X

36.60

Xiaomi lofans Electric Glass Cleaning Window Kitchen Desktop Cleaner Wireless handheld Strong suctio


Customer who recommended this item
54
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Notice:Very important video Seller Feb 18, 2017
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (16)

Customer Review (48)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 21, 2019 kei*** (SG SG)
Highly Recommend Aug 08, 2019 ltd*** (SG SG)
Highly Recommend Aug 06, 2019 eve*** (SG SG)
Highly Recommend Aug 06, 2019 edm*** (SG SG)
Recommend Aug 05, 2019 jer*** (SG SG)
Highly Recommend Aug 03, 2019 mai*** (SG SG)
Highly Recommend Aug 01, 2019 ris*** (SG SG)
Highly Recommend Jul 30, 2019 deh*** (SG SG)
Recommend Jul 29, 2019 car*** (SG SG)
Not Recommend Jul 29, 2019 gav*** (SG SG)

Item Q&A(14)

Status
Question & Answer
  • Notice

    Notice:Very important video

    When you receive the package (especially valuables), please be sure to take a video when you open the box!!!
    and, please Keep everything you receive, including packaging, easy to handle aftermarket.
    sinoteck
  • Answered
    Question
    jam******* 2019-08-08
    Answer
    Dear friend,
    Please check the water tank for any water, if any, will affect normal use.
    And please charging a fe hours until the light turn to long red, use have a try.
    If still have problem please send back we have a check for you.
    And we received after check will refund you the shipping fee.
    Best wishes
    sinoteck 2019-08-09
    Question
    Don’t be a moron. All these had done and before writing to you. Please send someone to collect your item.
    Answer
    Dear friend,
    Please apply exchange for that, we will help you solve it.
    Best regards
    Question
    Listen. It is already applied. Please don’t waste time by answering one question daily or once a week!!
    Question
    See attached. I hope you are not blind
    Answer
    Dear friend,
    Has change the case status.
    Please check.
    Best wishes
    Question
    Please arrange a date for collection of your product with dates and time. Qoo10 emailed that someone supposed to come on 10th August but no one came and bothered to call.
    Question
    Provide your address also
    Answer
    Dear friend,
    The address is
    Zhongkenuo Trading Co.,Limited
    Room 202,2nd Floor in Building 17,
    Longbi Industrial Park,
    Bantian street of Longgang district in Shenzhen city.
    Tel: 086 755 23994713
    Postal Code: 518129
    Receiver: Chaolin Zhou
    When you ship it please leave a note about the reason and order number.
    Many thanks.
    Best wishes
  • Answered
    Question
    jes******* 2019-08-01
    Answer
    Dear friend,
    Sorry to hear that.
    Please check if the installation is correct
    And provide the order number to record a video, our technicians have a check for you.
    Best wishes
    sinoteck 2019-08-02
  • Answered
    Question
    jam******* 2019-07-30
    Question
    ???? I bought your item already just that the manual is in Chinese and I don’t understand. Seems like not working well. Not worth the value of the product
    Answer
    Dear friend,
    Sorry to hear that.
    May i know your order number?
    We have a check for you.
    Best wishes
    sinoteck 2019-07-31
    Question
    300171289. Your product is defective. I already make exchange. Please see other emails sent. The item should be tested before sending to Singapore. Imagine we have to send back at our own cost to China which is not cheap. Never will I trust Xiaomi product. They are innovative but inferior quality and yet selling high price. Underestimated them. I tried many attempts to start but failed even after significant time charged
    Question
    300171289. Your product is defective. I already make exchange. Please see other emails sent. The item should be tested before sending to Singapore. Imagine we have to send back at our own cost to China which is not cheap. Never will I trust Xiaomi product. They are innovative but inferior quality and yet selling high price. Underestimated them. I tried many attempts to start but failed even after significant time charged
    Answer
    Dear friend,
    Please check if the position of the lower brush head is installed. If the installation is not in place, it will affect the use.
    If no use problem still can not use have send back we have a check for you.
    Best wishes
    Question
    I had checked and it’s attached properly. It’s absurd to send BACK TO. CHINA AT MY COST. Your item it’s not cheap already. What a scamming sale
    Answer
    Dear friend,
    If the item have problem have to send back we have a check for you.
    Best wishes
    Question
    Who is paying for the sending back cost?
    Answer
    Dear friend,
    If you choose warranty and receive it within 24 hours contact with us we will paid shipping fee.
    Best wishes
    Question
    I did not purchase any warranty but had reported within 24 hours. Whom shall I contact to collect the item ?
    Question
    You are dragging the case too Long. Can you arrange someone to collect the defective item? What a bad service
    Answer
    Dear friend,
    Please check the water tank for any water, if any, will affect normal use.
    And please charging a fe hours until the light turn to long red, use have a try.
    If still have problem please send back we have a check for you.
    And we received after check will refund you the shipping fee.
    Best wishes
  • Processing
    Question
    lia******* 2019-07-28
    Answer
    Dear friend, Sorry to hear that. May i know your order number? We have a check for you. And when have this problem? Best wishes
    sinoteck 2019-07-29
    Question
    Cart no. 128076799 I got the item a few day ago and this is the first time I am using.
    Answer
    Dear friend, Thanks we have a check for you.
  • Answered
    Question
    chi******* 2019-07-24
    Answer
    Private Enquiry
    sinoteck 2019-07-24
  • Answered
    Question
    est******* 2019-07-23
    Answer
    Dear friend,
    Has send to you, please check it later.
    Hope can help you.
    Best wishes
    sinoteck 2019-07-24
  • Answered
    Question
    chi******* 2019-07-22
    Answer
    Dear friend,
    Please tell us your email we send manual to you.
    Best wishes
    sinoteck 2019-07-22
    Question
    I can't send my email over here. Pls send to me over Qoo10 platform. Tx
    Answer
    Dear friend,
    Qpost just can send 1pcs photo.
    Or you can take a picture send to us.
    Best wishes
  • Answered
    Question
    Bel******* 2019-07-20
    Answer
    Dear friend,
    Sorry to hear that.
    Would you mind tell us your order number?
    We have a check for u.
    Best wishes
    sinoteck 2019-07-22
    Question
    Cart No : 128085580
    Question
    So when can I get it exchange?
    Question
    I have requested for a returned/exchange. Kindly acknowledge.
    Answer
    Dear friend,
    Sorry not reply you in time.
    Suggest do not send information too often. We respond to questions based on time. Sending too often will be overwritten by new messages.
    We are checking with supplier for you now.
    Please wait a few times.
    Best wishes
    Question
    As mentioned I have applied for exchange/refund. Collection by q express is tomorrow. Let me know if I shld cancel first or proceed with the collection of the item for tomorrow.
    Question
    How long do I have to wait? If you cannot fulfill this exchange, kindly refund me and will have the spoilt item sent back to you.
    Answer
    Dear friend,
    Please send the item back we have a check for you.
    Best wishes
    Question
    Requested for return. Kindly acknowledge. Thx
    Answer
    Dear friend,
    Please send to
    Zhongkenuo Trading Co.,Limited
    Room 202,2nd Floor in Building 17,
    Longbi Industrial Park,
    Bantian street of Longgang district in Shenzhen city.
    Tel: 086 755 23994713
    Postal Code: 518129
    Receiver: Chaolin Zhou
    When you ship it please leave a note about the reason and order number, when we receive it will check and resend to you.
    Many thanks.
    Best wishes
    Question
    As mentioned, I have requested qxpress to return you the pkg, can you acknowledge so that I can print out the return label.
    Question
    You need to approve so that I can send back.
    Question
    How long do I have to wait for you to approve so that I can return the spoilt item?
    Answer
    Dear friend,
    You can send back directly.
    Please ship to
    Zhongkenuo Trading Co.,Limited
    Room 202,2nd Floor in Building 17,
    Longbi Industrial Park,
    Bantian street of Longgang district in Shenzhen city.
    Tel: 086 755 23994713
    Postal Code: 518129
    Receiver: Chaolin Zhou
    When you ship it please leave a note about the reason and order number, when we receive it will check and resend to you.
    Best wishes
    Question
    I am using qxpress to send back, can you read my message above properly and approve the return so that I can send back.
    Question
    Read how to approve my return first so that I can print out the return label. Kindly contact customer support if you do not know how to.
    Answer
    Dear friend,
    Has change status, please check.
    Best wishes
    Question
    Still not able to print label. Did you do it correctly?
    Answer
    Dear friend,
    We have a check for you. Will update asap.
    Best wishes
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