NEWSTAR Electronic
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Xiaomi Redmi Note 5 High Edition 6GB/64GB * 4GB/64GB * 3GB/32GB | With Google Playstore |Export
16 items sold
161.20

Xiaomi Redmi Note 5 High Edition 6GB/64GB * 4GB/64GB * 3GB/32GB | With Google Playstore |Export


Customer who recommended this item
200
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!! Seller Jan 01, 2017
For Store Pick Up Seller Oct 29, 2016
How do I file for exchange/replacement/refund? Seller May 05, 2016
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (79)

Customer Review (182)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 06, 2018 aki***
Netural Nov 25, 2018 pau***
Highly Recommend Nov 18, 2018 cle***
Highly Recommend Nov 16, 2018 aki***
Highly Recommend Nov 16, 2018 din***
Highly Recommend Nov 07, 2018 zho***
Highly Recommend Nov 05, 2018 cyb***
Highly Recommend Nov 03, 2018 toy***
Highly Recommend Nov 02, 2018 set***
Highly Recommend Nov 02, 2018 ser***

Item Q&A(228)

Status
Question & Answer
  • Notice

    FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!!

    Follow us for more promotions!

    Instagram: newstar_electronics
    Facebook: Newstarelectronics
    https://www.facebook.com/newstarsingapore/
    NEWSTAR Electronic
  • Notice

    For Store Pick Up

    For Store Pick Up:

    1) Only customers with e-tickets that has been issued can come down to collect.
    2) Call shop to check on stock availability first before coming down.
    3) Customer without etickets will be rejected
    NEWSTAR Electronic
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be 7 Days or less from Delivered/Collection Date

    * Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Regarding FREE Google Play Store installation

    Do note that by default,electronic products imported from China DO NOT come with Google Play Store installed as Google is no longer in service within mainland China.

    However, to provide you with the best services, our store will be offering FREE Google Play Store installation for all mobile sets sold under us.

    We aim to sell our products at the most affordable price with excellent service.

    Thank you for your support and patience with us.
    Newstar Electronic
    NEWSTAR Electronic
  • Notice

    Q&A: Why is the packaging seal opened for certain products?

    Dear customer of Newstar Electronics,

    Some of our products are imported from countries such as China which does not make use of Google Play Store.

    In order to provide free Google Play Store installation to products sold in Singapore, our technicians need to open up the packaging to perform the free installation procedure.

    On the other hand, please be rest assured that all products sold are brand new.

    Thank you,
    New Star Electronics
    NEWSTAR Electronic
  • Answered
    Question
    kwo******* 2018-11-28
    Answer
    Hi,yes can face unlock,thank you!
    NEWSTAR Electronic 2018-11-29
  • Answered
    Question
    lay******* 2018-11-26
    Answer
    Two gold color and one blue color at sim lim,thank you!
    NEWSTAR Electronic 2018-11-27
  • Answered
    Question
    yew******* 2018-11-24
    Answer
    Private Enquiry
    NEWSTAR Electronic 2018-11-24
  • Answered
    Question
    Joh******* 2018-11-21
    Answer
    Hi,note 5 is 5.99 inch,thank you!
    NEWSTAR Electronic 2018-11-22
    Question
    Thanks, was thinking of something bigger
    Answer
    Thank you!
  • Answered
    Question
    jot******* 2018-11-20
    Answer
    china rom with playstore
    NEWSTAR Electronic 2018-11-21
  • Unanswered
    Question
    ang******* 2018-11-12
  • Answered
    Question
    jrd******* 2018-11-10
    Answer
    Hi,this item is global rom,thank you!
    NEWSTAR Electronic 2018-11-10
    Question
    Flashed by ur supplier?
    Answer
    Hi,yes,global rom by third party,thank you!
    Question
    6gb ram, 64gb rom black n blue, when will it be available?
    Question
    ?
    Answer
    Already answered inquiry. If you have another any question, please contact to us.
    Question
    pink 6gb 64gb, global or China rom?
    Quite contradicting to some queries.
    Kindly give an accurate answers.
    Answer
    all note 5 are global rom,thank you!
  • Answered
    Question
    wxl******* 2018-11-04
    Answer
    Hi,note 5 is global rom,thank you!
    NEWSTAR Electronic 2018-11-05
    Question
    Any promotion this coming double 11?
    Answer
    Hi,the promotion porvided by Qoo10,you can contact them to confirm,thank you!
Ask Question
Address
JUNJIE INDUSTRIAL BUILDING 153 KAMPONG AMPAT #04-02
Available during
Monday-Saturday : 11:00am ~ 6:30pm

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Policy & Notice
How to Return/Exchange