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* Wakodo* (DIRECT FROM JAPAN) Bundle of 3 Premium Baby Food
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* Wakodo* (DIRECT FROM JAPAN) Bundle of 3 Premium Baby Food

See all WAKODO おやつ items

Customer who recommended this item
96 (Based on 98 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return Exchange Policy (2) Seller 2016-04-29
Return Exchange Policy (1) Seller 2016-04-29
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Manufacturer/
Place of origin
Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Premium Baby Food Imported From Japan

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (38)

Customer Review (98)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 21, 2018 yvo***
Highly Recommend Mar 25, 2018 a_d***
Recommend Mar 24, 2018 ter***
Highly Recommend Mar 24, 2018 mes***
Highly Recommend Mar 20, 2018 ark***
Highly Recommend Mar 14, 2018 cyn***
Highly Recommend Mar 13, 2018 cel***
Highly Recommend Mar 12, 2018 jie***
Highly Recommend Mar 08, 2018 lcc***
Highly Recommend Mar 02, 2018 won***

Item Q&A(11)

Status
Question & Answer
Date
Member
Notice
Seller

Any change of mind from buyer's end
-Would like to change to other available products or does not want the item anymore
-Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
-Provide picture of the item to seller end
-Shipping fee will be incurred from buyer's end


How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
-We will assess the claim issue with the provided picture and inform on the progress

Notice
Seller

Submission of claims
-Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package
-Provide picture of the parcel package with the delivery information
-Shipping fee will be incurred from seller end


Defective item issue
-Provide picture of the defective area of the received item
-Shipping fee will be incurred from seller end

FAQ
Seller

In general, it takes about 1 month later for the items to be re-stock as the shipment is arriving from overseas. If you would like to check on the approximate date, pls contact Raymond directly at +65-8268-6829.

FAQ
Seller

Pls contact Raymond directly at +65-8268-6829, so as to expedite on the response to your inquiry details.

FAQ
Seller

Sorry, we wouldn't be able to assist on the arrangement of the parcel delivery time, as this will be handled by the courier service end.

FAQ
Seller

Your parcel is dispatched to our courier service and will be on the way to you. Estimated delivery of parcel to your end, will takes about 3-5 working days. If you are still not receiving your parcel by than, pls contact Raymond directly at +65-8268-6829, so as to check on your parcel details.

Answered
2018-04-13
fio*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2018-01-28
ell*******
User

The porridge no stock already

User

not decide yet

Answered
2018-01-02
hon*******
User

Hi i saw the shipping as “others” - what does this mean? Via post or doorstep delivery? Please advise, thanks

User

seller own fleet

Answered
2017-12-04
jay*******
User

Dear Seller
Please advise the expiry date for the available flavours.

Thank you

User

At least 1 year from now

User

thank you!

User

Noted

User

Hi Seller, I have placed my order (238830926 & 238830928) on 4 Dec and shipping scheduled show 8 Dec. However I have not receive the items till this morning. Can you assist to check and let me know the status? Thanks alot!

User

I think the courier service had mass up will check on them and get back to you

User

Hi Seller..thanks and kindly advise status after your checking with the courier!

User

Noted sorry for the delay

Answered
2017-10-17
eun*******
User

Hi seller,

I need a few more packs of the 12 mths as I have already selected 24 from the other site of yours but I can't select any, pls advice. Thank you

User

Pls call 82686829

Answered
2017-09-26
imm*******
User

Hi seller, will you be restocking more variety of ready to eat food?

User

Not soon

Answered
2017-09-12
jes*******
User

Hi any idea when the out of stock items will arrive? I need to purchase somemore packs (for 12months old) for my traveling in early October. Thanks.

User

Next shipment will be next week on selected item only

Answered
2017-08-23
sng*******
User

Hi, what is the full English instruction of the packet food? Thanks.

User

Can logo in to www.wakodo.co.jp/English

User

Hi, went to website but it doesn't say about how to heat up or whether can consume directly without heating up. Appreciate if u can help. Thanks.

User

Pls call me 82686829

Address
11 CHANGI NORTH STREET 1 #02-05/07
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Policy & Notice
How to Return/Exchange