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FlyDigital House
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Xiaomi CleanFly CoClean Car Vacuum-Wireless Handheld Vacuum Cleaner/Car Dust Cleaner
51.35

XiaomiXiaomi CleanFly CoClean Car Vacuum-Wireless Handheld Vacuum Cleaner/Car Dust Cleaner

See all Xiaomi items

Customer who recommended this item
13
Customer Satisfaction Score
92%
  • Product 70%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Exchange/Return Policies Seller May 18, 2016
How do I file for exchange/replacement/refund? Seller May 18, 2016
more
Manufacturer/
Place of origin
xiaomi Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Review (13)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 10, 2019 Bee*** (SG SG)
Recommend Mar 05, 2019 sim*** (SG SG)
Highly Recommend Feb 12, 2019 dar*** (SG SG)
Highly Recommend Feb 10, 2019 dar*** (SG SG)
Netural Feb 10, 2019 pau*** (SG SG)
Highly Recommend Feb 10, 2019 21.*** (SG SG)
Highly Recommend Feb 02, 2019 zhe*** (SG SG)
Highly Recommend Jan 30, 2019 poo*** (SG SG)
Recommend Jan 28, 2019 joe*** (SG SG)
Highly Recommend Jan 23, 2019 yuo*** (SG SG)

Item Q&A(10)

Status
Question & Answer
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be within 7 Days from Delivered/Collection Date

    * FlyDigital House reserve the rights to reject any exchange or refund for opened or used product.
    FlyDigital House
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *FlyDigital House reserve the rights to reject any exchange or refund for opened or used product.
    FlyDigital House
  • FAQ

    Is Singpost normal mail safe?

    It is not recommended to opt for Singpost normal mail as every month we have genuine cases of lost parcels via normal mail. We STRONGLY RECOMMEND AND ENCOURAGE all our customers to select registered shipping option (eg. Qxpress, Smartpac or Singpost Registered Mail) to ensure safe and timely delivery of your orders. Normal Mail may be an affordable shipping option, however you will be exposed to the risk of damaged/lost orders. Normal Mail DOES NOT have any tracking number, thus Singpost will not be responsible and will not be able to track your orders. Just for sharing. below is the news about the postman being caught for throwing parcels into rubbish bin. https://www.8world.com/news/singapore/article/singpost-throw-away-mail-394991
    FlyDigital House
  • FAQ

    Why I have not received my normal mail parcel after 7 working days?

    Normally Singpost normal mail will take 3-7 working days to reach (excluding Saturday, Sunday and holidays) if no delay at Singpost side. However, we got a small portion of customers who received their parcel after 2-3 weeks due to the delay at Singpost. Thus, pls kindly wait further and you should receive it soon. Appreciate your patience and understanding that it is beyond our control on the Singpost delivery time. Just for sharing, below is the news about the Singpost being fined by IMDA for failing to meet the service standards on the delivery time. https://sg.news.yahoo.com/yahoo-poll-bad-experience-singpost-230018616.html
    FlyDigital House
  • Answered
    Question
    teo******* 2019-02-14
    Answer
    no
    FlyDigital House 2019-02-19
  • Answered
    Question
    dhu******* 2019-02-11
    Answer
    Item pick up done.
    FlyDigital House 2019-02-13
  • Answered
    Question
    fre******* 2019-01-12
    Answer
    Private Enquiry
    FlyDigital House 2019-01-12
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    men******* 2019-01-12
    Answer
    Hi, Cleanfly is also under Coclean company, the model, function and specification are all the same.
    FlyDigital House 2019-01-12
  • Answered
    Question
    dav******* 2019-01-07
    Answer
    Hi, available for order. item available after 11th Jan 2019
    FlyDigital House 2019-01-07
  • Answered
    Question
    the******* 2019-01-07
    Answer
    Hi, free 1 month warranty.
    FlyDigital House 2019-01-07
    Question
    one to one xchange? where is the address? Thanks
    Answer
    Shop address: 1 rochor canal road #03-75 sim lim square.
  • Answered
    Question
    goh******* 2019-01-05
    Answer
    Private Enquiry
    FlyDigital House 2019-01-05
  • Answered
    Question
    mav******* 2019-01-05
    Answer
    Hi, the package comes with car charger only.
    FlyDigital House 2019-01-05
    Question
    So do u sell charger for charging at home ?

    Btw this I no need change filter right ?
    Just empty throw n wash ?

    The suctions powerful?
    Answer
    Sorry, we don't carry the charger for home use.
    No need to change fillter everytime, Strong suction up to 5000pa.
Ask Question
Address
SIM LIM SQUARE 1 ROCHOR CANAL ROAD #03-75
Policy & Notice
How to Return/Exchange