NEWSTAR Electronic
NEWSTAR Electronic SG Join Fellow
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POWER MINISHOP RATE 90%
Xiaomi Series Phone/Xiaomi 6X/MI 8SE/MI 9/MI 9SE/MAX-2/MAX-3/PAD 4/PAD 4PLUS
44 items sold
103.31

Xiaomi MobileXiaomi Series Phone/Xiaomi 6X/MI 8SE/MI 9/MI 9SE/MAX-2/MAX-3/PAD 4/PAD 4PLUS

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Customer who recommended this item
1268
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!! Seller Jan 01, 2017
For Store Pick Up Seller Oct 29, 2016
How do I file for exchange/replacement/refund? Seller May 05, 2016
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (519)

Customer Review (1,262)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 20, 2019 ray*** (SG SG)
Highly Recommend Sep 11, 2019 POO*** (SG SG)
Highly Recommend Sep 07, 2019 Mkh*** (SG SG)
Highly Recommend Sep 05, 2019 kni*** (SG SG)
Highly Recommend Sep 04, 2019 hea*** (SG SG)
Highly Recommend Sep 03, 2019 Cle*** (SG SG)
Highly Recommend Sep 01, 2019 POO*** (SG SG)
Netural Aug 27, 2019 Mrs*** (SG SG)
Highly Recommend Aug 27, 2019 par*** (SG SG)
Highly Recommend Aug 26, 2019 ali*** (SG SG)

Item Q&A(568)

Status
Question & Answer
  • Notice

    FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!!

    Follow us for more promotions!

    Instagram: newstar_electronics
    Facebook: Newstarelectronics
    https://www.facebook.com/newstarsingapore/
    NEWSTAR Electronic
  • Notice

    For Store Pick Up

    For Store Pick Up:

    1) Only customers with e-tickets that has been issued can come down to collect.
    2) Call shop to check on stock availability first before coming down.
    3) Customer without etickets will be rejected
    NEWSTAR Electronic
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be 7 Days or less from Delivered/Collection Date

    * Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Regarding FREE Google Play Store installation

    Do note that by default,electronic products imported from China DO NOT come with Google Play Store installed as Google is no longer in service within mainland China.

    However, to provide you with the best services, our store will be offering FREE Google Play Store installation for all mobile sets sold under us.

    We aim to sell our products at the most affordable price with excellent service.

    Thank you for your support and patience with us.
    Newstar Electronic
    NEWSTAR Electronic
  • Notice

    Q&A: Why is the packaging seal opened for certain products?

    Dear customer of Newstar Electronics,

    Some of our products are imported from countries such as China which does not make use of Google Play Store.

    In order to provide free Google Play Store installation to products sold in Singapore, our technicians need to open up the packaging to perform the free installation procedure.

    On the other hand, please be rest assured that all products sold are brand new.

    Thank you,
    New Star Electronics
    NEWSTAR Electronic
  • Answered
    Question
    mar******* 2019-09-20
    Answer
    Hi, it's China rom,we just installed the google playstore,if you can not download you can use apk package to try,thank you!
    NEWSTAR Electronic 2019-09-20
  • Answered
    Question
    cry******* 2019-09-05
    Answer
    Hi,our position is Junjie industrial building,153 kampong ampat#04-02,368326,Monday to Saturday,Operating hours : 11a.m. - 6p.m. And mi pad 4 is China rom.Thank you!
    NEWSTAR Electronic 2019-09-05
    Question
    Is the 195 sgd promo still avail?
    Answer
    HI, the promo is provided by Qoo10,you can contact them for help,thank you!
    Question
    I have contacted them but they said the price 287.52 was agreed between qoo10 and your shop
    Question
    Will the price go back to 199?
    Question
    I have contacted them but they said the price 287.52 was agreed between qoo10 and your shop
    Answer
    Hi, sorry we can not sure,you can focus on our listing,thank you!
    Question
    So the mi pad 4 3gb 32 gb is sealed and is China rom?
    Question
    Now have stocks right?
    Answer
    Hi, yes it;s China rom,sealed set without google playstore,thank you!
    Question
    Hi u told me its sealed set right?
    Question
    When I received it isn't sealed tho
    Question
    Seems like u guys opened it before
    Answer
    Hi, have you leave memo for sealed set?Or we'll open the box to install the google playstore,thank you!
  • Answered
    Question
    Cle******* 2019-09-02
    Answer
    Private Enquiry
    NEWSTAR Electronic 2019-09-02
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ema******* 2019-08-30
    Answer
    Hi, mi pad 4 is 8 inch,mi pad 4 plus is 10 inch,thank you!
    NEWSTAR Electronic 2019-08-30
    Question
    Yes I know MiPad 4 Plus is 10 inch.
    When I select MiPad 4 Plus, it didnt indicate its LTE.

    So is it LTE?
    Answer
    Hi, yes mi pad 4 plus have LTE version only,thank you!
  • Answered
    Question
    wee******* 2019-08-28
    Answer
    Hi, we've opened the box and flash to global rom,thank you!
    NEWSTAR Electronic 2019-08-29
    Question
    Hi the box still flash max 2 not max 2 global rom
    Answer
    Hi, yes we've flash to the global rom,thank you!
  • Answered
    Question
    wee******* 2019-08-24
    Answer
    Hi, yes it's global rom,thank you!
    NEWSTAR Electronic 2019-08-24
  • Answered
    Question
    sau******* 2019-08-21
    Answer
    Hi, 3 months warranty for our shop,maybe you can go to local repair shop to fix,thank you!
    NEWSTAR Electronic 2019-08-22
  • Answered
    Question
    lol******* 2019-08-19
    Question
    Wifi version*
    Answer
    Yes, ready stock. It's China Rom.
    NEWSTAR Electronic 2019-08-20
Ask Question
Address
JUNJIE INDUSTRIAL BUILDING 153 KAMPONG AMPAT #04-02
Available during
Monday-Saturday : 11:00am ~ 6pm

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Policy & Notice
How to Return/Exchange