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FlyDigital House
FlyDigital House SG Join Fellow
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POWER MINISHOP RATE 80%
51.28

Xiaomi2019 Latest!Xiaomi Mi Band 4 Fitness Tracker|Heart Rate|OLED Color Display Touchpad|Waterproof

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Customer who recommended this item
269
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Exchange/Return Policies Seller May 18, 2016
How do I file for exchange/replacement/refund? Seller May 18, 2016
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Manufacturer/
Place of origin
xiaomi Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (110)

Customer Review (281)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 22, 2019 rdc*** (SG SG)
Highly Recommend Oct 31, 2018 lwh*** (SG SG)
Recommend Oct 26, 2018 wan*** (SG SG)
Highly Recommend Oct 16, 2018 man*** (SG SG)
Recommend Oct 11, 2018 wbt*** (SG SG)
Highly Recommend Sep 24, 2018 jak*** (SG SG)
Highly Recommend Sep 24, 2018 she*** (SG SG)
Highly Recommend Sep 24, 2018 chi*** (SG SG)
Highly Recommend Sep 22, 2018 boy*** (SG SG)
Recommend Sep 21, 2018 gps*** (SG SG)

Item Q&A(66)

Status
Question & Answer
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be within 7 Days from Delivered/Collection Date

    * FlyDigital House reserve the rights to reject any exchange or refund for opened or used product.
    FlyDigital House
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *FlyDigital House reserve the rights to reject any exchange or refund for opened or used product.
    FlyDigital House
  • FAQ

    Is Singpost normal mail safe?

    It is not recommended to opt for Singpost normal mail as every month we have genuine cases of lost parcels via normal mail. We STRONGLY RECOMMEND AND ENCOURAGE all our customers to select registered shipping option (eg. Qxpress, Smartpac or Singpost Registered Mail) to ensure safe and timely delivery of your orders. Normal Mail may be an affordable shipping option, however you will be exposed to the risk of damaged/lost orders. Normal Mail DOES NOT have any tracking number, thus Singpost will not be responsible and will not be able to track your orders. Just for sharing. below is the news about the postman being caught for throwing parcels into rubbish bin. https://www.8world.com/news/singapore/article/singpost-throw-away-mail-394991
    FlyDigital House
  • FAQ

    Why I have not received my normal mail parcel after 7 working days?

    Normally Singpost normal mail will take 3-7 working days to reach (excluding Saturday, Sunday and holidays) if no delay at Singpost side. However, we got a small portion of customers who received their parcel after 2-3 weeks due to the delay at Singpost. Thus, pls kindly wait further and you should receive it soon. Appreciate your patience and understanding that it is beyond our control on the Singpost delivery time. Just for sharing, below is the news about the Singpost being fined by IMDA for failing to meet the service standards on the delivery time. https://sg.news.yahoo.com/yahoo-poll-bad-experience-singpost-230018616.html
    FlyDigital House
  • Answered
    Question
    rjc******* 2019-07-15
    Answer
    Hi, it's China version, it's support english language.
    FlyDigital House 2019-07-18
  • Answered
    Question
    lor******* 2019-06-15
    Answer
    Hi, your order will be ship out on Monday.
    FlyDigital House 2019-06-15
    Question
    Confirm today shipped out?
    Answer
    Dear buyer, We have packed your parcel once you place order, Qxpress courier comes collect the parcel every weekday afteroon, and they don't working on weekend. Hope you understand.
    Question
    OK so mine today afternoon will be collected by courier
    Answer
    Sorry, your order has cancelled yesterday, so your parcel didn't shipped out.
  • Answered
    Question
    jen******* 2019-06-14
    Question
    I guess if you're answering it's because English is not supported. You don't even have the decency to answer...
    Answer
    Sorry for the late reply, we were confirming the information with supprier. The mi band 4 needs to update the firmware when collected to the phone, it support English with updatest firmware.
    FlyDigital House 2019-06-15
  • Answered
    Question
    jhe******* 2019-06-13
    Answer
    Sorry, Samsung Health App only support Samsung smart band, you may download Mi fit app to use Mi Banf 4
    FlyDigital House 2019-06-14
  • Answered
    Question
    hsh******* 2018-10-07
    Question
    Hi Seller, no response?
    Answer
    .
    FlyDigital House 2018-11-05
  • Answered
    Question
    ang******* 2018-10-05
    Answer
    hi the mi band 3 is in ready stock.
    FlyDigital House 2018-11-05
  • Answered
    Question
    fin******* 2018-10-04
    Answer
    .
    FlyDigital House 2018-11-05
  • Answered
    Question
    gan******* 2018-10-03
    Answer
    not NFC version
    FlyDigital House 2018-11-05
Ask Question
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Policy & Notice
How to Return/Exchange