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Xiaomi Redmi Note 5 High Edition 6GB+64GB/4GB+64GB/3GB+32GB|With Google Playstore|Export Set
9 items sold
261.6

XiaomiXiaomi Redmi Note 5 High Edition 6GB+64GB/4GB+64GB/3GB+32GB|With Google Playstore|Export Set


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Notice

Subject Register Date
Exchange/Return Policies Seller May 18, 2016
How do I file for exchange/replacement/refund? Seller May 18, 2016
Manufacturer/
Place of origin
xiaomi Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(2)

Status
Question & Answer
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be within 7 Days from Delivered/Collection Date

    * FlyDigital House reserve the rights to reject any exchange or refund for opened or used product.
    FlyDigital House
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *FlyDigital House reserve the rights to reject any exchange or refund for opened or used product.
    FlyDigital House
  • Answered
    Question
    nst******* 2019-01-12
    Answer
    Hi, the phone is in China rom but with google playstore.
    FlyDigital House 2019-01-12
  • Answered
    Question
    kd.******* 2018-11-09
    Answer
    On Qpost : Sorry, the $30 coupon is for finished promotion.
    FlyDigital House 2018-11-09
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Policy & Notice
How to Return/Exchange