Dear Valued Vainpoties, if you have opted for Singpost Normal Mail, we are unable to provide you with any form of tracking, hence there is no way we know where your item is.
Singost usually takes 3-7 working days for normal mail delivery. There is a higher chance of delay especially during festive or promotional period and delay might take up to 3 weeks. If you are in a hurry to receive your products, we strongly advice that you choose Qxpress, which generally takes 2-3 working days, and you will be provided with a tracking number.
There is also no need to leave delivery memos such as specific timing or to call before delivery as Singpost does not provide these services. If items are too big and cannot be slot into your mailbox, then they will leave a note for you to collect at the nearest Singpost.