NEWSTAR Electronic
NEWSTAR Electronic Join Fellow
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POWER MINISHOP RATE 90%
Xiaomi Poco F1 * Snapdragon 845 Octa-core *ORIGINAL BUILT-IN GLOBAL ROM* Dual Camera * Face Unlock
352.3

Xiaomi MobileXiaomi Poco F1 * Snapdragon 845 Octa-core *ORIGINAL BUILT-IN GLOBAL ROM* Dual Camera * Face Unlock

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Customer who recommended this item
46
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 90%/100%
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Notice

Subject Register Date
FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!! Seller Jan 01, 2017
For Store Pick Up Seller Oct 29, 2016
How do I file for exchange/replacement/refund? Seller May 05, 2016
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (14)

Customer Review (33)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 09, 2018 sno***
Highly Recommend Oct 21, 2018 ric***
Highly Recommend Oct 21, 2018 qaz***
Highly Recommend Oct 20, 2018 muh***
Recommend Oct 07, 2018 MJM***
Highly Recommend Oct 06, 2018 lim***
Highly Recommend Oct 06, 2018 chu***
Highly Recommend Oct 04, 2018 chi***
Highly Recommend Oct 04, 2018 lch***
Highly Recommend Oct 03, 2018 chu***

Item Q&A(64)

Status
Question & Answer
  • Notice

    FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!!

    Follow us for more promotions!

    Instagram: newstar_electronics
    Facebook: Newstarelectronics
    https://www.facebook.com/newstarsingapore/
    NEWSTAR Electronic
  • Notice

    For Store Pick Up

    For Store Pick Up:

    1) Only customers with e-tickets that has been issued can come down to collect.
    2) Call shop to check on stock availability first before coming down.
    3) Customer without etickets will be rejected
    NEWSTAR Electronic
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be 7 Days or less from Delivered/Collection Date

    * Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Regarding FREE Google Play Store installation

    Do note that by default,electronic products imported from China DO NOT come with Google Play Store installed as Google is no longer in service within mainland China.

    However, to provide you with the best services, our store will be offering FREE Google Play Store installation for all mobile sets sold under us.

    We aim to sell our products at the most affordable price with excellent service.

    Thank you for your support and patience with us.
    Newstar Electronic
    NEWSTAR Electronic
  • Notice

    Q&A: Why is the packaging seal opened for certain products?

    Dear customer of Newstar Electronics,

    Some of our products are imported from countries such as China which does not make use of Google Play Store.

    In order to provide free Google Play Store installation to products sold in Singapore, our technicians need to open up the packaging to perform the free installation procedure.

    On the other hand, please be rest assured that all products sold are brand new.

    Thank you,
    New Star Electronics
    NEWSTAR Electronic
  • Answered
    Question
    ian******* 2018-10-23
    Answer
    Hi,we have 128GB black color only,thank you!
    NEWSTAR Electronic 2018-10-25
  • Answered
    Question
    sea******* 2018-10-20
    Answer
    Hi,sorry we can not sure,we only have 128GB now,thank you!
    NEWSTAR Electronic 2018-10-21
  • Answered
    Question
    qaz******* 2018-10-16
    Answer
    Hi,we only have 128GB black color now,thank you!
    NEWSTAR Electronic 2018-10-17
  • Answered
    Question
    roy******* 2018-10-15
    Answer
    Hi,the stock will arrived by tmr,you can contact us to comfirm before you come to collection,thank you!
    NEWSTAR Electronic 2018-10-15
  • Answered
    Question
    fra******* 2018-10-12
    Answer
    Hi,this item out of stock,you can contact us to confirm the situation on next Tuesday,thank you!
    NEWSTAR Electronic 2018-10-13
  • Answered
    Question
    len******* 2018-10-08
    Answer
    Hi,we don't know about other store.The stock of our store is export,so one month warranty for our store,thank you!
    NEWSTAR Electronic 2018-10-08
  • Answered
    Question
    dan******* 2018-10-05
    Answer
    Hi,the 64GB is out of stock,but 128GB ready stock,thank you!
    NEWSTAR Electronic 2018-10-05
    Question
    But how come still can add in cart
    Answer
    Hi,we can not sure,we need to ask our supplier after Chinese national holiday,thank you!
  • Answered
    Question
    mai******* 2018-10-02
    Answer
    Hi,currently we can not book the blue color for a few weeks,but the black color ready stock,thank you!
    NEWSTAR Electronic 2018-10-02
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Address
JUNJIE INDUSTRIAL BUILDING 153 KAMPONG AMPAT #04-02
Available during
Monday-Saturday : 11:00am ~ 6:30pm

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