NEWSTAR Electronic
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Xiaomi VIOMI 4L/ SCISHARE 1.8L Smart Instant Hot Water Dispenser
55 items sold
103.9

Xiaomi VIOMI 4L/ SCISHARE 1.8L Smart Instant Hot Water Dispenser


Customer who recommended this item
67
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!! Seller Jan 01, 2017
For Store Pick Up Seller Oct 29, 2016
How do I file for exchange/replacement/refund? Seller May 05, 2016
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Photo Review (30)

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Customer Review (42)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 23, 2019 wei*** (SG SG)
Highly Recommend Mar 21, 2019 Sus*** (SG SG)
Highly Recommend Mar 20, 2019 soh*** (SG SG)
Highly Recommend Mar 19, 2019 roy*** (SG SG)
Highly Recommend Mar 18, 2019 sei*** (SG SG)
Highly Recommend Mar 16, 2019 wai*** (SG SG)
Highly Recommend Mar 15, 2019 tef*** (SG SG)
Highly Recommend Mar 10, 2019 kar*** (SG SG)
Highly Recommend Mar 09, 2019 She*** (SG SG)
Highly Recommend Mar 09, 2019 l84*** (SG SG)

Item Q&A(35)

Status
Question & Answer
  • Notice

    FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!!

    Follow us for more promotions!

    Instagram: newstar_electronics
    Facebook: Newstarelectronics
    https://www.facebook.com/newstarsingapore/
    NEWSTAR Electronic
  • Notice

    For Store Pick Up

    For Store Pick Up:

    1) Only customers with e-tickets that has been issued can come down to collect.
    2) Call shop to check on stock availability first before coming down.
    3) Customer without etickets will be rejected
    NEWSTAR Electronic
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be 7 Days or less from Delivered/Collection Date

    * Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Regarding FREE Google Play Store installation

    Do note that by default,electronic products imported from China DO NOT come with Google Play Store installed as Google is no longer in service within mainland China.

    However, to provide you with the best services, our store will be offering FREE Google Play Store installation for all mobile sets sold under us.

    We aim to sell our products at the most affordable price with excellent service.

    Thank you for your support and patience with us.
    Newstar Electronic
    NEWSTAR Electronic
  • Notice

    Q&A: Why is the packaging seal opened for certain products?

    Dear customer of Newstar Electronics,

    Some of our products are imported from countries such as China which does not make use of Google Play Store.

    In order to provide free Google Play Store installation to products sold in Singapore, our technicians need to open up the packaging to perform the free installation procedure.

    On the other hand, please be rest assured that all products sold are brand new.

    Thank you,
    New Star Electronics
    NEWSTAR Electronic
  • Answered
    Question
    Rs_******* 2019-03-21
    Answer
    purified water only,thank you!
    NEWSTAR Electronic 2019-03-22
  • Answered
    Question
    flo******* 2019-03-20
    Answer
    YES it's ready stock,thank you!
    NEWSTAR Electronic 2019-03-20
  • Answered
    Question
    Lum******* 2019-03-16
    Answer
    Very sorry for that!It's ready stock now,you can come down for collection,or you may need to cancel this order and re-order for delivery,thank you!
    NEWSTAR Electronic 2019-03-16
  • Answered
    Question
    yhu******* 2019-03-16
    Answer
    China 2 pin plug,thank you!
    NEWSTAR Electronic 2019-03-16
    Question
    Hi can we dismantle the viomi 4L tank for cleaning?
    Answer
    Yes can,thank you!
  • Answered
    Question
    pau******* 2019-03-15
    Answer
    For delivery issue pls contact Qxpress or Qoo10 for help,thank you!
    NEWSTAR Electronic 2019-03-15
  • Answered
    Question
    col******* 2019-03-13
    Answer
    The stock will arrived by this week,we'll send your item out immediately when we received the stock,thank you!
    NEWSTAR Electronic 2019-03-13
  • Answered
    Question
    chu******* 2019-03-10
    Answer
    You can set the normal temp water for the botton on top,or you can search on google or youtube,thank you!
    NEWSTAR Electronic 2019-03-11
  • Answered
    Question
    shi******* 2019-03-05
    Answer
    The stock will arrived by this week,you can contact us to comfirm before you come to collection,thank you!
    NEWSTAR Electronic 2019-03-05
Ask Question
Address
JUNJIE INDUSTRIAL BUILDING 153 KAMPONG AMPAT #04-02
Available during
Monday-Saturday : 11:00am ~ 6pm
Policy & Notice
How to Return/Exchange