SG Japan
SG Japan Join Fellow
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MINISHOP RATE 90%
[WorldSnack] Old Town White Coffee 3 in 1 [Bundle of 4]
33.90

[WorldSnack] Old Town White Coffee 3 in 1 [Bundle of 4]


Customer who recommended this item
18 (Based on 19 reviews)
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
[IMPT] No redemption on Public Holiday Seller 2017-04-14
NO Acceptance of Expired e-tickets/Vouchers Seller 2015-09-21
more
Manufacturer/
Place of origin
Malaysia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (7)

Customer Review (19)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 18, 2017 wag***
Highly Recommend Dec 11, 2016 pin***
Netural Oct 11, 2016 shi***
Highly Recommend Aug 12, 2016 ron***
Recommend Aug 12, 2016 ami***
Highly Recommend Jul 03, 2016 won***
Highly Recommend May 30, 2016 lim***
Recommend Apr 24, 2016 Jk-***
Highly Recommend Apr 08, 2016 ron***
Highly Recommend Mar 07, 2016 mom***

Item Q&A(4)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Valued Customers,

No redemption available on public holiday as shop is closed. Hence, please avoid coming down.

If you have any e-tickets/vouchers expire on these dates, please immediately send us "your order nummber" & "e-ticket code(13 digits)" by messaging us through Qoo10. You will get an extension of 1 week collection time starting from the stated expiry date on your vouchers.

Sorry for any inconvenience caused. <(_"_)>

Regards,
SG Japan

Notice
Seller

Dear Valued Customers,

We are hereby to update you that SG Japan will not accept expired vouchers.

If you are unable to redeem on time, you should immediately send us an "Inquiry to seller" through Qpost with your Order No. and e-ticket/voucher codes (13 digits) to let us redeem in advance for you. Hence, you will get an extension of 1 week collection period starting from the expiry date stated on your e-tickets/vouchers.

We highly recommend that you check your email occasionally when your e-ticket/voucher is 1 week away from expired. Sometimes shop is closed due to outdoor activities and may happen to clash with your intended redemption day. Our closure notification will be sent out via email. In this case, please send us your 13 digit codes and order no. to get extension.

Regards,
SG Japan

FAQ
Seller

4 ways to get e-ticket/voucher code: 1. Using Qoo10 app > Click on Q Box > Recent Orders. Scroll down to look for your orders with us. > Select "Visit Seller's Store" next to the order. Here you will find e-ticket code and its expiry date stated. 2. Use of computer > Login to your account > Click on your username which is next to the log out button. View of your current and history shopping lists are shown. > Select "Visit Seller's Store" next to the order that you have made with us. There will be a pop-out of your voucher in .pdf file which you can print it out. Expiry date is stated there too. 3. Email >Vouchers are sent to your email registered with Qoo10 when sign-up an account. 4. SMS > e-ticket/voucher codes are immediately sent to your mobile phone's SMS application once the payment has passed through successfully. However, we do not recommend to redeem by showing us the SMS due to no order number is shown.

FAQ
Seller

Immediately send us an "Inquiry to seller" through Qpost with your Order No. and e-ticket/voucher codes (13 digits) to let us redeem in advance for you. Hence, you will get an extension of 1 week collection period starting from the expiry date stated on your e-tickets/vouchers.

FAQ
Seller

No, we do not allow combined orders from different transaction time. Your orders have to be under the same cart in one transaction and total spending is over $55 to receive Free Shipping.

FAQ
Seller

Sorry, you cannot redeem with expired e-tickets/vouchers. The system is unable to accept expired e-tickets/vouchers. Next time if you are unable to redeem on time, you may drop us a message with your Order No. and e-ticket codes (13 digits) to let us redeem in advance for you. Hence, you will get an extension of 1 week collection period starting from the expiry date stated on your e-tickets/vouchers.

Answered
2017-09-02
ani*******
User

Hi I would like to know about delivery is it from Qxpress?

User

Hi,

We have our own delivery man.

Regards,
World Snack

User

Delivery is it FOC, free of charge

User

Hi,

Kindly choose "Others" as the shipping option before adding into your shopping cart. Do make sure the total amount spend in a cart is $30 or more. When checkout, the system will auto detect to Free Shipping.

Regards,
SG Japan

Answered
2016-12-25
che*******
User

Hi may i know how many sticks inside hazelnut packet

User

Hi,

15sachets per pack.

Regards,
SG Japan

Answered
2015-08-04
jed*******
User

Hi,

If I order from you now, roughly when can i collect the stocks?

User

Hi,

Which flavour(s) are you interested to get? Currently we have the Classic 3 in 1 and Hazelnut flavours available now. If you have chosen other flavours, delivery will takes about 3-5 waiting days.

Regards,
SG Japan

Answered
2015-07-24
xia*******
User

what is the expire date?

User

Hi,

I have checked the warehouse that this item has ran out of stock. If you would like to get it, it will be total new stocks from supplier.

Regards,
SG Japan

User

Hi seller i had purchase quite a few times from your side can i know when those items are ready for self-collect including this old town coffee under order number: 149678593

User

Hi,

Your orders are not ready yet. We will get back to you again.

Regards,
SG Japan

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Policy & Notice
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