Xndo
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XNDO FOOD[1 Month Supply] Burn Fat Coffee

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Customer who recommended this item
268 (Based on 282 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Delivery Of Goods Seller 2017-09-17
Return & Exchange Policy Seller 2017-09-17
Orders/Enquiries & Operation Hours Seller 2017-09-02
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (135)

Customer Photo Review board

Recommend Love the coffee

Repeat customer.Bought during promotion. Enjoy a nice cuppa after lunch.

Choice 1:Orange Coffee | Choice 2:Matcha Coffee | Choice 3:Matcha Coffee | Choice 4:Orange Coffee | Choice 5:Matcha Coffee

Dec 06, 2017
lin*******

Highly Recommend Xndo coffee

Fast delivery. Thanksssssss

Choice 1:Orange Coffee | Choice 2:White Coffee | Choice 3:White Coffee | Choice 4:Orange Coffee | Choice 5:Orange Coffee | Free (2 Boxes):Orange Coffee

Nov 25, 2017
sty*******

Recommend Slimming coffee

Tasted the white coffee. Do not add too much water as it is very light. Hope it works

Choice 1:White Coffee | Choice 2:Orange Coffee | Choice 3:Matcha Coffee | Choice 4:Caramel Coffee | Choice 5:Matcha Coffee | Free (2 Boxes):White Coffee

Nov 25, 2017
Z47*******

Highly Recommend Item received

Item received but yet to try all flavor yet.

Choice 1:Orange Coffee | Choice 2:Orange Coffee | Choice 3:White Coffee | Choice 4:Matcha Coffee | Choice 5:Matcha Coffee | Free (2 Boxes):Caramel Coffee

Nov 24, 2017
pin*******

Recommend Xndo coffee

Though it makes a small cup, enjoy i the coffee after lunch to perk me up.

Choice 1:Matcha Coffee | Choice 2:Orange Coffee | Choice 3:Caramel Coffee | Choice 4:Orange Coffee | Choice 5:Matcha Coffee | Free (2 Boxes):Orange Coffee

Nov 19, 2017
lin*******

Customer Review (282)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 11, 2017 rob*******
Highly Recommend Dec 09, 2017 lin*******
Highly Recommend Dec 07, 2017 wei*******
Recommend Dec 06, 2017 lin*******
Recommend Nov 30, 2017 pro*******
Highly Recommend Nov 27, 2017 pri*******
Highly Recommend Nov 27, 2017 iri*******
Highly Recommend Nov 25, 2017 sty*******
Recommend Nov 25, 2017 Z47*******
Highly Recommend Nov 24, 2017 pin*******

Item Q&A(27)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customer,
It takes around 3-5 WORKING DAYS for your goods to deliver to your doorstep.
For your information, delivery is fully handled by Qxpress (Qoo10).
Thus from our side, we cannot control delivery timing as well as any changes on your address and other contact details.
The delivery personel will contact you upon delivery and you can make the necessary arrangement with them directly.

Notice
Seller

Return & Exchange Policy
By purchasing from Xndo, you accept and agree to be bound by and comply with our policies.

- Submission of claims -
Only applicable within 7 days upon receiving of the item

Only applicable to:
- Shortage of item or wrong item received -
Required document:
(A) Picture of the items within the parcel package
(B) Picture of the parcel package with the delivery information

- Defective item -
Required document:
(A) Picture of the defective area of the received item

Notice
Seller

Dear Customer, please take note that our operating hours are from 9am - 6pm from MONDAY - FRIDAY ONLY (excluding public holidays). Thus all orders and enquiries placed on after working hours will only be processed / answered the next working day.

Notice
Seller

Return & Exchange Policy
By purchasing from Xndo, you accept and agree to be bound by and comply with our policies.

- Submission of claims -
Only applicable within 7 days upon receiving of the item

Only applicable to:
- Shortage of item or wrong item received -
Required document:
(A) Picture of the items within the parcel package
(B) Picture of the parcel package with the delivery information

- Defective item -
Required document:
(A) Picture of the defective area of the received item

FAQ
Seller

Dear Customer, please take note that our operating hours are from 9am - 6pm from MONDAY - FRIDAY ONLY (excluding public holidays). Thus all orders and enquiries placed on after working hours will only be processed / answered the next working day.

FAQ
Seller

Dear Customer, please take note that any form of changes can only be done at your side. The backend can only generate what is reflected in the system. Should you need to make any changes in your address, you can make a reorder with the updated address or you may write in/contact Qoo10 side for the amendment.

FAQ
Seller

Dear Customer, please take note that any form of changes can only be done at your side. The backend can only generate what is reflected in the system. Should you need to make any changes in your order, you can make a reorder.

FAQ
Seller

Dear Customer, we apologise that we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery personnel will contact you upon delivery and you can make the necessary arrangement with them directly for redelivery.

FAQ
Seller

Dear Customer, please take note that it will usually take us around 3-5 working days upon the date of purchase.

FAQ
Seller

Dear Customer, as pregnant and breastfeeding woman may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.

Answered
2017-11-06
lee*******
User

Hi seller,

Will you be having any promotion for your coffee like the 1 for 1 Teh tarik @$8.90 type? Thks

User

Dear customer,
Thank you for your interest.
For your information, we currently do not have promotion for coffee like Teh Tarik. You may stay tune to our upcoming promotion.
Cheers,
Xndo Team

Answered
2017-10-08
ang*******
User

Hi seller - My order number is 231076032 and have just recently placed a repeat order for this item. I noticed that when I try to select the orange flavour for option 4 and option 5, it didn't give me the orange flavour option at all. The orange flavour option stops at option 3 only and didn't allow me to choose more. Is there a technical glitch ? I was hoping to purchase more of the orange flavour one - 4 packs orange and 3 packs white coffee altogether. At the moment, I could only purchase 3 packs orange and 4 packs white coffee.

I went ahead with the purchase yesterday (sat 8th Oct) due to a Q10 coupon expiry and didn't have enough time to drop you the query. Are you able to look back on this order and assist ?

Looking forward to your favourable response ! Image attached for your reference.

User

Dear customer,
Thanks for your purchase.
For your information, our orange flavor coffee doesnt allow you to choose because currently the orange flavour is limited item.
From our backend side, we have checked through we are truly running out of orange flavors to fulfill all orders. Thus we are unable to add more orange coffee to your order.
Truly sorry for the inconveniences caused and thanks for your understanding.
Cheers,
Xndo Team

User

Thanks for your response ! I hope the other flavour can be stocked up soon too ! :)

User

You are most welcome!
Yes we are waiting for our stock to arrive soon!
Cheers,
Xndo Team

Answered
2017-10-03
ang*******
User

Hi Seller - Repeat buyer here ! :) I'm awaiting restock of the Orange and Matcha flavour ! Any idea when it might be back ?

User

Dear customer,
Thanks for your interest and support in our coffee!
For your information, the stock is expecting around thirt to forth week of this month.
Do stay tune with us!
Cheers,
Xndo Team

User

Thank you ! Will wait out a little more then !

User

Thanks for your patience with us!
Cheers,
Xndo Team

Answered
2017-09-04
cin*******
User

Hi kindly advise thanks

User

Dear customer,
Thanks for your purchase.
Please take note that it takes normally 3-5 working days for us to process your order, and for Qxpress to delivery it to you.
Cheers,
Xndo Team

User

Hi can you send out asap want to receive by this week now status still on requested

Kindly send out by today

Already 3 days le if not i cancel my order

User

Dear customer,
Thanks for your purchase.
For your information, your parcel is already with Qoo10 side - Qxpress. We believe they will delivery to you within this week.
It normally takes around 3-5 working days for us to process your order, and for Qxpress to deliver to you.
Do let us know again if you never receive within this week.
We saw your tracking number is generated. You may track your parcel from the tracking number.
Cheers,
Xndo Team

User

There is no tracking no generated can u provide?

There is no tracking no generated can u provide?

User

Dear customer,
This is your tracking number. We copied it from our database. It is generated by Qxpress side.
Your parcel already with them.
SGP115235579
Cheers,
Xndo Team

Answered
2017-09-02
pin*******
User

How many sacket in a box?

User

Dear customer,
Thanks for your interest.
For your information, there are 5 sachets per box for our Coffee.
Cheers,
Xndo Team

Answered
2017-09-01
jas*******
User

Any limits of taking this product. E.g. 3-5 times.
Before meals?

User

Dear customer,
Thanks for your interest.
There is no limit on this product. You may take it as your normal coffee beverages at anytime of the day, as long as your body is good with coffee.
Most of our customer take 3-4 times/day. They are fine with it.
Cheers,
Xndo Team

Answered
2017-08-29
egn*******
User

Is this safe to drink without any side effect? Pls let me know the expiry date of caramel and White coffee.

User

Dear Customer,
Thanks for your purchase.
For your information, if you are not allergic to caffeine, there is not side effect of drinking our coffee, as long as you drink it within your comfortable amount.
For our Caramel and White Coffee, both are having Best-Before-Date of 2019.
Do let us know more so we can help you better!
Cheers,
Xndo Team

User

Aiya... Missed the $30 for 7 packs offer.. Will wait for next

User

Dear customer,
Sure! Stay tune with us on more upcoming promotions!
Cheers,
Xndo Team

Answered
2017-08-19
bes*******
User

Hi xndo,

Do I take it before or after food? Thanks.

User

Dear customer,
Thanks for your interest in our coffee.
For your information, you can take our coffee anytime, either before, during or even after your meal.
Do let us know more so we can help you better!
Best regards,
Xndo Team

Address
HUDSON TECHNOCENTRE 16 NEW INDUSTRIAL ROAD #04-08
Available during
MON~FRI : 9:00am ~ 6:00pm SAT, SUN, PH : DAY OFF
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