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VStarcamC7824WIP HD 720P Wireless IP Camera WIFI / Night Vision / ONVIF Protocol /Support IOS,Android,Win. * Latest * Enhanced Video Processing * Stronger Wifi Signal * 15 Months Local Warranty!

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Customer who recommended this item
605 (Based on 644 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
PRODUCT WARRANTY Seller 2015-11-21
SINGPOST NORMAL MAIL DELIVERY INFORMATION Seller 2015-11-21
REQUIREMENTS FOR SELF COLLECTION Seller 2013-06-19
Manufacturer/
Place of origin
VStarcam Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(63379163 / Sales@mypapylon.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description C7824WIP HD 720P Wireless IP Camera WIFI / Night Vision / ONVIF Protocol /Support IOS,Android,Win. * Latest * Enhanced Video Processing * Stronger Wifi Signal * 15 Months Local Warranty!
BOOKMARK 1 2 3 4 5 6 7

Photo Review (264)

Customer Photo Review board

Highly Recommend Video clarity is good

Good camera. Very usefull

2 Meter Power Extension Cable:1 X 2 Meter Power Extension Cable(+S$4.50) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Warranty:1Yr+3mths Vstarcam Warranty (15 mths warranty) | Memory Card:No Thanks

Feb 10, 2018
now*******

Highly Recommend fast delivery

Fast delivery. Receive within 3 days upon ordering. But image doesnt seems clear

2 Meter Power Extension Cable:No Thanks | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Warranty:1Yr+3mths Vstarcam Warranty (15 mths warranty) | Memory Card:No Thanks

Feb 07, 2018
wil*******

Recommend Budget Cam is good

Tried it for three days. So far so good. Works well in day and night. The app to control the cams are bit laggy when switching the presets. Works only on 2.4ghz bandwidth. While doing setup somehow it didn’t quite work for iphone. Works fine with android phoones

2 Meter Power Extension Cable:No Thanks | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Warranty:1Yr+3mths Vstarcam Warranty (15 mths warranty) | Memory Card:32GB Ultra SDHC - Faster than Class 10(+S$19.90)

Feb 07, 2018
koo*******

Highly Recommend Hi seller I received It already

Very fast delivery in good condition very nice camera thank you so much

2 Meter Power Extension Cable:No Thanks | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Warranty:1Yr+3mths Vstarcam Warranty (15 mths warranty) | Memory Card:32GB Ultra SDHC - Faster than Class 10(+S$19.90)

Feb 05, 2018
jas*******

Highly Recommend Vstar cctv cam

Very nice product. Got to pick it up last weekend and installed. No issue encountered.

2 Meter Power Extension Cable:1 X 2 Meter Power Extension Cable(+S$4.50) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Warranty:1Yr+3mths Vstarcam Warranty (15 mths warranty) | Memory Card:No Thanks

Feb 05, 2018
hea*******

Customer Review (644)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 18, 2018 vie*******
Highly Recommend Feb 15, 2018 ace*******
Highly Recommend Feb 12, 2018 wei*******
Highly Recommend Feb 11, 2018 lim*******
Highly Recommend Feb 11, 2018 shu*******
Highly Recommend Feb 10, 2018 now*******
Highly Recommend Feb 10, 2018 low*******
Highly Recommend Feb 10, 2018 low*******
Highly Recommend Feb 08, 2018 jen*******
Highly Recommend Feb 07, 2018 wil*******

Item Q&A(146)

Status
Question & Answer
Date
Member
Notice
Seller

THE WARRANTY DOES NOT COVER MALFUNCTIONS ARISING FROM :

1. DAMAGES AS A RESULT OF OPERATION AND MAINTENANCE WHICH ARE NOT ACCORDING TO THE USER GUIDE

2. ABRASION, CORROSION & DISCOLORATION DUE TO WEAR & TEAR AFTER REGULAR USAGE

Notice
Seller

For SingPost normal mail, the postman will deliver the parcel to your letterbox. For office address, please check if postman delivers to your office letterbox/office mailroom or building reception and ensure the address you provide has the correct information for successful delivery. No tracking is available for normal mail and there is risk of lost mail. Postman delivery is on working days only and usually in the daytime. No specific timing arrangement is available.

Notice
Seller

Bring along a copy of the printed E-Ticket voucher. You will be required to do a online "Confirm Delivery" upon collection of your order.

Self Collection Hours: 1300hrs - 1900hrs

Self Collection Location: Papylon Enterprise Pte Ltd, Sim Lim Square #02-12

Unanswered
2018-02-13
jer*******
User

How Long is the Wife wrhoht the additional purchase of extension?

Answered
2018-02-03
koo*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2018-02-02
sid*******
User

Bought this recently..
camera not working properly......the transmission rate is very slow(<20kb/s) when connected to 3g/4g or any other internet connection other than that used for the camera. And so i cannot control the camera properly...and no audio too.
took the camera to the shop..the replacement piece also has same issue...staff saying cannot help...

I need a refund ...please do the necessary

User

dear customer
please bring the item to our store , our store located at 1 Rochor canal road Sim LIm Square #02-12 singapore 188504

User

How can you say that when we are using Singtels 4g connection..tried with starhub too... we did convey all the details with you at the shop..still you said you cannot help...then please put a disclaimer that it cannot be used with Singtel and starhub mobile data ...

User

Dear customer,

We've tested the camera at our shop and it was working fine. Please check your handphone settings as it was at a normal speed at our shop. It is able to work with singtel and starhub mobile data. The results are only slow on your handphone so could you check your handphone settings for any hidden settings that you didn't on or off.

Thank you.

Processing
2018-02-02
cel*******
User

Hi! Can it install outside the house? I would like to hang outside my main door entrance. Do you provide installation service for mounting it on the ceiling? If yes, how much is the installation fee? Thanks.

User

Dear customer,

You can install it outside your main door entrance, we do have installation service costing $90.

Thank you

Answered
2018-02-01
tkc*******
User

Need to check if this modrl camera can connected to wifi 5gb?

User

Dear Customer

Currently IP Cameras connects to 2.4G Wifi Bandwidth. 5G Wifi Bandwidths are currently not supported.


If you are unsure, please contact your internet service provider, they will be able to assist you.

If you require further help, can call us at 63379163 or visit us at 1 Rochor Canal Road, Sim Lim Square, #02-12, S(188504)

Answered
2018-01-22
sid*******
User

Hi..the transmission rate is very slow(<20kb/s) when connected to 3g/4g or any other internet connection other than that used for the camera. And so i cannot control the camera properly...and no audio too.
please advice on what to do..tried your online support...no response.

User

Dear Customer, The online support which you tried, most likely does not belong to us.
Is it possible for you to bring the item to us at Sim Lim Square, #02-12, S(188504)?
We will do a full test out and replace if necessary.

User

came over ,,,still not working in our phone (singtel 4G connection)....Your staff says cannot help....
if you cannot solve the problem please provide refund...

User

Dear customer for the internet we cannot ensure is really connecting well with the camera
because depend to your internet spped .
thank you

Answered
2018-01-21
pau*******
User

Hi, I bought this item from your shop last July. But since then, i have been having intermittent problem with one of the device (I bought total of 4 cameras). Can I get an exchange for the faulty product?

User

Dear customer
Thank you writting to us about the problem
For the Vstarcam C7824 you have One years warranty
you may come down to our store to do a one to one exchange
Our store is located at
1 rochor Canal Road Sim Lim Square #02-12 Singapore(188504)

Answered
2018-01-15
ben*******
User

Hi, i can order and collect on the spot. I can only be there in the morning. What time will that be?

User

Hi, Thanks for ordering with TopGadgets - due to heavy sales volume and demand for on-going promotion, the item you have ordered has just run out of stock - a new shipment arrives at the end of this week, and we will be shipping out the item to you by early next week - we thank you in advance for your patience and understanding. Please do call us on 6337 9163 between 1 pm to 7 pm if we could further assist. Thank you.

Address
SIM LIM SQUARE 1 ROCHOR CANAL ROAD
Available during
MON~FRI : 12:00pm ~ 8:00pm SAT : 12:00pm ~ 8:00pm SUN, Holiday :1:00pm ~ 6:00pm
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