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WD 2TB My Passport Portable External Hard Drive NEW Elements Transcend Toshiba (SG warranty set)
3 items sold
104.90

Western DigitalWD 2TB My Passport Portable External Hard Drive NEW Elements Transcend Toshiba (SG warranty set)

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Customer who recommended this item
104
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return and Exchange Policy Seller Apr 19, 2016
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Manufacturer/
Place of origin
Western Digital Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (43)

Customer Review (106)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 09, 2018 kl_***
Highly Recommend Oct 17, 2018 kho***
Highly Recommend Oct 01, 2018 ben***
Highly Recommend Jul 03, 2018 jin***
Highly Recommend Jun 13, 2018 and***
Highly Recommend Jun 05, 2018 spa***
Highly Recommend Jun 02, 2018 pso***
Highly Recommend May 26, 2018 kae***
Highly Recommend Apr 25, 2018 vsk***
Highly Recommend Apr 19, 2018 jea***

Item Q&A(35)

Status
Question & Answer
  • Notice

    Return and Exchange Policy

    Submission of claims
    Any return of exchange of items will be applicable within 7 days upon receiving of the item.

    How to submit return or exchange from the buyer's end?
    1. Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    2. We will assess the claim issue with the provided picture and inform on the progress.

    Shortage and/or wrong item/s received
    1. Provide picture of the item contents within the parcel package
    2. Provide picture of the parcel package with the delivery information.

    Defective items
    1. Provide picture or video (where necessary) of the defective area of the received item
    Smart_Shopping
  • FAQ

    I need my items urgently.

    If you need to receive your items urgently, it is advisable to use registered mail option, as it ensures that there is valid tracking information for your order. Avoid possible delays or lost parcels issue through Sing-post normal mail option.
    Smart_Shopping
  • FAQ

    I bought my item and request for the shipping through Smartpac. Till now still yet to receive my items.

    If there is no one to receive the item, following parcel could be placed inside your letterbox. Pls check your letterbox prior to inquiring to our end to advise on the next step.
    Smart_Shopping
  • FAQ

    My order(s) is shipped through Sing-post normal mail. I still have yet to receive my items.

    Any orders shipped through Singpost normal mail, buyers' in average will be receiving between 5-7 days later. However, there are also cases that Singpost will take up to 3 weeks to deliver. If you have yet to receive it after 3 weeks, kindly let us know.
    Smart_Shopping
  • FAQ

    When will my orders be shipped?

    Any of our customers order will be shipped within 2-3 days.
    Smart_Shopping
  • Answered
    Question
    pha******* 2018-09-23
    Answer
    HI,
    It comes with 3 years warranty by WD Singapore.
    The service center is at Toa Payoh but before going down you need to register on WD website first.
    http://support.aceperipherals.com/kb/faq.php?id=13

    You need to check with Starhub if this HDD can be support on their device.

    Regards,
    Smart Shopping
    Smart_Shopping 2018-09-24
    Question
    Starhub staff say if unable to support, I need to call western digital to update the software.... is it like this ?
    Answer
    Hi,
    Sorry, we are not too sure about that as well.

    Regards,
    Smart Shopping
  • Answered
    Question
    jay******* 2018-08-19
    Answer
    Hi,
    It comes with 3 years warranty by WD Singapore.

    Regards,
    Smart Shopping
    Smart_Shopping 2018-08-24
  • Answered
    Question
    dra******* 2018-05-21
    Answer
    Hi,
    We have updated the stock. You may purchase anytime.

    Regards,
    Smart Shopping
    Smart_Shopping 2018-05-24
  • Answered
    Question
    syn******* 2017-11-10
    Answer
    Hi,
    We have updated the inventory. As of now, the WD 2TB, we have in black, blue and white.

    Regards,
    Smart Shopping
    Smart_Shopping 2017-11-14
  • Answered
    Question
    kee******* 2017-11-02
    Answer
    Hi,
    We only have in black/green as per advertised picture.

    Regards,
    Smart Shopping
    Smart_Shopping 2017-11-02
  • Answered
    Question
    mec******* 2017-09-26
    Answer
    Hi,
    Some customers mentioned that they were able to use it for Starhub.

    Regards,
    Smart Shopping
    Smart_Shopping 2017-09-26
    Question
    So it's a yes?
    Answer
    Hi,
    To be sure, you can check with Starhub.

    Regards,
    Smart Shopping
  • Answered
    Question
    imc******* 2017-08-19
    Answer
    Hi,
    Sorry, we won't be selling the red one at the moment.

    Regards,
    Smart Shopping
    Smart_Shopping 2017-08-20
  • Answered
    Question
    vir******* 2017-08-05
    Answer
    Hi,
    It will take 2-3 days.

    Regards,
    Smart Shopping
    Smart_Shopping 2017-08-06
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Policy & Notice
How to Return/Exchange