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VERUS★Verus Case Brand Collection★Made in KOREA★GalaxyNote8/5/S8/Plus/iPhone7/6/Plus/S7/S6/Edge/V20/G6

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Customer who recommended this item
46
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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  • US$9.70
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  • US$8.90
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  • US$8.20
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  • US$3.70
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  • US$3.70
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  • US$15.70
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  • US$12.70
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  • US$10.90
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  • US$6.70
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  • US$4.40
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  • US$7.40
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  • US$9.70
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  • US$7.40
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  • US$3.70
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  • US$7.40
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  • US$5.20
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  • US$4.40
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  • US$8.60
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  • US$11.90
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Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
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Manufacturer/
Place of origin
VERUS Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ★Verus Case Brand Collection★Made in KOREA★GalaxyNote8/5/S8/Plus/iPhone7/6/Plus/S7/S6/Edge/V20/G6
BOOKMARK 1 2 3 4 5 6 7

Photo Review (16)

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Customer Review (43)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 25, 2019 ang*** (SG SG)
Recommend Oct 23, 2018 jac*** (SG SG)
Recommend Aug 28, 2018 jur*** (SG SG)
Highly Recommend Jul 11, 2018 She*** (SG SG)
Highly Recommend Jun 30, 2018 mel*** (SG SG)
Highly Recommend Jun 24, 2018 tri*** (SG SG)
Highly Recommend May 09, 2018 mab***
Highly Recommend Apr 12, 2018 mds***
Recommend Feb 26, 2018 tar***
Recommend Feb 22, 2018 me_***

Item Q&A(3)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Q-commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before.
    Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    Q-commerce
  • Notice

    Delivery Options

    Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    Q-commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    Q-commerce
  • Answered
    Question
    rut******* 2018-09-14
    Answer
    Hi customer,
    I have chosen to ship by Singpost normal mail and tried to make a purchase. Singpost normal mail can be selected. Please try again. Thanks.
    Q-commerce 2018-09-17
    Question
    I've tried it many times... to key in and delete and re-key the purchase... Now that I saw your reply... I tried another 3 times... it still comes up with Shipping at $3.90 and not $0.99.

    Pls advise...

    Thanks.
    Ruth
    Answer
    Hi Customer,
    Sorry. It is a Qoo10 system. Please contact Qoo10 for shipping charge inquiries.Thanks.

    Call Us (65-6500-4440)
    Available Time Week day
    09:00~12:00 13:00~18:00

    Customer Service: Ask a Question
    Partnership: qoo10@qoo10.sg
  • Answered
    Question
    szh******* 2018-02-26
    Answer
    Hi Customer,
    Sorry. If it is not in the selection option, it is a cell phone model which is not produced. Please be noted this. Thanks.
    Q-commerce 2018-02-27
  • Answered
    Question
    yit******* 2016-10-03
    Answer
    Hi Customer,
    Please connect this link to purchase the iPhone 7 Plus case.
    http://list.qoo10.sg/g/492453581
    Thank you.
    Q-commerce 2016-10-06
Ask Question
Address
UBI TECHPARK 10 UBI CRESCENT #05-42C Singapore

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Policy & Notice
How to Return/Exchange