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Passion Living
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POWER MINISHOP RATE 90%
★100% Authentic! FREE GIFT!★New 10000mAh SG Shop Assurance! Xiaomi 10400mAh Powerbank Portable
31 items sold
13.9

Xiaomi Accessories★100% Authentic! FREE GIFT!★New 10000mAh SG Shop Assurance! Xiaomi 10400mAh Powerbank Portable


Customer who recommended this item
8657
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 21, 2016
more
Manufacturer/
Place of origin
xiaomi / PassionGadgets Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description 20 Digit Verify Code! 100% Original! Shop Assurance Juice Pack Samsung BlackBerry Android PHONE iPad iPhone 3gs 4 5 Note 2 S2 S3 S4 6000 mAh
BOOKMARK 1 2 3 4 5 6 7

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Customer Review (8,904)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 22, 2019 min*** (SG SG)
Highly Recommend Apr 19, 2019 way*** (SG SG)
Highly Recommend Apr 15, 2019 unw*** (SG SG)
Highly Recommend Apr 14, 2019 vqm*** (SG SG)
Highly Recommend Apr 14, 2019 kpo*** (SG SG)
Highly Recommend Apr 03, 2019 csp*** (SG SG)
Highly Recommend Mar 31, 2019 jja*** (SG SG)
Highly Recommend Mar 23, 2019 tay*** (SG SG)
Highly Recommend Mar 13, 2019 est*** (SG SG)
Highly Recommend Mar 11, 2019 JUN*** (SG SG)

Item Q&A(468)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end

    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Original packaging have to be kept for warranty
    >Shipping fee will be incurred from seller end

    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    >Provide picture of the item to seller end
    >Shipping fee will be incurred from buyer's end
    Passion Living
  • FAQ

    [Q]: How to track Qxpress delivery? / [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

    [Q]: How to track Qxpress delivery?

    [A]: My Qoo10 -> under "Shipping Information", -> row "Delivery Company", click "Tracking"


    [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

    [A]: Please email: SUBJECT: quote your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; CC: delivery@qoo10.sg, qoo10@passiongadgets.com

    Passion Living
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    We will assess the claim issue with the provided picture and inform on the progress.

    Passion Living
  • FAQ

    Do I need to print out the E Ticket for collection?

    We strongly recommend customer to print out the E-Ticket to easy facilitate self collection. If you are not able to print, please save the screen shot with Barcode and order number. Thank you!
    Passion Living
  • FAQ

    Warranty Claim?

    Dear Customer, We value our customers to provide them the best service, quality products and great price. If any product purchased is not able to perform or function as per requirement and has malfunctioning issues and if it is under warranty, you are entitled to claim warranty. Customers are REQUIRED to keep the original whole packaging and visit our service centre for technician to diagnose before exchange or replacement.
    Passion Living
  • Answered
    Question
    chr******* 2019-02-17
    Answer
    Dear customer, what do you mean by Model number?
    Cheers,
    Rachel
    Passion Living 2019-02-17
  • Answered
    Question
    chr******* 2019-02-16
    Answer
    Dear customer,
    What do you mean?
    Cheers,
    Rachel
    Passion Living 2019-02-17
  • Answered
    Question
    lk4******* 2019-01-02
    Answer
    Private Enquiry
    Passion Living 2019-01-02
  • Answered
    Question
    gge******* 2018-12-23
    Answer
    Dear customer,
    yes we are open on Christmas Eve from 10am 2pm (half day).

    Thank You!

    Cheers,
    Eliza
    Passion Living 2018-12-23
    Question
    do i need to make any appointment before coming over tomorrow ?
    Answer
    Dear customer,
    we go by queue number system. once you arrive, you will just need to take a queue number and we will serve you according.

    thank you!

    cheers,
    eliza
  • Answered
    Question
    dar******* 2018-12-20
    Answer
    Dear customer,

    can collect when you recieve the e-voucher ticket.

    cheers
    helmi
    Passion Living 2018-12-20
  • Answered
    Question
    sol******* 2018-12-02
    Answer
    Dear Customer,

    You opted for store pickup. Do make time down to collect your items.

    We are located at 1 Irving Place,
    The Commerze @ Irving,
    #01-16 S369546.
    (1 min walk from Tai Seng MRT ).

    Operation hours
    Mon - Fri: 10.30am - 7pm
    Sat - Sun: 10.30am - 6pm
    (Public Holidays Closed)

    Cheers,
    Nurul Ain
    Passion Living 2018-12-03
  • Answered
    Question
    ifa******* 2018-08-26
    Answer
    Dear Customer,

    The usb provided is micro usb that can be used to charge the power bank. The cable cant charge iphone.

    Cheers,
    Peishi
    Passion Living 2018-08-26
  • Answered
    Question
    kua******* 2018-08-07
    Answer
    Hi,

    Nope it doesn't comes with free silicone case.

    Cheers,
    JasT
    Passion Living 2018-08-07
Ask Question
Address
LEONG HUAT BUILDING 6 HARPER ROAD #05-08
Available during
Mon - Fri: 10am - 6.30pm Sat - Sun: 10am - 6pm Closed on Public Holiday

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Policy & Notice
How to Return/Exchange