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Xiaomi[READY STOCK] Xiaomi Electric Kettle | Smart Thermostatic Kettle | Viomi UV Filter Kettle | L1


Customer who recommended this item
67
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy (2) Seller Aug 18, 2017
Return & Exchange Policy (1) Seller Aug 18, 2017
Store Pick Up Information Seller Aug 18, 2017
Manufacturer/
Place of origin
xiaomi / China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Xiaomi Electric Kettle | Smart Thermostatic Kettle | Viomi UV Filter Kettle | L1
BOOKMARK 1 2 3 4 5 6 7

Photo Review (24)

Show My List

Customer Review (58)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 09, 2019 Rud*** (SG SG)
Recommend Mar 06, 2019 kai*** (SG SG)
Highly Recommend Feb 25, 2019 lau*** (SG SG)
Highly Recommend Jan 25, 2019 ber*** (SG SG)
Highly Recommend Jan 14, 2019 kel*** (SG SG)
Highly Recommend Jan 13, 2019 ang*** (SG SG)
Highly Recommend Jan 12, 2019 cra*** (SG SG)
Recommend Jan 09, 2019 kei*** (SG SG)
Highly Recommend Jan 02, 2019 ngp*** (SG SG)
Highly Recommend Dec 14, 2018 vin*** (SG SG)

Item Q&A(14)

Status
Question & Answer
  • Notice

    Return & Exchange Policy (2)

    3. Any change of mind from buyer's end
    Would like to change to other available products or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    Provide picture of the item to seller end.
    *If it's an electronic item, original seal should not be broken if any and item should not be activated.
    ** Once activated no refund is allowed anymore

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    We will assess the claim issue with the provided picture and inform on the progress.
    131Express
  • Notice

    Return & Exchange Policy (1)

    Submission of claims
    Any return or exchange of items request must be made within 7 days upon receiving of the item.

    1. Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package.
    Provide picture of the parcel package with the delivery information.

    2. Defective item issue
    Provide picture of the defective area of the received item.
    Provide video of the non-functioning of the product. (For electronic products)
    Bring the product back for routine checking, we will inform customer to come down and collect checking is completed
    131Express
  • Notice

    Store Pick Up Information

    Dear Valued Buyers,

    For self collection, kindly wait for our self collection message before coming up to our office. Do remember to bring along your printed pick up voucher for self collection.

    Address:
    16 Arumugam Road
    #07-07 LTC Building D
    S(409961)

    Operating hours:
    Monday - Saturday
    10am - 7pm
    * We do not operate during public holidays and weekends

    Thank you.
    131Express
  • Answered
    Question
    ele******* 2019-02-01
    Answer
    Dear Customer,
    We checked your order status. Your order collected on 2 Feb 2019 already. Thank you for your support 131Express.
    131Express 2019-02-06
  • Answered
    Question
    der******* 2019-01-24
    Answer
    Dear Customer,
    Since the product is directly from Xiaomi China, it will be having china plug.
    Thank you for supporting 131Express.
    131Express 2019-01-24
  • Answered
    Question
    oei******* 2019-01-09
    Answer
    Dear customer,
    First of all, we're sorry for late reply
    Kindly refer to the attachment will be the product description from our official website.
    Default will be cutting off the power once the water is boiled.
    Thank you for supporting 131Express.
    131Express 2019-01-10
  • Answered
    Question
    ljx******* 2018-12-29
    Answer
    Dear Customer,
    We have stocks. Thank you for your support 131Express.
    131Express 2018-12-30
  • Answered
    Question
    sih******* 2018-12-10
    Answer
    Dear customer,
    Please Kindly drop the photo to 88 131 131. Kindly indicate your order number. We will assist from there.
    Thanks.
    131Express 2018-12-10
    Question
    Hi no reply from the number. Please advise
    Answer
    Dear customer,
    We will need to check on this.
    Thanks.
  • Answered
    Question
    jia******* 2018-11-20
    Answer
    Dear customer,
    Warranty is 1 month manufacturer defect.
    Thanks.
    131Express 2018-11-20
  • Answered
    Question
    dor******* 2018-11-07
    Answer
    Dear customer,
    The temperature kettle is you can control via app. The other 1 is just a normal kettle.
    Thanks.
    131Express 2018-11-07
  • Answered
    Question
    ast******* 2018-10-11
    Answer
    Dear customer,
    Once we received your order we will processed. Once ready we will send you the collection sms.
    Thanks.
    131Express 2018-10-12
Ask Question
Address
16 Arumugam Road #07-07 Building D LTC
Available during
Monday - Saturday : 10am - 7pm Close on Sunday & Public Holiday.

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Policy & Notice
How to Return/Exchange