Wireless Smart Plug Control by App Socket Outlet | Surge Protection | 3pin plug
16.6

[SAFEVue]Wireless Smart Plug Control by App Socket Outlet | Surge Protection | 3pin plug


Customer who recommended this item
33
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
How can I get my order fast and safe? Seller Nov 18, 2017
I opt for Store-Pickup, when and where to collect? Seller Nov 18, 2017
Can I take a look at the product samples? Seller Nov 18, 2017
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Manufacturer/
Place of origin
SAFEVue / China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
JANCode HOME
BOOKMARK 1 2 3 4 5 6 7

Photo Review (9)

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Customer Review (33)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 20, 2019 baa*** (SG SG)
Highly Recommend Jan 17, 2019 dia*** (SG SG)
Highly Recommend Jan 09, 2019 lia*** (SG SG)
Highly Recommend Dec 23, 2018 jee*** (SG SG)
Highly Recommend Oct 02, 2018 kct*** (SG SG)
Highly Recommend Sep 01, 2018 Jil*** (SG SG)
Highly Recommend Jun 30, 2018 Mir*** (SG SG)
Recommend May 03, 2018 iri***
Netural Apr 08, 2018 wai***
Highly Recommend Mar 20, 2018 rog***

Item Q&A(7)

Status
Question & Answer
  • Notice

    How can I get my order fast and safe?

    We recommend self collect, or Qxpress courier delivery, normal mail may lost and it's not able to be tracked. We don't take responsibility for normal mail lost, if we have parcel photo to prove that we have sent out the item. If you want to find us please visit https://vue.sg/contact for our address and operating time.
    CEF ideas
  • Notice

    I opt for Store-Pickup, when and where to collect?

    Please visit https://vue.sg/contact for our address and operating time, We need your voucher upon arrival, you can either print it out or show us on mobile phone. The voucher should be sent to you by email named voucher.
    CEF ideas
  • Notice

    Can I take a look at the product samples?

    Yes you can, we have all the samples in our shop, you can view and try them out. For our contact info please visit https://vue.sg/contact
    CEF ideas
  • Notice

    Return & Exchange Policy

    1. You may request to exchange or return within 7 days upon received item. If item has been opened and used, it is only applicable for exchange. Visit https://vue.sg/contact for our address and operating time.
    2. For wrong item received, please provide us photo of the parcel with delivery information and item content through email to support@cefideas.com, we will cover the shipping cost if it is our fault.
    3. For defective item received, please provide us photo or small video clip to email support@cefideas.com to report us the defective issue. If it needs to exchange, we will cover the cost.
    4. If you have change of mind and want to change model, please make sure item is in original condition. You can bring it back to our office or ship back to us on your cost, the balance of the product and the shipping fee need to be charged.
    5. For order received more than 7 days, if the product got warranty, you can bring it back within the warranty period for warranty service.
    CEF ideas
  • Notice

    About our delivery methods

    Dear Customer,

    Singpost Normal Mail is normally 3 working days up to 10 working days and ON OWN RISK. Qxpress takes about 1-2 working days, pls check tracking info in you Qoo10 account. Qxpress Tel. No.: 6434-8400 Qxpress Email: info@qxpress.sg Do note that any delay by QXPRESS is beyond our control.
    CEF ideas
  • FAQ

    How to claim warranty?

    If the item is within warranty period, you can bring it back to our office if it's still in warranty period, just let us know your order number or cart number. Visit https://vue.sg/contact to find our address and operating time.
    CEF ideas
  • Answered
    Question
    tak******* 2018-12-01
    Answer
    Dear customer

    App name is Ewelink.

    Thank you
    CEF ideas 2018-12-03
  • Answered
    Question
    tho******* 2018-11-27
    Answer
    Dear customer

    This have the own app to support, no sure can work with google home or not.

    Thank you
    CEF ideas 2018-11-27
  • Answered
    Question
    rob******* 2018-03-12
    Answer
    Dear customer

    We already check with Spring Singapore for this product no need apply IDA and Safaty Standards.

    Thank you
    CEF ideas 2018-03-13
    Question
    Hi Seller,
    Do you mean, the IMDA (or previously the IDA) does not control/regulate the equipment operating or use Wireless frequencies?
    Thanks.
    Answer
    Dear customer

    Yes.

    Thank you
  • Answered
    Question
    sed******* 2018-03-01
    Answer
    Dear Customer

    Kindly bring the item to our store located at Sim Lim Tower #03-43, Operating hours is Monday to Friday From 11am - 7 pm. Saturday from 11am - 6 PM. We will get our technical team to assist you in this matter. For warranty claims kindly bring your Qoo10 voucher / receipt along.

    Sorry for the inconvenience caused.

    Thank You
    CEF ideas 2018-03-03
  • Answered
    Question
    ari******* 2017-06-29
    Answer
    Dear Customer,

    Sorry, we only have items in sg pin.

    Thanks,
    Tom
    CEF ideas 2017-06-29
    Question
    tq for the reply... no worries i can use adapter...
    do you qxpress to australia? how many days for qxpress?
    Answer
    Dear Customer,

    I think we do ship to australia, there is an option for overseas delivery. Regarding the time we are not sure.

    Thanks,
    Tom
  • Answered
    Question
    mic******* 2017-05-30
    Answer
    Dear Customer,

    It can set more than one timer, up to 5 timers. And no, the single smart plug must be connected to wifi. While the 5 in 1 smart plug package do not need to be connected to Wifi.

    Thanks,
    Tom
    CEF ideas 2017-05-31
    Question
    What i mean is after the timer is set via WiFi. If the WiFi is off does the timer still work?
    Answer
    Dear Customer,

    If the Wifi is off the timer will not work.

    Thanks,
    Tom
    Question
    Does the 5 in 1 able to set timer?
    Answer
    Dear Customer,

    No it only comes with 5 plugs and a controller to turn them on/off.

    Thanks,
    Tom
  • Answered
    Question
    joh******* 2017-04-08
    Answer
    Dear customer

    This switch is for adapter to plug on to it. As for those built in switch into the wall, thiis is not compatible with.

    Thank you
    JW
    CEF ideas 2017-04-10
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Working day : 11:00am ~ 7:00pm SAT : 11:00am ~ 6:00pm SUN, Holiday : day off

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How to Return/Exchange