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NEWSTAR Electronic
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Xiaomi Redmi Note 5 High Edition 6GB/64GB * 4GB/64GB * 3GB/32GB | With Google Playstore |Export
50 items sold
199.00

Xiaomi Redmi Note 5 High Edition 6GB/64GB * 4GB/64GB * 3GB/32GB | With Google Playstore |Export


Customer who recommended this item
162
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!! Seller Jan 01, 2017
For Store Pick Up Seller Oct 29, 2016
How do I file for exchange/replacement/refund? Seller May 05, 2016
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (65)

Customer Review (157)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 26, 2018 mah***
Netural Sep 25, 2018 she***
Highly Recommend Sep 19, 2018 abd***
Highly Recommend Sep 18, 2018 won***
Highly Recommend Sep 05, 2018 del***
Highly Recommend Sep 05, 2018 del***
Recommend Sep 04, 2018 kia***
Recommend Aug 26, 2018 Tra***
Highly Recommend Aug 25, 2018 phi***
Recommend Aug 18, 2018 ljm***

Item Q&A(210)

Status
Question & Answer
  • Notice

    FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!!

    Follow us for more promotions!

    Instagram: newstar_electronics
    Facebook: Newstarelectronics
    https://www.facebook.com/newstarsingapore/
    NEWSTAR Electronic
  • Notice

    For Store Pick Up

    For Store Pick Up:

    1) Only customers with e-tickets that has been issued can come down to collect.
    2) Call shop to check on stock availability first before coming down.
    3) Customer without etickets will be rejected
    NEWSTAR Electronic
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be 7 Days or less from Delivered/Collection Date

    * Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Regarding FREE Google Play Store installation

    Do note that by default,electronic products imported from China DO NOT come with Google Play Store installed as Google is no longer in service within mainland China.

    However, to provide you with the best services, our store will be offering FREE Google Play Store installation for all mobile sets sold under us.

    We aim to sell our products at the most affordable price with excellent service.

    Thank you for your support and patience with us.
    Newstar Electronic
    NEWSTAR Electronic
  • Notice

    Q&A: Why is the packaging seal opened for certain products?

    Dear customer of Newstar Electronics,

    Some of our products are imported from countries such as China which does not make use of Google Play Store.

    In order to provide free Google Play Store installation to products sold in Singapore, our technicians need to open up the packaging to perform the free installation procedure.

    On the other hand, please be rest assured that all products sold are brand new.

    Thank you,
    New Star Electronics
    NEWSTAR Electronic
  • Answered
    Question
    ahp******* 2018-09-23
    Answer
    Hi,this item is global rom,so it has google playstore,and you can set it in English,thank you!
    NEWSTAR Electronic 2018-09-24
  • Answered
    Question
    shi******* 2018-09-20
    Answer
    Hi,it's just the different name for people from different regions,thank you!
    NEWSTAR Electronic 2018-09-20
  • Answered
    Question
    chj******* 2018-09-18
    Answer
    Hi this item is global rom with google playstore,and sorry I don't know what's the LTE 1800 and LTE 2600,thank you!
    NEWSTAR Electronic 2018-09-18
    Question
    Hi thanks for the reply. The 1800MHz and 2600MHz refer to the type of 4g frequency band the phone can support. I will like to know can this phone support both? Thanks again for the help.
    Answer
    Hi,we check for you,but only for these:
    2G:GSM (frequency band B2/3/5/8)
    2G:CDMA (frequency band BC0)
    3G:CDMA EVDO (frequency band BC0)
    3G:WCDMA (frequency band B1/2/5/8)
    3G:TD-SCDMA (frequency band B34/39)
    4G:TDD-LTE (frequency band B34/B38/39/40/41(100MHz))
    4G:FDD-LTE (frequency band B1/3/5/7/8)
    Hope it uesful for you,and you can search more information on our webpage,thank you!
    Question
    Thanks for the clarification. Order placed.
    Answer
    Thank you for your purchase!
  • Answered
    Question
    mov******* 2018-09-11
    Answer
    Hi,it's the same phone,just different name for people from different areas,thank you!
    NEWSTAR Electronic 2018-09-12
  • Answered
    Question
    idu******* 2018-09-11
    Answer
    Private Enquiry
    NEWSTAR Electronic 2018-09-11
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    tli******* 2018-09-08
    Answer
    Hi, the rear camera is 12MP + 5MP, and the front camera is 13MP. you can refer to the specs on our item info
    NEWSTAR Electronic 2018-09-09
  • Answered
    Question
    ant******* 2018-09-08
    Answer
    Hi,we have blue color,gold and black,thank you!
    NEWSTAR Electronic 2018-09-08
  • Answered
    Question
    lio******* 2018-09-06
    Answer
    Hi,sorry we don't do service,thank you!
    NEWSTAR Electronic 2018-09-06
Ask Question
Address
SIM LIM SQUARE 1 ROCHOR CANAL ROAD #03-40
Available during
DAILY : 11:00am ~ 6:30pm

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Policy & Notice
How to Return/Exchange