Dream Maker
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S$8.00
POWER MINISHOP RATE 80%
22.1

Up Multifunctional Mummy bag ▶Diaper Bag▶Backpack ▶Large Capacity▶Waterproof


Customer who recommended this item
61
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (China)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (14)

Customer Review (63)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 06, 2018 Ker***
Highly Recommend Dec 06, 2018 sum***
Highly Recommend Dec 04, 2018 che***
Highly Recommend Oct 18, 2018 shp***
Highly Recommend May 14, 2018 shi***
Highly Recommend May 07, 2018 Bub***
Recommend May 05, 2018 joe***
Recommend Apr 28, 2018 sam***
Highly Recommend Apr 16, 2018 jia***
Highly Recommend Apr 04, 2018 Lea***

Item Q&A(8)

Status
Question & Answer
  • Answered
    Question
    sit******* 2018-01-25
    Answer
    Private Enquiry
    Dream Maker 2018-01-26
  • Answered
    Question
    she******* 2017-12-16
    Answer
    Sorry for the delay, one of the item is out of stock, we will try our best to ship out ASAP. Thank you for shopping with us.
    Dream Maker 2017-12-18
  • Answered
    Question
    cec******* 2017-08-24
    Answer
    Hi, item is shipped out to Qxpress warehouse now, the tracking number will be updated soon. You may check the tracking number in your Qoo10 account. Thank you for shopping with us.
    Dream Maker 2017-08-25
  • Answered
    Question
    lyn******* 2017-07-10
    Answer
    we will try our best to ship out ASAP. Thank you for shopping with us.
    Dream Maker 2017-07-11
  • Answered
    Question
    pin******* 2017-05-22
    Answer
    Sorry,the breastmilk pocket size is 13*21*6cm
    Dream Maker 2017-05-23
  • Processing
    Question
    fan******* 2017-04-21
    Question
    Appreciate a response ASAP to resolve the issue. It is quite unacceptable to have the shoulder pads tear after using the bag twice.
    Answer
    Sorry for the inconvenience caused. Please mail it back to us via QXPRESS pick up service. We will process your request after we receive the item. Please indicate your order number in the parcel and notify us the parcel tracking number via Qpost after Qxpress pick up. To use Qxpress pick up service, on the buyer’s interface: 1.Click on ‘View all orders’. 2.Click on [Cancel/Refund] tab and Select the order to return. 3.Click on ‘Return’ to submit return request. 4.Select the reason for return (in this case we will use ‘misdelivered’ as the reason for return), upload a picture of received item & leave any comments if needed. 5.Select [No]when prompted if you have already sent out the parcel. 6.Double check the pickup address. 7.Click [Continue]button. 8.Click on ‘Submit’ for Return to successfully file a return claim.
    Dream Maker 2017-04-22
    Question
    Is there an exchange for a new bag? The design and capacity of the bag is great but was quite surprised the shoulder pads tore so quickly. Not sure if the bag I received happened to be a bad one?
    Answer
    yes ,please follow up the step to exchange it
    Question
    I've followed the above steps to file a return with Qexpress pickup service. Please let me know when will the pickup be scheduled so that I can make arrangements for the item to be picked up. Please let me know if this will be a refund or an exchange?
    Answer
    Thank you for writing to us, we have received your message. However, we need more time for your inquiry. We will get back to you ASAP. Thank you for shopping with us.
    Question
    Any updates please?
    Question
    Not getting any responses and this is taking too long. Please let me know when the refund/exchange will be made.
    Answer
    We will get back to you ASAP. Thank you for shopping with us.
    Question
    It has been more than 2 weeks. Please let me know what seems to be holding up the process? Otherwise, appreciate if you can arrange for the refund and exchange.
    Question
    I will be posting a review online very soon if I don't hear back.
    Answer
    Thank you for writing to us, we have received your message. However, we need more time for your inquiry. We will get back to you ASAP. Thank you for shopping with us.
    Question
    This is taking too long. I would like a refund immediately. Otherwise, we will need to escalate this to the relevant authorities. A product that tears after 2 uses is simply unacceptable.
    Answer
    We will get back to you ASAP. Thank you for shopping with us.
  • Answered
    Question
    nur******* 2017-04-13
    Answer
    we will try our best to ship out ASAP.Thank you for shopping with us.
    Dream Maker 2017-04-14
  • Answered
    Question
    ghu******* 2017-04-02
    Answer
    yes,sorry for the inconvenience
    Dream Maker 2017-04-06
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