SG Japan
SG Japan Join Fellow
1,686 Fellows
MINISHOP RATE 90%
[WorldSnack]Mentos Cool Chews - Black Mint | Fresh Mint | Hot Mint | Lime Mint [Each33g][Single]
2.10

[WorldSnack]Mentos Cool Chews - Black Mint | Fresh Mint | Hot Mint | Lime Mint [Each33g][Single]


Customer who recommended this item
4 (Based on 4 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
[IMPT] No redemption on Public Holiday Seller 2017-04-14
NO Acceptance of Expired e-tickets/Vouchers Seller 2015-09-21
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4)

Customer Review (4)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 26, 2017 pv.***
Highly Recommend May 15, 2017 pte***
Recommend Dec 09, 2015 mon***
Recommend Sep 30, 2015 jam***

Item Q&A(2)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Valued Customers,

No redemption available on public holiday as shop is closed. Hence, please avoid coming down.

If you have any e-tickets/vouchers expire on these dates, please immediately send us "your order nummber" & "e-ticket code(13 digits)" by messaging us through Qoo10. You will get an extension of 1 week collection time starting from the stated expiry date on your vouchers.

Sorry for any inconvenience caused. <(_"_)>

Regards,
SG Japan

Notice
Seller

Dear Valued Customers,

We are hereby to update you that SG Japan will not accept expired vouchers.

If you are unable to redeem on time, you should immediately send us an "Inquiry to seller" through Qpost with your Order No. and e-ticket/voucher codes (13 digits) to let us redeem in advance for you. Hence, you will get an extension of 1 week collection period starting from the expiry date stated on your e-tickets/vouchers.

We highly recommend that you check your email occasionally when your e-ticket/voucher is 1 week away from expired. Sometimes shop is closed due to outdoor activities and may happen to clash with your intended redemption day. Our closure notification will be sent out via email. In this case, please send us your 13 digit codes and order no. to get extension.

Regards,
SG Japan

FAQ
Seller

4 ways to get e-ticket/voucher code: 1. Using Qoo10 app > Click on Q Box > Recent Orders. Scroll down to look for your orders with us. > Select "Visit Seller's Store" next to the order. Here you will find e-ticket code and its expiry date stated. 2. Use of computer > Login to your account > Click on your username which is next to the log out button. View of your current and history shopping lists are shown. > Select "Visit Seller's Store" next to the order that you have made with us. There will be a pop-out of your voucher in .pdf file which you can print it out. Expiry date is stated there too. 3. Email >Vouchers are sent to your email registered with Qoo10 when sign-up an account. 4. SMS > e-ticket/voucher codes are immediately sent to your mobile phone's SMS application once the payment has passed through successfully. However, we do not recommend to redeem by showing us the SMS due to no order number is shown.

FAQ
Seller

Immediately send us an "Inquiry to seller" through Qpost with your Order No. and e-ticket/voucher codes (13 digits) to let us redeem in advance for you. Hence, you will get an extension of 1 week collection period starting from the expiry date stated on your e-tickets/vouchers.

FAQ
Seller

No, we do not allow combined orders from different transaction time. Your orders have to be under the same cart in one transaction and total spending is over $55 to receive Free Shipping.

FAQ
Seller

Sorry, you cannot redeem with expired e-tickets/vouchers. The system is unable to accept expired e-tickets/vouchers. Next time if you are unable to redeem on time, you may drop us a message with your Order No. and e-ticket codes (13 digits) to let us redeem in advance for you. Hence, you will get an extension of 1 week collection period starting from the expiry date stated on your e-tickets/vouchers.

Answered
2016-01-23
hfa*******
User

Hi, may I check the Availability (which I can do immediate redemption) & expired date for gummy chocolate:
1) black currant
2) lime
3) orange
Thanks.

User

Hi,

The mentos are not ready at shop. There's a need to wait for confirmation message on stock ready for collection before coming down.

As for meiji gummy choco tube:
- Strawberry (June 2016)
- Muscat (July 2016)
- Mix Fruits (July 2016)
- Peach (September 2016)

Regards,
SG Japan

Answered
2015-10-30
Edy*******
User

Hi seller, I ordered this for collection but until today still no eticket or voucher but under shipping requested? How to collect like this?

User

Hi,

Sorry for the late reply.

According to our system, you have chosen store pickup as your option. As long you have the Qoo10 app, our staff will be able to redeem your e-tickets on the spot.

Besides, our end shows that you have collected your items on 31/10/2015.

Regards,
SG Japan

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