New Castle Drinks
New Castle Drinks Join Fellow
167 Fellows
GOOD MINISHOP RATE 90%
75.00

WORLD CUP$54.9 after Cart Coupon! [BEER FEST] With MANY OTHER BEERS!

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Customer who recommended this item
150
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller May 25, 2016
Delivery & Self-Collection Details Seller May 25, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(65528435 / newcastle@newcastle.com.sg)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description WORLD CUP SUPER SALES PROMOTION!
BOOKMARK 1 2 3 4 5 6 7

Photo Review (77)

Customer Review (149)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 15, 2018 lry***
Recommend Jul 15, 2018 lry***
Highly Recommend Jul 10, 2018 ale***
Recommend Jul 09, 2018 jes***
Highly Recommend Jul 09, 2018 s-a***
Highly Recommend Jul 08, 2018 kag***
Highly Recommend Jul 08, 2018 kag***
Highly Recommend Jul 07, 2018 ell***
Highly Recommend Jul 07, 2018 cas***
Highly Recommend Jul 06, 2018 ant***

Item Q&A(11)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    All products are examined before leaving our warehouse. Buyers are requested to examine goods delivered and report any defects or damaged before confirmation of receipts.

    If any products delivered is deemed faulty or discrepancies in quantity, buyers have to mention the problems to the delivery personnel immediately. No refund or exchange of product(s) is allowed unless this condition is observed and confirmed.

    New Castle Trading (2005) will not accept returned good(s) for the following conditions:
    - Damaged bottle caused by buyer
    - Label or gift box damaged caused by buyer

    New Castle Trading (2005) encourages the responsible service of alcohol. It is illegal to sell or supply alcohol to, or to obtain alcoholic products on behalf of, a person under the age of 18 years. Buyer or recipient must be at least 18 years old to place an order and to receive a delivery. We reserve the rights to request for a valid photo ID to verify recipient’s age.
    New Castle Drinks
  • Notice

    Delivery & Self-Collection Details

    LOCAL DELIVERY

    Free local delivery for a minimum purchase amount of S$175. A delivery fee of $15 will apply otherwise (unless specially stated). Orders received after 9am will be processed on the next working day except weekends & public holidays, and are usually shipped within 1-3 working days upon confirmation. All deliveries are arranged between Mondays to Saturdays, after 10am. Kindly note that we are unable to provide exact delivery timing due to different delivery location.

    Sentosa & CBD area: Extra charge might be incurred, our customer service team will confirm the charges through phone call.


    SELF COLLECTION (SEMBAWANG)

    You may also arrange to self-collect your purchases from our store.
    Mondays to Fridays: 9am to 5pm
    Saturdays: 9am to 12pm.
    We are closed on Sundays & public holidays.


    SELF COLLECTION ADDRESS:

    10, Admiralty Street #01-17 Northlink Building Singapore 757695
    New Castle Drinks
  • Answered
    Question
    ch3******* 2018-06-29
    Answer
    Dear Cheng Bi,

    The order will be collected by QPrime earliest today.

    We have also left a special note on your Airway Bill for Qprime to expedite this order by this weekend.

    Once again, thank you for your kind support :)
    New Castle Drinks 2018-06-29
    Question
    Hi

    Apology for the rush.

    Thank you for the help , really appreciate it :)
    Answer
    Dear Cheng Bi,

    Our pleasure and you are definitely welcome :)

    Hope to see be able to serve you soon!

    (Psst.. Visit us at www.newcastle.com.sg, subscribe to our newsletter to receive up to $15 vouchers. T&Cs apply)
    Question
    Received with many thanks :)

    Will come back for more after finish my cartons
    Answer
    Dear Cheng Bi, thanks for informing us and glad to hear that you have received the product in time. Hope you enjoy. SIncerely, we wish you have a pleasant day and we look forward to serving you soon.
  • Answered
    Question
    zhi******* 2018-01-31
    Answer
    Hi,

    Adjusted the quantity. Please try again.

    Regards,
    NCT Team

    New Castle Drinks 2018-01-31
  • Answered
    Question
    yul******* 2018-01-26
    Answer
    Private Enquiry
    New Castle Drinks 2018-01-26
  • Answered
    Question
    jef******* 2018-01-04
    Answer
    Good morning Jeffrey,

    Thank you for your enquiry and support.

    As QX Quick delivery recently told us they only allow max of 1 carton per delivery per order. Thus we have to change it.

    Alternatively, if you are looking at purchasing more than 3 ctns with free delivery ($175 above order) do visit us at www.newcastle.com.sg. Currently Heineken pint promotion at $62 on our website.

    Should you have further enquiries, you could also contact us at 6552 8435.

    Thanks and Regards,
    The New Castle Trading Team
    New Castle Drinks 2018-01-04
  • Answered
    Question
    sup******* 2017-12-23
    Answer
    Hi,

    Thank you for your enquiry.

    If urgent, you can opt for self-collection at our warehouse around Sembawang area. Alternatively, you could also book a slot with QX Quick.

    Visit our website: www.newcastle.com.sg
    Currently we have having storewide SALES 7% off and attractive deals such as PURCHASE with PURCHASE for $1 liqour!
    (T&Cs apply)

    Should you have other queries, you could also reach us at 6552 8435.

    Have a great day ahead!

    Best Regards,
    The New Castle Trading Team.
    New Castle Drinks 2017-12-26
  • Answered
    Question
    mim******* 2017-12-13
    Answer
    Private Enquiry
    New Castle Drinks 2017-12-13
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    mel******* 2017-11-15
    Answer
    Hi Sharon,

    Thanks for your compliment. I am Jim (9777 1450).
    It's my pleasure to serve you. Hopefully we will continue to get your support.

    I wish you have a nice day ahead =)
    New Castle Drinks 2017-11-16
  • Answered
    Question
    mel******* 2017-11-15
    Answer
    Hi Sharon,

    Thanks for your compliment. I am Jim (9777 1450).
    It's my pleasure to serve you. Hopefully we will continue to get your support.

    I wish you have a nice day ahead =)
    New Castle Drinks 2017-11-16
Ask Question
Address
10 Admiralty Street, Northlink Building #01-16/17 (SG 757695)
Available during
MON~FRI: 9:00am ~ 5.00pm SAT: 9:00am ~ 12:00pm SUN, PHs: CLOSED

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Policy & Notice
How to Return/Exchange