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[Ready Stock] Xiaomi SWDK Wireless Electric Floor Mop
1 items sold
103.2

Xiaomi[Ready Stock] Xiaomi SWDK Wireless Electric Floor Mop


Customer who recommended this item
22
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy (2) Seller Aug 18, 2017
Return & Exchange Policy (1) Seller Aug 18, 2017
Store Pick Up Information Seller Aug 18, 2017
Manufacturer/
Place of origin
xiaomi / Hong Kong Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(88131131 / info@131express.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Xiaomi SWDK Wireless Electric Mop
BOOKMARK 1 2 3 4 5 6 7

Photo Review (5)

Show My List

Customer Review (20)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 08, 2019 Rub*** (SG SG)
Highly Recommend Feb 23, 2019 Jes*** (SG SG)
Recommend Feb 09, 2019 pxl*** (SG SG)
Highly Recommend Jan 18, 2019 yas*** (SG SG)
Highly Recommend Dec 29, 2018 har*** (SG SG)
Highly Recommend Aug 25, 2018 ver*** (SG SG)
Highly Recommend Aug 07, 2018 ber*** (SG SG)
Highly Recommend Aug 02, 2018 jas*** (SG SG)
Highly Recommend Jul 22, 2018 jee*** (SG SG)
Recommend Jun 16, 2018 ile*** (SG SG)

Item Q&A(13)

Status
Question & Answer
  • Notice

    Return & Exchange Policy (2)

    3. Any change of mind from buyer's end
    Would like to change to other available products or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    Provide picture of the item to seller end.
    *If it's an electronic item, original seal should not be broken if any and item should not be activated.
    ** Once activated no refund is allowed anymore

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    We will assess the claim issue with the provided picture and inform on the progress.
    131Express
  • Notice

    Return & Exchange Policy (1)

    Submission of claims
    Any return or exchange of items request must be made within 7 days upon receiving of the item.

    1. Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package.
    Provide picture of the parcel package with the delivery information.

    2. Defective item issue
    Provide picture of the defective area of the received item.
    Provide video of the non-functioning of the product. (For electronic products)
    Bring the product back for routine checking, we will inform customer to come down and collect checking is completed
    131Express
  • Notice

    Store Pick Up Information

    Dear Valued Buyers,

    For self collection, kindly wait for our self collection message before coming up to our office. Do remember to bring along your printed pick up voucher for self collection.

    Address:
    16 Arumugam Road
    #07-07 LTC Building D
    S(409961)

    Operating hours:
    Monday - Saturday
    10am - 7pm
    * We do not operate during public holidays and weekends

    Thank you.
    131Express
  • Answered
    Question
    Jes******* 2019-02-16
    Answer
    Dear customer,
    First of all, we would like to apologise for late reply
    We have send SMS to you for collection.
    Thank you for supporting 131Express.
    131Express 2019-02-18
  • Answered
    Question
    pxl******* 2019-02-06
    Answer
    Dear Customer,
    You must check your click to self collect. As attached file for ref. Thank you for your support 131Express.
    131Express 2019-02-06
  • Answered
    Question
    Pis******* 2019-02-02
    Answer
    Dear Customer,
    This item can change the cloth. We got one-time recycle mop or terrier durable mop. Thank you for your support 131Express.
    131Express 2019-02-06
  • Answered
    Question
    the******* 2019-01-26
    Answer
    Dear customer,
    First of all, we're sorry for late reply
    Do you mean the mop which can be reused?
    We've the item on our online store.
    Thank you for supporting 131Express.

    131Express 2019-01-28
    Question
    Hi, i am referring to mop cloth, conventional type
    Answer
    Dear customer,
    First of all, we would like to apologise for late reply
    Here will be the link
    https://www.131express.com/products/xiaomi-handhelter-elctric-wiper
    hope this will help to solve your query.
    Thank you for supporting 131Express.
  • Answered
    Question
    deb******* 2019-01-09
    Answer
    Dear customer,
    we're sorry for this late reply.
    you're able to add in floor cleaner.
    However, we don't suggest you to perform it as the impurities in the liquid might cause blockage at the water hole.
    Thank you.
    131Express 2019-01-12
  • Answered
    Question
    ben******* 2018-12-31
    Answer
    Private Enquiry
    131Express 2019-01-03
  • Answered
    Question
    har******* 2018-12-30
    Answer
    Dear customer,
    First of all, we're sorry for late reply
    we're sorry to say all stocks for wireless version is currently out-of-stock.
    We'll be restocking it soon.
    BTW, we've another version for SWDK which is wired version and it has higher power suction than wireless.
    Would you like to have one?
    Thank you for supporting 131Express.
    131Express 2019-01-03
  • Answered
    Question
    8mo******* 2018-11-30
    Answer
    Dear customer,
    The battery is rechargeable. And can use for 50 mins.
    Thanks.
    131Express 2018-11-30
    Question
    Hi I'm referring to the mop handle battery, not the mop battery. Thnx
    Answer
    Dear customer,
    Is a whole set.
    Thanks.
    Question
    I look at mop online manual, seems like the mop base has 1 battery (can charge), mop handle has another battery. Querying about mop handle battery and how to replace, do you sell replacment battery also?
    Answer
    Dear customer,
    The replacement battery need to check.
    Thanks.
    Question
    What do you mean? Hope to clarify before purchase
    Answer
    Dear customer,
    Meaning need to check the price.
    Thanks.
Ask Question
Address
16 Arumugam Road #07-07 Building D LTC
Available during
Monday - Saturday : 10am - 7pm Close on Sunday & Public Holiday.

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Policy & Notice
How to Return/Exchange