U2FURNITURE
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GOOD MINISHOP RATE 90%
NEW VERSION UPGRADED DEPTH 37CM STORAGE BED / ADD ON MATTRESS /
7 items sold
418.5

U2 FurnitureNEW VERSION UPGRADED DEPTH 37CM STORAGE BED / ADD ON MATTRESS /


Customer who recommended this item
215
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Storage Bed
BOOKMARK 1 2 3 4 5 6 7

Photo Review (96)

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Customer Review (208)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 12, 2019 kev*** (SG SG)
Highly Recommend Feb 08, 2019 lif*** (SG SG)
Highly Recommend Jan 26, 2019 nse*** (SG SG)
Highly Recommend Jan 24, 2019 Bay*** (SG SG)
Highly Recommend Dec 28, 2018 mnm*** (SG SG)
Highly Recommend Nov 23, 2018 Bor*** (SG SG)
Highly Recommend Nov 03, 2018 car*** (SG SG)
Highly Recommend Oct 28, 2018 dia*** (SG SG)
Highly Recommend Oct 18, 2018 med*** (SG SG)
Highly Recommend Oct 15, 2018 shi*** (SG SG)

Item Q&A(358)

Status
Question & Answer
  • Answered
    Question
    jur******* 2019-03-19
    Answer
    Hi, sorry. We don't have a showroom at the moment Thanks
    U2FURNITURE 2019-03-20
  • Answered
    Question
    jea******* 2019-03-16
    Answer
    Hi, the next available delivery slot will be on the 30/03. Thanks
    U2FURNITURE 2019-03-16
  • Answered
    Question
    dor******* 2019-03-12
    Answer
    Hi, good afternoon.
    Sorry to reply late.
    By the way, thank you for your purchase.
    Actually we prefer thicker mattress is because of the mattress weight. If your mattress is too light, the hydraulic mechanism may not function properly. (Because of the bar power). Your's is a 7cm thickness mattress, I believe the weight will also be too light. But not to worry, our installer will on the spot see whether there a need to use a less power hydraulic mechanism or not. You can give a call at 97667822 (Raymond) if you got enquire regarding the storage bed. You have a great day.Thank you
    U2FURNITURE 2019-03-12
  • Answered
    Question
    see******* 2019-03-09
    Answer
    Hi, yes can be done. Just need to indicate in the memo that you do not need the Headboard and I will take note for you. Thanks
    U2FURNITURE 2019-03-10
  • Unanswered
    Question
    bis******* 2019-03-06
    Answer
    Hi, thank you for your interest in our products. But I'm afraid it will be the same uncle. So sorry.
    U2FURNITURE 2019-03-07
    Question
    So what will happen should he scratch my floor? How will you compensate me? This is not a very good answer to hear from a customer's standpoint. If the uncle not happy to work, he ought to resign. Not show black face to customer. We are paying for the service as well.
    Answer
    Hi, I'm not trying to defence the uncle but actually almost all the good review posted by the customers were installed by uncle. It's ok, if you feel uncomfortable, you can purchase from other seller. Thank you
    Question
    I just want to know how will your company resolve the matter should the uncle scratch the floor. So customer will have a peace of mind when ordering and to avoid any future unhappiness between both parties. To be fair, if you were in my shoes, you would also want to know, right?
    Answer
    Dear Valued Customer, Thank you for your interest in this product. As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the Seller for not responding to your inquiry. You may consider searching for an alternative product on Qoo10 to get a better shopping experience. To avoid having similar incident, we will be placing this item hidden from Qoo10 site if no further updates from the seller. Thank you for your patience and understanding. Hope to have your continuous support on Qoo10. Regards, Qoo10.sg
    Question
    I have verified with Qoo10. The above answer is NOT an official reply from Qoo10. Why ruin your own reputation and LIE to customer? Am I being unreasonable to ask how you would resolve the problem should your installer damage customer's floor during installation??? I am not being difficult, and this is a fair question to ask. I seriously wanted to purchase from you, support you, but you do this. Trying to avoid problems for all parties, but you won't give an honest reply. So so disappointing, and to think I had wanted to purchase 4 beds!
  • Unanswered
    Question
    mad******* 2019-02-23
    Answer
    Hi, yes we have. You can place your order with the 129cm straight headboard first but indicate in the memo to seller that you want the headboard to be curve. Once I received your order, I will follow up the order for you. My number is 97667822, I'm Raymond. You can give me a call if you have any enquiry. By the way , if you order now, the earliest delivery date will be on the 7th March Thursday. Thanks
    U2FURNITURE 2019-02-23
    Question
    Thanks for help
  • Answered
    Question
    tan******* 2019-02-18
    Answer
    Hi, good morning.
    Not to worry, no limitation of mattress height. Thanks
    U2FURNITURE 2019-02-20
  • Unanswered
    Question
    ssk******* 2019-02-18
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