- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Usable within 30 days from payment date
Cancellation : Within 1days from payment date
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3. Any change of mind from buyer's end Would like to change to other available products or does not want the item anymore.Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.Provide picture of the item to seller end.*If it's an electronic item, original seal should not be broken if any and item should not be activated. ** Once activated no refund is allowed anymoreHow to submit return or exchange from the buyer's end? Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'We will assess the claim issue with the provided picture and inform on the progress.
Submission of claims Any return or exchange of items request must be made within 7 days upon receiving of the item.1. Any shortage of item or wrong item received Provide picture of the item contents within the parcel package.Provide picture of the parcel package with the delivery information.2. Defective item issue Provide picture of the defective area of the received item.Provide video of the non-functioning of the product. (For electronic products)Bring the product back for routine checking, we will inform customer to come down and collect checking is completed
Dear Valued Buyers,For self collection, kindly wait for our self collection message before coming up to our office. Do remember to bring along your printed pick up voucher for self collection.Address:16 Arumugam Road#07-07 LTC Building DS(409961)Operating hours:Monday - Saturday10am - 7pm* We do not operate during public holidays and weekendsThank you.
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Delivered promptly in good condition
Model:SWDK Wireless Electric Mop | Add-On:Terrier Durable Mop(+S$16.80) | For Self-Collect:Kindly wait for our SMS
I’m uploading my review while mopping with this thing, that’s how easy it is. Uncomplicated assembly, put in water and start. Effortless. And the result is good, floor is very clean. Good product, just hope it’s durable.
Model:SWDK Wireless Electric Mop | Add-On:None | Note:Please wait our SMS before Collect.
item was black shrink wrap nicely when received but upon removing, there is a big hole in the box. seller must have shipped knowing this condition. luckily the product was not damaged.
Collected working product after sms received. Fast & service good. Yet to try.
Ordered placed on 25th Feb, item delivered on 16th March. Seller was not proactive to inform that they ran out of stock. Upon checking with them a few days after order was placed, was informed that they need to order new stock from China, but no mention of any estimated ship date. Another few days later, when asked for a estimated ship date, I was told that stock might arrived late March or early April. Luckily it didn’t take that long.more review
Model:SWDK Wireless Electric Mop | Note:Please wait our SMS before Collect.
Model:SWDK Wireless Electric Mop | Add-On:One-time Recycle Mop(+S$3.80) | For Self-Collect:Kindly wait for our SMS
Model:SWDK Wireless Electric Mop | Add-On:Terrier Durable Mop(+S$16.80) | Note:Please wait our SMS before Collect.
There isn’t any posted question about item.