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UNBLOCK TECHUBOX Unblock Tech TV Box S900 PRO BT Gen3+ Bluetooth SG Singapore Local Version

See all UNBLOCK TECH items

Customer who recommended this item
276 (Based on 312 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
TV Media Box Terms And Conditions Seller 2017-03-08
Warranty Period Definition Seller 2017-01-12
Manufacturer's Warranty Definitions #3 Seller 2016-09-14
more
Manufacturer/
Place of origin
Imported Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (107)

Customer Photo Review board

Highly Recommend Fast collection

Hope seller can update the listing as gen 3 is out of stock. Have to top up 40 for gen 4 But overall is good as i called before collection

Product:UBOX Gen3 PRO PLUS Bluetooth (Local Version)(+S$20) | FREE Premium Apps Pack:FREE Installation (Loaded In The Box) | A) Air Mouse:None | B) HDMI Cable:None | C) Local Warranty:1 Year Local Distributor Warranty

Nov 09, 2017
gon*******

Recommend Quick delivery

Item received, though yet to test it. Shipping was fast and item reached in good physical condition.

Product:UBOX Gen3 PRO PLUS Bluetooth (Local Version)(+S$20) | FREE Premium Apps Pack:Yes - FREE For Limited Time Only! | A) Air Mouse:None | B) HDMI Cable:None | C) Local Warranty:1 Year Local Distributor Warranty

Aug 11, 2017
wat*******

Recommend Good buy!

Lots of channels to watch as advertised.

Product:UBOX Gen3 S900PROBT Singapore Bluetooth Version(+S$60) | A) Air Mouse:FM4s 6-Axis Air Mouse(+S$9.99) | B) HDMI Cable:Gold Plated HDMI|HDMI Cable 1.8m(+S$4.99) | FREE Local Warranty:1 Year Local Distributor Warranty | FREE Power Adapter:Safety Mark Power Adapter | FREE Live TV Channels:Yes (Pre-Installed In UBOX) | FREE Movies On Demand:YES (Pre-Installed In UBOX) | FREE TV Series On Demand:YES (Pre-Installed In UBOX) | FREE TVB On Demand:YES (Pre-Installed In UBOX) | FREE Karaoke On Demand:YES (Pre-Installed In UBOX)

Aug 08, 2017 2
Goh*******

Recommend Item collected

Item collected. Thank you

Product:UBOX Gen3 PRO (No Bluetooth) | FREE Premium Apps Pack:Yes - FREE For Limited Time Only! | A) Air Mouse:None | B) HDMI Cable:Gold Plated HDMI|HDMI Cable (V1.4) 1.8m(+S$4.99) | C) Local Warranty:1 Year Local Distributor Warranty

Aug 01, 2017
zio*******

Recommend working well

Working TV channels in ubtv app respond quite fast. There are a few channels that are offline or don't work. The channels are more oriented towards Chinese users but still OK for English. The air mouse works well and is smaller than expected but a good size for the hand. The smaller size places a few keys in non standard positions.more review

Product:UBOX Gen3 S900PROBT Singapore Bluetooth Version(+S$53.99) | A) Air Mouse:C120 Air Mouse (Mini Keyboard)(+S$24.99) | B) HDMI Cable:None | FREE Local Warranty:1 Year Local Distributor Warranty | FREE Power Adapter:Safety Mark Power Adapter | FREE Live TV Channels:Yes (Pre-Installed In UBOX) | FREE Movies On Demand:YES (Pre-Installed In UBOX) | FREE TV Series On Demand:YES (Pre-Installed In UBOX) | FREE TVB On Demand:YES (Pre-Installed In UBOX) | FREE Karaoke On Demand:YES (Pre-Installed In UBOX)

Jul 30, 2017
wil*******

Customer Review (312)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 09, 2017 gon*******
Recommend Aug 19, 2017 Poh*******
Highly Recommend Aug 13, 2017 her*******
Recommend Aug 11, 2017 wat*******
Highly Recommend Aug 10, 2017 lee*******
Recommend Aug 08, 2017 Goh*******
Recommend Aug 01, 2017 mai*******
Recommend Aug 01, 2017 zio*******
Recommend Jul 30, 2017 tha*******
Recommend Jul 30, 2017 wil*******

Item Q&A(143)

Status
Question & Answer
Date
Member
Notice
Seller

1. Any attempt to jailbreak the box will void the warranty, including any attempt to dismantle or repair the box by any unauthorised person.

2. We are not responsible for any legislation, patent content, streaming source and do not guaranteed any functionality of third party open source apps. We disclaim any licensing, compatibility or operationality on third party source software, not limiting to any claims of their patent.

3. 1-to-1 exchange within the warranty period only applies to the box. Other accessories eg: remote control, battery, cables etc. are only covered by 30 days warranty.

4. The label seal on the box must be in good and untampered condition, else warranty will be voided.

5. Warranty coverage on the box only, excludes any apps or software (either resident or third party) compatibilities and/or operational issues due to limited/restricted streaming resources.

Notice
Seller

Warranty Period for all items start from either date of receipt, date of collection or 14 days from date of shipping (whichever is earlier).

Warranty Period for all items may differ and are stated accordingly in the items listing.

For any items repaired or replaced through warranty claims, its warranty continues for the remaining portion of the original Warranty Period for the items.

Notice
Seller

This warranty does not cover:

Cosmetic damage to outer surface/finishing and external parts of the product, including without limitation cracks, dents or scratches on the exterior casing, screen, camera lens, buttons and other attachments;
Deterioration of the product due to normal wear and tear, including without limitation rust or stains;
General maintenance, password reset assistance, routine servicing and cleaning, updating/upgrading of software, installation of software or applications, product demonstration, or any other service other than repair;
Any other circumstance such that repair would be contradictory or not in compliance with good business practice.

Notice
Seller

Notwithstanding that the product is within the warranty period, this warranty shall be invalidated and rendered void upon the following:

The product shows evidence of abnormal use; impact, shock; accident; fire, flood, earthquake, lightning or other acts of nature; sand, liquid or food damage; exposure to extreme thermal or environmental conditions; battery or chemical corrosion; abuse, mishandling, improper installation, operation or maintenance, use of wrong electrical supply or voltage; damage caused by installation of any software, programs or applications, or use of any accessories or equipments not approved by the manufacturer for use with the product; improper modification, tampering; replacement of parts with parts not approved by the manufacturer; or dismantling, opening, service or repair performed other than by the manufacturer's authorised service centre; or any other use contrary to the product manual.

*** To be continued ***

Notice
Seller

This product is warranted for the specified warranty period from the date of original purchase against defects in quality and materials under normal use.

Unless otherwise specified, this warranty only covers the defects in material, design and workmanship of the hardware components of the product as originally supplied. The warranty does not cover any software, consumable items, or accessories even if packaged or sold together with the product.

*** To be continued ***

Notice
Seller

Store pickup etickets are valid for use within the time frame stated on the eticket only. Strictly no extension for expired etickets under any circumstances. Customer is responsible to collect the items from our service center within the time frame stated on the e-ticket.

13Mobile Service Center. Oxley Bizhub. Block 69, Ubi Road 1, #06-16. Singapore 408731.
Operating hours: Monday-Friday 10am-7pm, Saturday 10am-2pm (excluding Public Holidays). Look for "Block 69, Lift Lobby #3". Nearest MRT station: Tai Seng MRT Station.

Please check all items before leaving our service center. We bear no responsibilities for incorrect/incomplete items after customer leave our service center.

All Store Pickup orders cannot be cancelled after 24 hours from time of purchase.

Notice
Seller

Return, Exchange & Warranty Claims At Service Center
- After 7 days from receipt date (Qxpress orders)
- After 14 days from shipping date (SingPost Normal Mail orders).
- All Store Pickup orders.

Please check warranty period for each item before filing claim.

We will not entertain any request to pick-up item at customer's address regardless of circumstances.

For more information on the return, exchange & warranty claims policy, please send us a Qpost message.

Regards,
13Mobile Managenment

Notice
Seller

Dear Customers,

Return, Exchange & Warranty Claims By Mail
- Within 7 days from receipt date (Qxpress orders).
- Within 14 days from shipping date (SingPost Normal Mail orders).

For defective, incorrect or misdelivered item:
- Customer is required to provide order/cart number and photo/video proof of claim by Qpost message.
- Seller will assess the proof of claim & advise customer accordingly on the progress & outcome of claim.
- Item must be returned with original packaging box & all accessories inside the box with all labels attached.
- Seller will bear return/reship postage costs by registered mail.

For change of mind item:
- Customer is required to provide order/cart number and photo/video of item by Qpost message.
- Item must be returned unused with original packaging box & all accessories inside the box with all labels attached.
- Customer will bear return/reship postage costs by registered mail.

Notice
Seller

Please retain the original packaging box & all accessories inside the box with all labels attached else warranty will be voided.

Notice
Seller

Random selection of color. No return/exchange/refund regardless of conditions. No customer service support will be provided. Seller reserves the right to substitute with another item of equal or more in value. While stock lasts.

Answered
2017-11-20
niw*******
User

Hi, may i check if i can visit your shop personally to get my box checked?
My box has no power after using for less than a year and has tried with other power plug and still the same, Likely is the box issue and not power plug.

User

You can visit UBOX service center at Sim Lim Square for any repairs. Thanks.

Answered
2017-10-13
Kel*******
User

Use which app to watch local Singapore channels?

User

UBTV. Thanks.

Answered
2017-09-19
ari*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-16
mea*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-16
mea*******
User

Secret Inquiry

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-05
kjo*******
User

Hi i bought an UBox from you guys about 2 months ago, but now my unit couldnt switch on. Is it because i didin't switch it on for more than a month? Can I bring it down to your service centre to repair? Can you guys do something about it at all? Waiting for you prompt reply. Thanks

User

Please visit our service center to file a warranty claim. All warranty claims are subject to assessment of the item and approval by our service center team. Thanks.

13Mobile Service Center
Block 69 Ubi Road 1, Oxley Bizhub #06-16
Singapore 408731

Operating hours: Monday-Friday 10am-7pm, Saturday 10am-5pm (excluding Public Holidays)

Claims cannot be processed:
- if the warranty period has expired.
- if the order number is not available for verification.
- if the original packaging, security labels and all accessories are not returned entirely.

Answered
2017-09-05
kjo*******
User

Hi i bought an UBox from you guys about 2 months ago, but now my unit couldnt switch on. Is it because i didin't turn it on for more than a month? Can you guys do something about it? Thanks

User

Please visit our service center to file a warranty claim. All warranty claims are subject to assessment of the item and approval by our service center team. Thanks.

13Mobile Service Center
Block 69 Ubi Road 1, Oxley Bizhub #06-16
Singapore 408731

Operating hours: Monday-Friday 10am-7pm, Saturday 10am-5pm (excluding Public Holidays)

Claims cannot be processed:
- if the warranty period has expired.
- if the order number is not available for verification.
- if the original packaging, security labels and all accessories are not returned entirely.

Answered
2017-08-23
min*******
User

Does it connect to any tv?

User

Via HDMI. Thanks.

Address
OXLEY BIZHUB 69 UBI ROAD 1 #06-16
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