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[TUNGLOK] Fish Maw Soup 鱼鳔羹 (500G)
19 items sold
16.00

Tunglok[TUNGLOK] Fish Maw Soup 鱼鳔羹 (500G)

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Customer who recommended this item
82 (Based on 90 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Frozen products Seller 2018-04-09
[Home Delivery] Things to take note! Seller 2018-01-09
No more Store Pickup option Seller 2017-04-11
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (41)

Customer Review (90)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 23, 2018 anp***
Highly Recommend May 19, 2018 yy4***
Highly Recommend May 18, 2018 alb***
Highly Recommend May 17, 2018 zhi***
Highly Recommend May 09, 2018 csl***
Highly Recommend May 08, 2018 inv***
Highly Recommend May 05, 2018 hel***
Highly Recommend Apr 26, 2018 tan***
Recommend Apr 25, 2018 yan***
Highly Recommend Apr 20, 2018 swe***

Item Q&A(8)

Status
Question & Answer
Date
Member
Notice
Seller

Dear valued customer,

Please note that all our products are frozen and require heating up before consumption.
Recommended cooking methods are stated on the packaging itself, please refer to that.

Thank you.

Notice
Seller

Please kindly take note of the followings after placing your orders:

1. Any changes to the delivery address, please contact us at least 2 working days before the delivery date that you have chosen previously.
2. Delivery fee is charged once the purchase (per cart) does not exceed $80. No delivery fee will be refunded if customers wish to combine their purchases from 2 carts into 1 delivery.
3. Customers have to ensure someone will be available to receive the items and store it in freezer immediately. There will be no second delivery and customers are required to collect from our designated outlets after arrangement.

Notice
Seller

Please be informed that we currently do not offer any store pickup on Qoo10.
Alternatively, you may choose to visit our website, http://www.homefiesta.tunglok.com/ as we still offer store pickup over there.

Thank you!

Notice
Seller

Please allow 3 working day (after payment completed) for us to process your orders and arrange delivery. Your understanding will be greatly appreciated

Notice
Seller

If you have any enquiries on our products or shipping,you may choose to send in Qpost or email to homefiesta@tunglok.com and we will answer accordingly.

Answered
2018-04-01
jas*******
User

What ingredient in the fish maw soup?
Any MSG added?
Any preservatives used?
Thank you

User

Dear valued customer,

The fish maw soup contains mainly fish maw, mushroom and bamboo strips. Our products do not contains preservatives.

Thank you.

Answered
2018-02-26
law*******
User

Hi, I have added a few items to the cart which amounts to more than $80. However, the shipping still appears. I thought it should be free shipping

User

Dear valued customer,

I ahve tried on my side and the delivery fee is waived off when my cart amount exceeds $80. To be entitled to the free delivery, customer have to purchase at least $80 worth of our products (not including those from other sellers).

Thank you.

Answered
2017-11-22
jud*******
User

花膠 is difficult to digest and has cholestrol?Thanks

User

Dear valued customer,

According to reliable website, it stated that fish maw actually does not contain cholestrol and contains rich proteins and nutrients such as phosphor and calcium. Regarding whether is it hard to digest, it is subjective to individual. You may look up online for the nutritional value of the fish maw.

Thank you.

Answered
2017-07-22
che*******
User

Not exactly about the above item. But rather to know if all the items are frozen ie. Heat only when required?

User

Dear valued customer,

All our products are in frozen state.
Thank you.

Answered
2017-03-15
Soc*******
User

Can I order 5 qty of $16 and list down the other items that I would like to order to meet the $80 mark?
Example: 2 qty of fish maw,2 qty of curry chic, 1 qty of char siew bao,1 qty of duck, etc?

User

Dear valued customer,

Please add the exact quantity of the respective items you would like to order to the cart accordingly. As long as you have purchased a total amount of $80 worth of products from us, the delivery fee will be waived off automatically. It is not neccesary to purchase the same item up till $80, to be entitled to the free delivery.

Thank you.

Answered
2016-12-29
soh*******
User

Hi, I have wrote email to homefiesta@tunglok.com, but i got an email notification saying delivery failure.

Can i check if you have received my email?

The email subject title is: 03 January 2017, Tuesday delivery.

Thank you.

User

Dear valued customer,

please be informed that your email has been received.
Thank you.

Answered
2016-08-12
Cha*******
User

Hi, My order no. is 183329274. The store pickup date is 17 Aug, between 7 pm and 10.30 pm. Can I request to collect the items on 16 Aug between 7 pm and 10.30 pm or 24 Aug, between 7 p0m and 10.30 pm, please? I have a personal issue to attend to on 17 Aug and am unable to make it for the collection on 17 Aug. I visited Shin Yeh, the pickup point, yesterday and was told to contact you via this channel instead. Thank you.

Regards,
Charinne

User

Dear valued customer,

Will help you to arrange the collection on 16 Aug, 7pm-10.30pm instead. Please proceed to collect your items on that day.
Thank you.

Answered
2016-08-02
van*******
User

I was told last time for a different frozen product can heat soup in the plastic directly in microwave or boil the soup in the plastic. Can this also be done? Thank

User

Dear valued customer,

Microwave is not recommended. You may either boil or steam the soup in plastic. Thank you.

Address
TAMPINES PLAZA 5 TAMPINES CENTRAL 1 #04-04
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