CENTRAL 1 #04-04
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