Xiaomi Smart Instant Hot Water Dispenser APP Control Customized/Purifiers
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Xiaomi Smart Instant Hot Water Dispenser APP Control Customized/Purifiers

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Subject Register Date
How do I file for exchange/replacement/refund? Seller Sep 12, 2018
Place of origin
Condition New Product
Shipping From From Overseas (China)
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Customer Review (2)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 04, 2018 avo*** (SG SG)
Highly Recommend Aug 31, 2018 hel*** (SG SG)

Item Q&A(1)

Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    Because your opinion is very important to our business, if you are satisfied with our products and services, we will invite you to leave us a positive feedback (full star).
    Please kindly contact us before working with any negative or neutral feedback to solve any problems. Thank you for understanding!
    Refund and return:
    >You have 7 days to contact us, if this item is held by you for more than 7 days, it is considered as having been used and we will not issue any refund or replacement.
    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.
    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product.
    >Shipping fee will be incurred from seller end..

  • Answered
    ren******* 2018-10-24
    Pls check if the power on or not
    POWER STUFF 2018-10-25
    Yes it is on. Can see the temperature and all the lights, can press but no water out. We also removed the cover.
    First time to use ,The water dispenser is vacuum container situation as the new device evacuate vacuun caused the water can't flow out,Just follow below few steps,it will works
    1: take off the stopper on the water outlet
    2:Fill-up half water to the water tank
    3:Using a battle fill up with water ,Squeeze the bottle water into the tank from blast-hole and press the water out key at the same time,
    Just repeat few times , it will wather out ,you just need discharge the air
    Pls try it,Any issues pls kindly let we know
    Power Stuff
    Hello, it is ok now, thanks for the advice. Lastly I can’t find the app for the water dispenser. Appreciate if you could give me instructions too. Thank you.
    Just scan the QR code on the instractions to download the app
Ask Question
Guangdong Shenzhen Futian HuaQiang North The window of Modern Block A 1058
Policy & Notice
How to Return/Exchange