ZANTELLE
ZANTELLE SG Join Fellow
6,780 Fellows
GOOD MINISHOP RATE 90%
7.4

Wooden Trays ✤ Retro Style ✤ Gift ✤ Wooden Storage Box ✤ Decor ✤ Table Garden ✤ Serving Tray ✤


Customer who recommended this item
266
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 26, 2016
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Wooden Trays ✤ Retro Style ✤ Gift ✤ Wooden Storage Box ✤ Decor ✤ Table Garden ✤ Serving Tray ✤ Wooden Case ✤ Wooden Box
BOOKMARK 1 2 3 4 5 6 7

Photo Review (94)

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Customer Review (282)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 29, 2019 aqi*** (SG SG)
Highly Recommend Feb 27, 2019 nur*** (SG SG)
Recommend Jan 22, 2019 nur*** (SG SG)
Netural Jan 15, 2019 sha*** (SG SG)
Highly Recommend Jan 12, 2019 eng*** (SG SG)
Highly Recommend Dec 30, 2018 gur*** (SG SG)
Highly Recommend Dec 23, 2018 noo*** (SG SG)
Highly Recommend Dec 21, 2018 eri*** (SG SG)
Highly Recommend Sep 26, 2018 nur*** (SG SG)
Highly Recommend Sep 16, 2018 Fio*** (SG SG)

Item Q&A(68)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    ZANTELLE
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    ZANTELLE
  • Answered
    Question
    diy******* 2019-01-13
    Answer
    Private Enquiry
    ZANTELLE 2019-01-16
  • Answered
    Question
    Che******* 2018-12-21
    Answer
    Private Enquiry
    ZANTELLE 2018-12-21
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    shc******* 2018-12-04
    Question
    Private Enquiry
    Answer
    Private Enquiry
    ZANTELLE 2018-12-04
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    sha******* 2018-11-14
    Answer
    Private Enquiry
    ZANTELLE 2018-11-15
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ree******* 2018-11-09
    Answer
    hi there, will be delivered on Mon to Fri. Noted. Thanks.
    ZANTELLE 2018-11-12
  • Answered
    Question
    sha******* 2018-11-04
    Answer
    Private Enquiry
    ZANTELLE 2018-11-05
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    cra******* 2018-11-01
    Answer
    hi there, thanks for your message.
    Can't make it ... perhaps self collection?
    Which crates/trays are you looking at?
    Please call 62758221 for prompt response.
    ZANTELLE 2018-11-01
    Question
    Im looking at thia tray. Can get my sat at least?
    Answer
    hi there, sorry for the late reply. We have this. But Saturday we close at 2pm due to power shutdown.
  • Answered
    Question
    wir******* 2018-10-25
    Answer
    Private Enquiry
    ZANTELLE 2018-10-26
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Address
1002 JALAN BUKIT MERAH #04-01

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Policy & Notice
How to Return/Exchange