Normal mails usually arrive within 3 to 6 working days from the shipped date, excluding weekends & public holidays.
Please note that delays can occur in delivery, and these delays are beyond our control.
We will not be responsible for any lost mails in such instances. It is up to our discretion and of goodwill that we help check with the mail service provider with regards to the missing packages.
For SingPost, you can enquire about your packages here or call them at 1605 (local) or +65 6841 2000 (overseas).
Local Normal Postage - Complimentary (FREE)
Local Registered Courier (via Smartpac)- SGD$3.50 flat
Please note normal mail does not come with insurance and tracking facility and have a chance of going missing as the mails cannot be traced.
We advise our customers to use registered mail to better ensure that the package will arrive safely at your doorsteps.