Twinkle+ Kids
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[Twinkle+Kids] 05th Nov NEW ❤Dress/SETS/ School Dress/Korean design/Child/Toddler/Kids
53 items sold
6.70

[Twinkle+Kids] 05th Nov NEW ❤Dress/SETS/ School Dress/Korean design/Child/Toddler/Kids


Customer who recommended this item
501
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return Exchange Policy (2) Seller Dec 09, 2017
Return Exchange Policy (1) Seller Dec 09, 2017
Please be nice... Seller Dec 09, 2017
more
Manufacturer/
Place of origin
Korea/China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (193)

Customer Review (538)

Customer Review board
Rating Feedback Date Written by
Not Recommend Dec 18, 2018 joy***
Highly Recommend Dec 14, 2018 bon***
Highly Recommend Dec 12, 2018 ang***
Highly Recommend Dec 12, 2018 Jad***
Not Recommend Dec 08, 2018 shi***
Recommend Dec 07, 2018 Pin***
Highly Recommend Nov 30, 2018 jud***
Highly Recommend Nov 29, 2018 pei***
Highly Recommend Nov 28, 2018 uni***
Highly Recommend Nov 26, 2018 zai***

Item Q&A(75)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    Twinkle+ Kids
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item
    -We will process once recevied return item
    *Strictly not accept once tag was removed

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    Twinkle+ Kids
  • Notice

    Please be nice...

    Dear Buyers,
    If you have any problems with your order please contact us nicely, we will try our best to solve the problem.
    We will ignore rude customer/enquiry.

    Treat others as you want to be treated.
    Thanks for your understanding and have a nice day. :)
    Twinkle+ Kids
  • Notice

    IMPORTANT PLEASE READ

    There's increase case of DELAY and LOST MAIL by Singpost recently.We highly recommeded to use Qxpress as your shipping method especially during these Festive Season.We appreciate your understanding that once the normal mail parcel lost or delay during transit,We can't track and check the status of the parcel.Thanks
    Twinkle+ Kids
  • FAQ

    I have not received my items, can you check delivery status?

    First of all, it does take time to send and deliver items to buyers. 2-5 working days is the norm. We update delivery status after sending out, so if it shows item already sent out, then it is indeed sent out. If you chose registered mail(Qxpress/Smartpac), please click on the Tracking button in your order summary in your qoo10 account to find out the latest delivery status. Or, you may go to http://www.singpost.com/track-items and check with the tracking ID provided in your order record. Kindly note that Singpost may take 1-3 days to update the tracking system. SmartPac will be delivered to the Recipient's letterbox if there are no one to receive the parcel and the delivery note will be signed by the Postman. If you chose SingPost normal mail, unfortunately there's no tracking number and the parcel is not traceable. We will not be responsible for any lost/delayed/damaged item caused during delivery shipped via SingPost normal mail.
    Twinkle+ Kids
  • Answered
    Question
    Eil******* 2018-12-16
    Answer
    Hi,

    Sorry, no more restock recently.

    Thanks
    T+K
    Twinkle+ Kids 2018-12-17
  • Answered
    Question
    jac******* 2018-12-12
    Answer
    Hi,

    You can consider size F/6X.

    You have to double check the chest and the length of dress with our size chart, it will be more accurate.

    Thanks
    T+K
    Twinkle+ Kids 2018-12-13
  • Unanswered
    Question
    shi******* 2018-10-20
  • Answered
    Question
    agu******* 2018-10-02
    Answer
    Private Enquiry
    Twinkle+ Kids 2018-10-02
  • Answered
    Question
    hbo******* 2018-07-18
    Answer
    Hi,

    Sure, We can exchange any design or size if the stock is available.

    We only can exchange via post. Our warehouse is renovated these few months

    Please Kindly return the items within 7days to

    No.30 Marsiling Industrial Estate Road 5 #04-06C Singapore739211

    You have to bear postage fee for both ways if you do it via post, You may put cash or stamp in the parcel as return postage when you send back the item

    Please attach a note in with the following informations in your parcel

    Order number
    Contact Number
    Address
    Item Name & Size

    Once recieving the parcel we will send requested items in next working day.If there is no notes attached we will not be able to process the exchange

    exchange is subject to availability, in event of out of stock for your item we will inform you. Pls remember to place your contact details.

    Thanks
    T+K
    Twinkle+ Kids 2018-07-19
  • Unanswered
    Question
    ong******* 2018-07-05
  • Unanswered
    Question
    kel******* 2018-07-05
  • Answered
    Question
    koh******* 2018-03-28
    Answer
    Hi,

    Bag is not included.

    Thanks
    T+K
    Twinkle+ Kids 2018-03-29
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Policy & Notice
How to Return/Exchange