Winter Socks Wool Socks Winter Wear Winter Accessories

Customer who recommended this item
Customer Satisfaction Score
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%


Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 22, 2016
Place of origin
PRC Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Review (10)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 12, 2019 hen*** (SG SG)
Recommend May 20, 2018 xuj*** (SG SG)
Highly Recommend May 16, 2018 yan*** (SG SG)
Highly Recommend Apr 26, 2018 yan***
Highly Recommend Apr 26, 2018 kim***
Highly Recommend Apr 24, 2018 pan***
Highly Recommend Mar 14, 2018 cas***
Netural Feb 23, 2018 pip***
Highly Recommend Feb 14, 2018 nur***
Highly Recommend Feb 02, 2018 kwa***

Item Q&A(2)

Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.

    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    Singapore Dream
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    Singapore Dream
  • Answered
    lim******* 2018-11-26
    Hi already send you. Thanks
    Singapore Dream 2018-11-27
  • Answered
    lim******* 2018-11-26
    Hi baby pink. Thanks
    Singapore Dream 2018-11-27
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Policy & Notice
How to Return/Exchange