131Express
131Express SG Join Fellow
11,375 Fellows
POWER MINISHOP RATE 90%
79.3

Xiaomi[Set] Xiaomi Yeelight | Philips LED Bright Moon Ceiling Light / Chandelier


Customer who recommended this item
14
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy (2) Seller Aug 18, 2017
Return & Exchange Policy (1) Seller Aug 18, 2017
Store Pick Up Information Seller Aug 18, 2017
Manufacturer/
Place of origin
xiaomi / China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(88131131 / info@131express.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Xiaomi Yeelight LED Bright Moon Ceiling Light / Xiaomi Yeelight Chandelier
BOOKMARK 1 2 3 4 5 6 7

Photo Review (5)

Show My List

Customer Review (9)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 22, 2019 ein*** (SG SG)
Highly Recommend Feb 19, 2019 fir*** (SG SG)
Highly Recommend Jan 03, 2019 goh*** (SG SG)
Highly Recommend Dec 04, 2018 lin*** (SG SG)
Highly Recommend Dec 02, 2018 su_*** (SG SG)
Highly Recommend Jul 21, 2018 ong*** (SG SG)
Highly Recommend Jul 04, 2018 mic*** (SG SG)
Highly Recommend Jun 20, 2018 hua*** (SG SG)
Highly Recommend Jun 08, 2018 cho*** (SG SG)

Item Q&A(18)

Status
Question & Answer
  • Notice

    Return & Exchange Policy (2)

    3. Any change of mind from buyer's end
    Would like to change to other available products or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    Provide picture of the item to seller end.
    *If it's an electronic item, original seal should not be broken if any and item should not be activated.
    ** Once activated no refund is allowed anymore

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    We will assess the claim issue with the provided picture and inform on the progress.
    131Express
  • Notice

    Return & Exchange Policy (1)

    Submission of claims
    Any return or exchange of items request must be made within 7 days upon receiving of the item.

    1. Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package.
    Provide picture of the parcel package with the delivery information.

    2. Defective item issue
    Provide picture of the defective area of the received item.
    Provide video of the non-functioning of the product. (For electronic products)
    Bring the product back for routine checking, we will inform customer to come down and collect checking is completed
    131Express
  • Notice

    Store Pick Up Information

    Dear Valued Buyers,

    For self collection, kindly wait for our self collection message before coming up to our office. Do remember to bring along your printed pick up voucher for self collection.

    Address:
    16 Arumugam Road
    #07-07 LTC Building D
    S(409961)

    Operating hours:
    Monday - Saturday
    10am - 7pm
    * We do not operate during public holidays and weekends

    Thank you.
    131Express
  • Answered
    Question
    mic******* 2019-03-26
    Answer
    Dear customer,
    I'm sorry currently we don't have installation service for this product.
    Thank you for supporting 131Express.
    131Express 2019-03-26
    Question
    then do you know of any contractors that can do this?
    Answer
    Dear customer,
    we've checked with sub con installer who we work together but he has a busy schedule.
    We're sorry about this.
    Thank you for supporting 131Express..
  • Answered
    Question
    jas******* 2019-02-10
    Answer
    Dear Customer,
    One month manufacturing default warranty (Human error is not include)
    Please to keep your full set directly to our warehouse. Thank you for your support 131Express.
    131Express 2019-02-11
  • Answered
    Question
    kel******* 2019-02-01
    Answer
    Dear Customer,
    We checked your order status to pick up on 2 Feb 2019 same day. Thank you for your support 131Express.
    131Express 2019-02-06
  • Answered
    Question
    inf******* 2019-01-23
    Answer
    Private Enquiry
    131Express 2019-01-23
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ric******* 2019-01-13
    Answer
    Dear Customer,
    We're trying to get more orders from China side.
    We're sorry it's estimated to be after CNY
    Thank you for supporting 131Express.
    131Express 2019-01-15
  • Answered
    Question
    joh******* 2018-12-04
    Answer
    Dear customer,
    We do have stock for this item.
    Thanks.
    131Express 2018-12-05
  • Answered
    Question
    lin******* 2018-11-30
    Answer
    Private Enquiry
    131Express 2018-12-03
  • Answered
    Question
    lan******* 2018-09-30
    Answer
    Dear customer,
    Just click on the non star shade will do.
    Thanks.
    131Express 2018-10-01
Ask Question
Address
16 Arumugam Road #07-07 Building D LTC
Available during
Monday - Saturday : 10am - 7pm Close on Sunday & Public Holiday.

Recommended by Smart Shopping Assistant

Policy & Notice
How to Return/Exchange