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Thank you for purchasing the Twenty 20.If return reason caused by customer(color,size etc),customer need to pay round trip shipping fee.For partly or whole return,customer need to pay back initial shipping fee and pay return shipping fee.Our shop is doing free shipping,the price of product isn't included shipping fee.Exchange, refund, please contact us within 7 days of receipt of goods.We will satisfy in a better product.Thank you.Please be kindly understand.
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Very fast delivery and jacket is very nice,comfortable when wearing..
Type:TW149 | Color&Size:black-m
Delivery is very fast despite it is CNY period, received after 4 days. Quality of the jacket not bad, it is made in China though even though it is a Korean seller. Material is not thick but will trap heat so it is hot for SG weather. Item true to picture so very satisfied overall.
Type:TW148 | Color&Size:black-m
Ordered last thursday.. received just now.. very fast! So happy!!
Type:TW149 | Size & Color:s-brown
Received the synthetic leather jacket. Design is cool but material is thin. When you touches it, you can tell it is synthetic. Quite thin material, don't suit v cold weather but as it trap heat, still can use for HK/Taiwan 15-20 degree weather
Type:TW148 | Size & Color:m-black
Really efficient , came within a week. The size fits me well , I'm at size 4. Zips are well wrapped to prevent scratches.
Type:TW148 | Size & Color:s-black
Type:TW180 | Color&Size:black-m(+S$3)
Type:TW146 | Color&Size:black-m
Type:TW148 | Color&Size:red-m
Type:TW180 | Size & Color:m-black
Type:TW148 | Size & Color:s-red
Type:TW180 | Size & Color:m-wine
Type:TW148 | Size & Color:m-red
Hi. Pls refer to previous correspondence for wrong size sent to me. Order no 162244793 . Hi. But in my case, its NOT my fault that the wrong size got sent. Why is it that I have to bear shipping costs for this exchange? Its unfair to the customer - did you know? I ordered Size M. Pls check my order details. But I received Size S due to the mistake on your side. I'm ok to send back the item to you for the exchange if you bear the return shipping costs. Please note that the reason behind the exchange is due to the mistake on YOUR side and NOT mine. Hence, why should the buyer bear part of the costs/ loss for the exchange? Otherwise, to simply request customer to bear return shipping costs/ loss cannot be considered fair business practices.Its more important to see who caused this situation in the first place and then decide who should bear the responsibility for it.This encounter makes one lose faith in your company. Although your product has nice quality but putting yourself in a consumer/ buyer's shoes, being made to suffer loss due to mistake on your side, is it fair? Does it reflect well on your company? I ordered Size M but was sent Size S. You should bear the full return shipping costs if you were to request for this exchange seems more fair. Another option seems to be to cancel or refund this order. Pls get back on this.
Hi!! Customer!!There is a misconception.Customers do not pay for shipping.We will pay the shipping costs.butCustomer first sent to usCancel the card as shippingDid you understand ??I'm very very sorryQ10 will ask Singapore cooperation.Thanks you very much!!
Hi. My order no is 162244793 which I ordered under your other listing. It is for a leather jacket. I ordered design TW 180 in Wine colour and Size M but I received it in Size S. Pls check my order details. You sent the wrong size to me.Size S is too small for me. What should I do in this case? Pls get back soon.Thank you.
Hi!! Customer!!I'm very very sorry!!Wrong size product!!Snap and send photosI'm sorry I'm late reply.I'm very very sorry!! Have a good day!!
Hi, may I know how do I get rid of the creases on the jackets?
Hi! Customer!!Material is synthetic leather goodsSo, Please weak steamWrinkle spreadsThanks you very much!!Have a good day!!
Do u have stock for4 tw147 black ?
Hi coustomer!! Good morning~~!!we have a TW147 black 'M'sizeDo you wish to talk, pleaseThank you very much!!Have a good day!~~
hello,what is the shoulder width of model 151 M size please? thanks
Hi! customer!!TW 151 type sholder size s size - 39m size - 40The size of the product can have error of 1~3cm,depending on the measurement locastion, and thecolor difference iteulsu according to monitor resolution.Thanks you very much!!Have a good weekend!!
May I have the measurements of the armhole for TW148, both size S & M?
hi!! customer!tw148 armhole - smail - 22cmarmhole - mideum - 22.5~23cmThank you very much!!Have a good day!!
Hi can I check when will I receive if I order it today ?
Hi customer!!Order todayReceive after 5 to 7 degreesThank you very much!!
For the M, chest is bigger for 148. However, sleeve width is much smaller. Is there some error? Which model's cutting is bigger?
HelloDifferent designss, m different sizes.Please refer to Table Sizeㅍ
There isn’t any posted question about item.