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Xiaomi★ Lowest Price ★ Free Shipping ★ Xiaomi Mi Robot Vacuum Cleaner ★ No option price ★

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Customer who recommended this item
34 (Based on 35 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2017-12-14
Two logistics company options Seller 2017-12-09
Manufacturer/
Place of origin
china Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (13)

Customer Photo Review board

Highly Recommend Highly recommended xiaomi irobot

Item received in good condition. Delivery was fast and completed within 4 days. Bot works well. Happy with my purchase! Highly recommended

color:white | Side Brush:no | Main Brush:no | HEPA Filters:no | Main Brush Cover:no | Virtual wall:no | warranty:7days warranty | adapter for SG:YES(+S$2.50)

+ Add this option
Sep 25, 2017
lov*******

Recommend Good........

Fast delivery. Item is working. Will try to use it to clean my new hse asap.

color:white | Side Brush:2 set(+S$16.90) | Main Brush:2 set(+S$19.90) | Main Brush Cover:no | Virtual wall:no | warranty:7days warranty | HEPA Filters:2 set(+S$19.90) | adapter for SG:YES(+S$2.50)

+ Add this option
Jul 03, 2017 1
blu*******

Highly Recommend Xiaomi Mi Robot Vacuum

Just received the item , well packed,fast delivery and good service. Haven't tried it yet. Thanks seller!

color:white | Side Brush:no | Main Brush:no | HEPA Filters:no | Main Brush Cover:no | Virtual wall:1 set(+S$13.90) | warranty:7days warranty | adapter for SG:NO

+ Add this option
May 29, 2017 1
kar*******

Highly Recommend Awesome

Shipping was fast from China. Item works great just that software is buggy thou

color:white | Side Brush:no | Main Brush:no | HEPA Filters:no | Main Brush Cover:no | Virtual wall:no | warranty:7days warranty | adapter for SG:NO

+ Add this option
May 20, 2017 2
sgl*******
May 20, 2017 1
alw*******

Customer Review (35)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 01, 2017 tzu*******
Highly Recommend Sep 25, 2017 lov*******
Recommend Jul 03, 2017 blu*******
Highly Recommend Jul 01, 2017 alf*******
Recommend Jun 03, 2017 al.*******
Highly Recommend May 29, 2017 kar*******
Highly Recommend May 28, 2017 yon*******
Highly Recommend May 24, 2017 sha*******
Highly Recommend May 20, 2017 sgl*******
Highly Recommend May 20, 2017 alw*******

Item Q&A(26)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
Any return or exchange of items request must be made within 7 days upon receiving of the item.

1. Any shortage of item or wrong item received
Provide picture of the item contents within the parcel package.
Provide picture of the parcel package with the delivery information.

2. Defective item issue
Provide picture of the defective area of the received item.
Provide video of the non-functioning of the product. (For electronic products)

Notice
Seller

Dear customer:
Tustech provide two logistics company options for your own choice.
1>>>>> Dex-i the delivery will take 5-10days normally .
2>>>>>Qxpress the delivery will take 4-8 days normally. relatively more steady.
pls note : it is estimated delivery date at ordinary time ,we dont guarantee the delivery time!!
pls note :the delivery will take more time during BIG SALE than normal
Logistics issue is a vital important link in the cross boarder shopping, Trustech will try its best to offer you a good shopping experience.
Thank you very much for your kindly support!

Answered
2017-12-12
jef*******
User

Dear Sir / Ms,

My mi vacuum cannot be charged out of a sudden? The docking station keep pushing is out.

Please help, bought on 14 Mar 2017 received 15 Mar 2017, order number : 209455362

Any service center can i bring the vacuum in for repair in Singapore.

best regards,
jeff chua

machine only 6 months plus, please help

User

Process for warranty
1. Please send a Qpost inquiry with the affected order number together with photo evidence or video evidence.
>>> Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
Exchange/Return Policies
ideo evidence>>
Please send a Email inquiry with the affected order number together with video evidence to qinkaihit@126.com

Answered
2017-09-23
Koh*******
User

i bought the product in april After usage for 5 months , the battery is dead. how do i replace the battery

User

dear customer :
1. Please send a Qpost inquiry with the affected order number together with photo evidence.
a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.

Answered
2017-09-21
mon*******
User

Hi, why did my robot vacuum having a "dong dong "sound when it works halfway? Do you have any idea?

User

Exchange/Return Policies

Process for exchanging

1. Please send a Qpost inquiry with the affected order number together with photo evidence.
a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.

Answered
2017-09-04
Che*******
User

Hi. Do we have to also place order for the accessories? Or are those extras? Does the main set already comes with it?

User

dont need have to also place order for the accessories.
main set already comes with it

Answered
2017-08-09
mar*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-09
mar*******
User

Do I need to pay GST? Shipped from China or from Singapore?

User

dear customer:
you dont need pay GST;it will shipped from china.The delivery may takes 3-5days.
regards

User

Do you use Qexpress or ?

User

we will use DEX-I express

Answered
2017-05-07
sya*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-04-21
yhk*******
User

Any warranty?

User

we provide fee shipment warranty (china xiaomi official warranty).but it is ony for hardware. 7 days warranty is free.

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