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myfashionstory.com
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MINISHOP RATE 90%
Valentines Day Flower Red Silk Rose LED Light with Fallen Petals in Glass Dome on a Wooden Base
367 items sold
20.80

Valentines Day Flower Red Silk Rose LED Light with Fallen Petals in Glass Dome on a Wooden Base


Customer who recommended this item
129
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Notification to Buyers Qoo10 customer center May 13, 2015
Return Exchange Policy (2) Seller May 04, 2016
Return Exchange Policy (1) Seller May 04, 2016
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Manufacturer/
Place of origin
Oversea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Valentines Day Gift/Happy Birthday Gift/Anniversary Flower Bouquets Valentines Day
BOOKMARK 1 2 3 4 5 6 7

Photo Review (64)

Show My List

Customer Review (74)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 18, 2019 kav*** (SG SG)
Highly Recommend Feb 17, 2019 que*** (SG SG)
Highly Recommend Feb 17, 2019 ina*** (SG SG)
Highly Recommend Feb 17, 2019 ver*** (SG SG)
Highly Recommend Feb 17, 2019 jin*** (SG SG)
Netural Feb 16, 2019 Che*** (SG SG)
Highly Recommend Feb 16, 2019 mik*** (SG SG)
Highly Recommend Feb 15, 2019 chr*** (SG SG)
Recommend Feb 15, 2019 mic*** (SG SG)
Recommend Feb 15, 2019 sim*** (SG SG)

Item Q&A(25)

Status
Question & Answer
  • Notice

    Notification to Buyers

    Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following: [1. Check if the order address is correct. ] [2. Order(s) shipped through “Singpost normal mail”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ] [3. Order(s) shipped through “Qxpress”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ] [4.Facing improper handling of your order from seller ] Should you face any of the above mentioned issues, please kindly send an email to [ help@qoo10.sg ] and we will gladly assist onto your case and help to process the refund.
    Qoo10 customer center
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    myfashionstory.com
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    myfashionstory.com
  • Notice

    Shipping & Delivery

    Delivery options
    1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware!
    2) Courier Qxpress - Courier fee is charged. Tracking number is provided. Item is delivered to your doorstep.

    Regarding Delivery by Qxpress (Monday - Friday)
    You can track your QXPRESS parcel here - http://www.qxpress.asia/gmkt.inc/
    Qxpress Tel. No.: +65-6434-8400
    Qxpress Email: info@qxpress.sg
    Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    myfashionstory.com
  • Notice

    Refund Policy

    All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!
    myfashionstory.com
  • Notice

    Exchange Policy


    Dear Customers ,

    1)Please check all items purchased from us upon receiving.

    2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

    3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

    4)Exchange items must be mailed to address stated at the back of our envelope.

    5)Buyer will pay for all additional shipping costs.

    6)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

    7)Free Gifts from our promotion are not entitled to any Warranty.

    myfashionstory.com
  • Answered
    Question
    noi******* 2019-02-15
    Answer
    sorry only in full set, you can buy full set but when you install just dun put it in? thanks
    myfashionstory.com 2019-02-17
  • Answered
    Question
    ss_******* 2019-02-15
    Answer
    Order cancel - Complete
    myfashionstory.com 2019-02-17
  • Answered
    Question
    meg******* 2019-02-14
    Question
    Hello my fiance just received the package today i purchase it yesterday Feb 13, 2019 (Cart no. 125116788) after opening it the glass cover has cracked... I am very upset. Can you help me out on this matter...
    Answer
    sorry we will resend again. thanks
    myfashionstory.com 2019-02-17
  • Answered
    Question
    ss_******* 2019-02-14
    Answer
    sorry courier did not pick up hence we had cancel it. thanks
    myfashionstory.com 2019-02-17
  • Answered
    Question
    wil******* 2019-02-13
    Answer
    yes, normally not a problem. thanks
    myfashionstory.com 2019-02-13
    Question
    Cool thanks for the prompt response. Will place order soon and hope to receive in good condition as per advertised~ :)
    Question
    Purchase order made. Thank you once again. :)
    Answer
    Delivered
  • Answered
    Question
    jea******* 2019-02-13
    Answer
    yes, left one. red
    myfashionstory.com 2019-02-14
  • Answered
    Question
    ang******* 2019-02-12
    Answer
    Private Enquiry
    myfashionstory.com 2019-02-13
  • Answered
    Question
    div******* 2019-02-12
    Answer
    Private Enquiry
    myfashionstory.com 2019-02-13
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
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Policy & Notice
How to Return/Exchange