Twinkle+ Kids
Twinkle+ Kids Join Fellow
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POWER MINISHOP RATE 90%
[Twinkle+Kids] 03rd Nov NEW★ 1y-12y Boys/Girls Pants/ Jeans/High Quality/Korean design/Baby/Chil
51 items sold
8.8

[Twinkle+Kids] 03rd Nov NEW★ 1y-12y Boys/Girls Pants/ Jeans/High Quality/Korean design/Baby/Chil


Customer who recommended this item
337
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return Exchange Policy (2) Seller Dec 09, 2017
Return Exchange Policy (1) Seller Dec 09, 2017
Please be nice... Seller Dec 09, 2017
more
Manufacturer/
Place of origin
Asia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (122)

Customer Review (354)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 10, 2018 roh***
Highly Recommend Dec 05, 2018 jam***
Highly Recommend Nov 29, 2018 pei***
Highly Recommend Nov 28, 2018 eej***
Highly Recommend Nov 27, 2018 tae***
Highly Recommend Nov 25, 2018 Mal***
Recommend Nov 25, 2018 for***
Highly Recommend Nov 14, 2018 mag***
Highly Recommend Nov 08, 2018 myl***
Highly Recommend Nov 02, 2018 san***

Item Q&A(32)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    Twinkle+ Kids
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item
    -We will process once recevied return item
    *Strictly not accept once tag was removed

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    Twinkle+ Kids
  • Notice

    Please be nice...

    Dear Buyers,
    If you have any problems with your order please contact us nicely, we will try our best to solve the problem.
    We will ignore rude customer/enquiry.

    Treat others as you want to be treated.
    Thanks for your understanding and have a nice day. :)
    Twinkle+ Kids
  • Notice

    IMPORTANT PLEASE READ

    There's increase case of DELAY and LOST MAIL by Singpost recently.We highly recommeded to use Qxpress as your shipping method especially during these Festive Season.We appreciate your understanding that once the normal mail parcel lost or delay during transit,We can't track and check the status of the parcel.Thanks
    Twinkle+ Kids
  • FAQ

    I have not received my items, can you check delivery status?

    First of all, it does take time to send and deliver items to buyers. 2-5 working days is the norm. We update delivery status after sending out, so if it shows item already sent out, then it is indeed sent out. If you chose registered mail(Qxpress/Smartpac), please click on the Tracking button in your order summary in your qoo10 account to find out the latest delivery status. Or, you may go to http://www.singpost.com/track-items and check with the tracking ID provided in your order record. Kindly note that Singpost may take 1-3 days to update the tracking system. SmartPac will be delivered to the Recipient's letterbox if there are no one to receive the parcel and the delivery note will be signed by the Postman. If you chose SingPost normal mail, unfortunately there's no tracking number and the parcel is not traceable. We will not be responsible for any lost/delayed/damaged item caused during delivery shipped via SingPost normal mail.
    Twinkle+ Kids
  • Answered
    Question
    ser******* 2018-08-28
    Answer
    Hi,

    No, its not thick, cotton material, very comfy.

    Thanks
    T+K
    Twinkle+ Kids 2018-08-29
  • Answered
    Question
    mal******* 2018-08-04
    Answer
    Hi,

    So sorry, Our warehouse is renovating these few months. Now only by post.
    But don't worry, we can exchange any design or size if the stock is avaiable.

    Thanks
    T+K
    Twinkle+ Kids 2018-08-07
  • Answered
    Question
    ayu******* 2018-05-26
    Answer
    Hi,

    So sorry, now more walk in cos my colleague took maternity leave this few months.

    Thanks
    T+K
    Twinkle+ Kids 2018-05-27
  • Answered
    Question
    ahm******* 2018-05-24
    Answer
    Private Enquiry
    Twinkle+ Kids 2018-05-24
  • Answered
    Question
    tan******* 2017-12-24
    Answer
    Hi,

    Restock will come this few days.

    Thanks
    T+K
    Twinkle+ Kids 2017-12-26
  • Answered
    Question
    h3l******* 2017-07-20
    Answer
    Private Enquiry
    Twinkle+ Kids 2017-07-20
  • Answered
    Question
    sno******* 2017-05-03
    Answer
    Hi

    Ok noted. we have shipped out your order this morning.

    Thanks
    T+K
    Twinkle+ Kids 2017-05-04
    Question
    hi,

    can i check if the parcel has been picked up by Qxpress yesterday morning?
    i dont see the tracking no being updated in Qoo10 yet.
    it's already fri and i need to receive the parcel by today.
    pls help to check.
    thanks
    Answer
    Hi,

    Yes, your tracking number is SGP104895601.

    Thanks
    T+K
  • Answered
    Question
    joy******* 2017-04-18
    Answer
    Hi,

    Yes, Free sinpost normal mail when total purchase amount is more than $50.

    Thanks
    T+K
    Twinkle+ Kids 2017-04-19
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Policy & Notice
How to Return/Exchange