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[Ready Stock] Xiaomi CooWoo | MiJia | Yeelight I Philips Smart LED Desk Lamp
12 items sold
29.9

Xiaomi[Ready Stock] Xiaomi CooWoo | MiJia | Yeelight I Philips Smart LED Desk Lamp

   

Customer who recommended this item
58
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy (2) Seller Aug 18, 2017
Return & Exchange Policy (1) Seller Aug 18, 2017
Store Pick Up Information Seller Aug 18, 2017
Manufacturer/
Place of origin
xiaomi / China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(88131131 / info@131express.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Xiaomi MiJia | Yeelight I Philips Smart LED Desk Lamp
Feedback Reward 10 Q Point for Deliver Confirmation
For more info https://www.131express.com/search?q=desk+lamp&type=product
BOOKMARK 1 2 3 4 5 6 7

Photo Review (23)

Show My List

Customer Review (39)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 10, 2019 tam*** (SG SG)
Highly Recommend Jan 31, 2019 pei*** (SG SG)
Highly Recommend Jan 29, 2019 tes*** (SG SG)
Highly Recommend Jan 24, 2019 tcg*** (SG SG)
Recommend Dec 26, 2018 Kel*** (SG SG)
Highly Recommend Dec 21, 2018 ngp*** (SG SG)
Highly Recommend Dec 11, 2018 mic*** (SG SG)
Highly Recommend Dec 11, 2018 mik*** (SG SG)
Highly Recommend Dec 11, 2018 mik*** (SG SG)
Highly Recommend Dec 08, 2018 pam*** (SG SG)

Item Q&A(23)

Status
Question & Answer
  • Notice

    Return & Exchange Policy (2)

    3. Any change of mind from buyer's end
    Would like to change to other available products or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    Provide picture of the item to seller end.
    *If it's an electronic item, original seal should not be broken if any and item should not be activated.
    ** Once activated no refund is allowed anymore

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    We will assess the claim issue with the provided picture and inform on the progress.
    131Express
  • Notice

    Return & Exchange Policy (1)

    Submission of claims
    Any return or exchange of items request must be made within 7 days upon receiving of the item.

    1. Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package.
    Provide picture of the parcel package with the delivery information.

    2. Defective item issue
    Provide picture of the defective area of the received item.
    Provide video of the non-functioning of the product. (For electronic products)
    Bring the product back for routine checking, we will inform customer to come down and collect checking is completed
    131Express
  • Notice

    Store Pick Up Information

    Dear Valued Buyers,

    For self collection, kindly wait for our self collection message before coming up to our office. Do remember to bring along your printed pick up voucher for self collection.

    Address:
    16 Arumugam Road
    #07-07 LTC Building D
    S(409961)

    Operating hours:
    Monday - Saturday
    10am - 7pm
    * We do not operate during public holidays and weekends

    Thank you.
    131Express
  • Answered
    Question
    Pat******* 2019-02-15
    Answer
    Dear customer,
    First of all, we would like to apologise for late reply
    lifespan for Mi LED Desk Lamp is around 25k hours.
    Thank you for supporting 131Express.
    131Express 2019-02-18
  • Answered
    Question
    tan******* 2019-01-29
    Answer
    Private Enquiry
    131Express 2019-01-30
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    pei******* 2019-01-15
    Answer
    Dear Customer,
    may i know which philips lamp you're referring to?
    Thank you for supporting 131Express.
    131Express 2019-01-17
    Question
    The philips bedside lamp (ble+wifi)
    Answer
    Dear Customer,
    First of all, we're sorry for late reply
    we've the last piece in stock right now.
    it can be used in SG, just need to set region to China Mainland
    Thank you for supporting 131Express.
  • Answered
    Question
    smt******* 2019-01-07
    Answer
    Dear customer,
    we're sorry for late reply.
    May I have your order number please?
    thank you.
    131Express 2019-01-10
    Question
    287452025
    Answer
    Dear Customer,
    We'll contact you using whatsapp soon.
    Thank you for supporting 131Express.
    Question
    Ordered since 4 Jan...no stock?
    Answer
    Dear Customer,
    We have stocks. We are maybe overlook your order. We will process your order on next Monday working days. Thank you for your support 131Express.
    Question
    Till today still shipping requested. How long is it going to take?
    Question
    Its over Monday but still no shipping info. Please follow up asap.
    Answer
    Dear Customer,
    We're sorry for the incident.
    We've contacted you using whatsapp.
    Kindly take a look at your inbox.
    Thank you for supporting 131Express.
  • Answered
    Question
    Kel******* 2018-12-21
    Answer
    Dear customer,
    we're sorry for late reply due to limited manpower.
    We noticed that you've cancelled the order.
    The shipment has reached Singapore but currently pending in the custom.
    We plan to deliver to you by this week.
    Is it ok for you to reorder from us?
    May I request not to cancel the order?
    Thank you for supporting 131Express.
    131Express 2018-12-22
    Question
    My mum can’t wait for the item and I have ordered from another seller as you mentioned need to wait till early Jan. So I have to cancel since another seller has ready stock.
    Answer
    Dear customer,
    we've contact you privately.
    Hope you enjoy the item.
    Thank you for supporting 131Express.
  • Answered
    Question
    tan******* 2018-12-08
    Answer
    Dear customer,
    What we know of is the length is short. As is meant to put beside the bed only.
    Thanks.
    131Express 2018-12-10
    Question
    Thanks for the revert. Any chance if you could measure the length ?
    Answer
    Dear customer,
    As all items are sealed. We are not able to.
    Thanks.
  • Answered
    Question
    oly******* 2018-12-04
    Answer
    Dear customer,
    You can just choose the Huawei adapter. Will need to check with my colleague on this.
    Thanks.
    131Express 2018-12-04
    Question
    Hi,

    Could it be +$2.00 instead of +$20.00?

    I don want any add on.

    Thanks.
    Answer
    Dear customer,
    What I understand is as is Philips so the lamp cost additional $20.
    Thanks.
    Question
    Hi,

    Does it mean that if I choose the adaptor +$9.90 then is not Philips brand?

    Thanks.
    Answer
    Dear customer,
    Refer to the screen shot.
    Thanks.
    Question
    Dear seller,

    Please refer to picture.
    Thank you.
    Question
    Dear Seller,

    My point is, I add on NONE, I need to pay +$20

    I add on adaptor, I only need to pay +$9.90

    Same item, WITHOUT add-on, the price is more expensive than WITH add-on.

    Can you advise?

    Thank you.
    Answer
    Dear customer,
    Will check on this.
    Thanks.
  • Answered
    Question
    mic******* 2018-12-03
    Answer
    Already inquiries replied. Thank you.
    131Express 2018-12-03
Ask Question
Address
16 Arumugam Road #07-07 Building D LTC
Available during
Monday - Saturday : 10am - 7pm Close on Sunday & Public Holiday.

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Policy & Notice
How to Return/Exchange