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[Unicharm] Special LaunchPromotion Unisex range! OFFICIAL MAMYPOKO | Extra Dry Skin Pant (M-XXL)
251 items sold
28.40

MamyPoko[Unicharm] Special LaunchPromotion Unisex range! OFFICIAL MAMYPOKO | Extra Dry Skin Pant (M-XXL)

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Customer who recommended this item
48
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
Cancel/Refund Seller Dec 20, 2016
more
Manufacturer/
Place of origin
Unicharm / Unicharm E-Store Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (26)

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Customer Review (22)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 22, 2019 nig*** (SG SG)
Highly Recommend Apr 22, 2019 nic*** (SG SG)
Highly Recommend Apr 21, 2019 liq*** (SG SG)
Highly Recommend Apr 21, 2019 2u2*** (SG SG)
Highly Recommend Apr 21, 2019 2u2*** (SG SG)
Highly Recommend Apr 21, 2019 jos*** (SG SG)
Highly Recommend Apr 20, 2019 nic*** (SG SG)
Highly Recommend Apr 20, 2019 FRA*** (SG SG)
Highly Recommend Apr 20, 2019 FRA*** (SG SG)
Highly Recommend Apr 20, 2019 pei*** (SG SG)

Item Q&A(5)

Status
Question & Answer
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Answered
    Question
    flu******* 2019-04-17
    Answer
    Dear Customer,

    Your order is 16th April. Do give Qxpress 2 working days for delivery.

    Thanks
    QooLife Team
    Qoolife Mall 2019-04-17
  • Answered
    Question
    osi******* 2019-04-16
    Answer
    Dear Customer,

    We apologise for the delayed responsed.

    Please see reply to the previous msg.

    Thanks
    QooLife Team
    Qoolife Mall 2019-04-17
  • Answered
    Question
    osi******* 2019-04-16
    Answer
    Dear Customer,

    We apologise for that.
    No. that is not supposed to be. Delivery company
    is not authorised to advise customer to refund.

    We will feedback to Qxpress.

    Willyou be able to send us a screenshot of the SMS.

    Thanks
    QooLife Team
    Qoolife Mall 2019-04-17
    Question
    Screen shot attached. Why would he think of disposing a brand new item!!!??? Wat kind of delivery service is this... it’s crazy!
    Answer
    Dear Customer,

    Thanks for sharing.

    We will investigate with Qxpress and at the same time expedite your delivery.

    We apologise once again for this unpleasant experience.
    QooLfie Team
  • Answered
    Question
    est******* 2019-04-15
    Answer
    Dear Customer,

    We apologisefor the delayed response.

    mamypoko EDS is made in indonesia.

    Thanks
    Qoolife Mall 2019-04-17
  • Answered
    Question
    bl_******* 2019-04-14
    Answer
    Dear Customer, For Extra Dry Skin Pants new batch its Unisex. This is the latest batch from Unicharm. The previous Boys/Girls range will be phased out once it is sold out. Thanks
    QooLife Team
    Qoolife Mall 2019-04-14
Ask Question
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CWT JURONG EAST LOGISTICS CENTRE 5A TOH GUAN ROAD EAST #02-01

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