Authentic Vstarcam C7824 Pro 120° Ultra Wide Angle 720P HD Wireless PTZ IP Camera CCTV
55 items sold
29.8

VStarcamAuthentic Vstarcam C7824 Pro 120° Ultra Wide Angle 720P HD Wireless PTZ IP Camera CCTV


Customer who recommended this item
325
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
How can I get my order fast and safe? Seller Nov 18, 2017
I opt for Store-Pickup, when and where to collect? Seller Nov 18, 2017
Can I take a look at the product samples? Seller Nov 18, 2017
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Manufacturer/
Place of origin
VStarcam / Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(62970676 / support@cefideas.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
JANCode Vcam
Brief Description 120° Ultra Wide Angle, HD quality video, all support SD card recording.
For More Support http://eye4.so/support/
BOOKMARK 1 2 3 4 5 6 7

Photo Review (128)

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Customer Review (287)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 19, 2019 mei*** (SG SG)
Highly Recommend Feb 15, 2019 Din*** (SG SG)
Highly Recommend Feb 15, 2019 sha*** (SG SG)
Highly Recommend Feb 11, 2019 jes*** (SG SG)
Highly Recommend Feb 09, 2019 ett*** (SG SG)
Highly Recommend Feb 09, 2019 sim*** (SG SG)
Highly Recommend Feb 09, 2019 ron*** (SG SG)
Recommend Feb 04, 2019 ncr*** (SG SG)
Recommend Feb 04, 2019 ncr*** (SG SG)
Highly Recommend Feb 03, 2019 Mog*** (SG SG)

Item Q&A(70)

Status
Question & Answer
  • Notice

    How can I get my order fast and safe?

    We recommend self collect, or Qxpress courier delivery, normal mail may lost and it's not able to be tracked. We don't take responsibility for normal mail lost, if we have parcel photo to prove that we have sent out the item. If you want to find us please visit https://vue.sg/contact for our address and operating time.
    CEF ideas
  • Notice

    I opt for Store-Pickup, when and where to collect?

    Please visit https://vue.sg/contact for our address and operating time, We need your voucher upon arrival, you can either print it out or show us on mobile phone. The voucher should be sent to you by email named voucher.
    CEF ideas
  • Notice

    Can I take a look at the product samples?

    Yes you can, we have all the samples in our shop, you can view and try them out. For our contact info please visit https://vue.sg/contact
    CEF ideas
  • Notice

    Return & Exchange Policy

    1. You may request to exchange or return within 7 days upon received item. If item has been opened and used, it is only applicable for exchange. Visit https://vue.sg/contact for our address and operating time.
    2. For wrong item received, please provide us photo of the parcel with delivery information and item content through email to support@cefideas.com, we will cover the shipping cost if it is our fault.
    3. For defective item received, please provide us photo or small video clip to email support@cefideas.com to report us the defective issue. If it needs to exchange, we will cover the cost.
    4. If you have change of mind and want to change model, please make sure item is in original condition. You can bring it back to our office or ship back to us on your cost, the balance of the product and the shipping fee need to be charged.
    5. For order received more than 7 days, if the product got warranty, you can bring it back within the warranty period for warranty service.
    CEF ideas
  • Notice

    About our delivery methods

    Dear Customer,

    Singpost Normal Mail is normally 3 working days up to 10 working days and ON OWN RISK. Qxpress takes about 1-2 working days, pls check tracking info in you Qoo10 account. Qxpress Tel. No.: 6434-8400 Qxpress Email: info@qxpress.sg Do note that any delay by QXPRESS is beyond our control.
    CEF ideas
  • FAQ

    How to claim warranty?

    If the item is within warranty period, you can bring it back to our office if it's still in warranty period, just let us know your order number or cart number. Visit https://vue.sg/contact to find our address and operating time.
    CEF ideas
  • Answered
    Question
    blu******* 2019-02-17
    Answer
    Dear customer

    Yes, you can control the pan/tilt on your phone.

    Thank you
    CEF ideas 2019-02-18
  • Answered
    Question
    sha******* 2019-02-15
    Answer
    Dear customer

    The IR is auto.

    Thank you
    CEF ideas 2019-02-15
  • Answered
    Question
    sha******* 2019-02-15
    Answer
    Dear customer

    Go to setting, device volume.

    Thank you
    CEF ideas 2019-02-15
    Question
    When i go setting there is only Device display mode and camera auto-play video...
    Answer
    Dear customer

    May i know what app you using for camera?

    Thank you
    Question
    Iphone camera
    Answer
    Dear customer

    Iphone camera? not eye4?

    Thank you
    Question
    Yes eye4.. could not adjust the volume
    Answer
    Dear customer

    You already check in the eye4 all setting?

    Thank you
  • Answered
    Question
    lse******* 2019-02-14
    Answer
    Private Enquiry
    CEF ideas 2019-02-15
  • Answered
    Question
    whi******* 2019-01-17
    Answer
    Dear customer

    For the motion detect is only send you notification on phone app. the camera will not moving follow the people.

    Thank you
    CEF ideas 2019-01-18
    Question
    Ok sure, thank you!
    Answer
    Okay
  • Answered
    Question
    peb******* 2018-12-30
    Answer
    Dear Customer,

    The lens angle of 7824plus only 70degree , 7824pro is 120degree, installation you can drilled or just put on the high place , just depend on you.

    Thank You.
    CEF ideas 2018-12-31
    Question
    Hi
    I just purchased and received my purchase of the Pro and Plus.
    I tried to register the warranty online via the website but need to key in the invoice number.
    Can i know what is my invoice number?
    Thanks.
    Answer
    Dear Customer,

    You just keep the payment history your purchase will do , no need register online.

    Thank You.
    Question
    Hi
    I received my purchases and tried to install the 7824pro but having problems at the part when the cam is trying to detect the wifi connection using the eye4 app. It is unable to detect the wifi in my house. I tried many times.
    Can I come to your shop for your advise and help?
    Many thanks.
    Answer
    Dear customer

    May i know your home wifi is 2.4ghz and 5g, or only one.

    Thank you
    Question
    My home has both.and tried both.both also cant detect. :(
    In fact i bought both pro and plus.
    Answer
    Dear Customer,

    You can come to our shop to get the advise and help.

    Thank You.
    Question
    Thanks.what are your opening hours? I will come over and bring along the 2 cams.
    Answer
    Dear customer,

    Our store is located at Sim Lim Tower #03-43,operating hours is Monday to Friday From 11am-7pm,Saturday from 11am-6pm.

    Thank You.
  • Answered
    Question
    son******* 2018-12-23
    Answer
    Dear customer

    7837 only 70 deg lens angle, 7824 pro is 120deg lens angle.
    sunday not open.
    yes, we have.

    Thank you
    CEF ideas 2018-12-24
    Question
    how come 7837 price much more ex ?
    Answer
    Dear customer

    Because 7824 pro doing promotion now.

    Thank you
    Question
    hi, i purchase frm u the 7824 about 2 times, the 1st cctv when video is saved n played, the video is in a speed of fast forward? 2nd 7824 when video saved n when it was played, the video is in white screen.
    Answer
    Dear Customer,

    May I know you got using SD card for record ?

    Thank You.
    Question
    yes using sd card...
    Answer
    Dear customer

    Because now we doing promotion for 7824

    Thank you
  • Answered
    Question
    ama******* 2018-12-19
    Answer
    Dear Customer,

    It should be compatible with class 10 micro sd card , all 64GB must format first before using.

    Thank You.
    CEF ideas 2018-12-19
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Available during
Working day : 11:00am ~ 7:00pm SAT : 11:00am ~ 6:00pm SUN, Holiday : day off

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