hi .If you not receiving after 15 working days(3weeksor21days)(total less 0.5% items may lost)
And if you address provided is correct,and comfirm not other person take from you mailbox
item may lost by normal mail,you can
1, recommend :self collection(blk 836 jurong west s640836 ,time: 9am-10pm,or weekend,contact:81088306 or 90508824)
2, resend(pls order any items using registered mail and send us order no , we will send together)
REMark: If you have order items from our store before and use same address,
pls tell us what order NO.
we can resend by normal mail and not need order any items