★Authorised Distributor★Young Living Essential Oils Collection Set★Golden Touch★Everyday Oils Set★
109.07

Young Living★Authorised Distributor★Young Living Essential Oils Collection Set★Golden Touch★Everyday Oils Set★

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Notice

Subject Register Date
Return and Exchange Policies Seller May 12, 2016
"Join Fellow" on our store for daily promotions! :) Seller May 15, 2015
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Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Singapore)
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Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description 100% authentic essential oils from Young Living Singapore
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(2)

Status
Question & Answer
  • Notice

    Return and Exchange Policies

    Submission of claims: Any return of exchange of items will be applicable within 7 days upon receipt of the item.
    1) Any shortage of item or wrong item received: Provide picture of the item contents within the parcel package to email AnnAnnSG@gmail.com. Shipping fee will be incurred from seller end.
    2) Defective item issue: Provide pictures of the defective area of the received item to email AnnAnnSG@gmail.com. Exchanges are available. Shipping fee will be incurred from seller end.
    3) Any change of mind from buyer's end: Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached. Provide picture of the item to seller end at email AnnAnnSG@gmail.com. Shipping fee will be incurred from buyer's end.
    Ann&Ann
  • Notice

    "Join Fellow" on our store for daily promotions! :)

    Hi dearies, do "FOLLOW" our store on Qoo10 and check back for daily promotions! =D
    We will launch TIME SALES at different timings and for different products daily, do stay tuned for more penny savings!
    We will donate regularly to charity organisations from our profits, do check out our Facebook page www.facebook.com/AnnAnnSG and be our Facebook fans to keep in touch! =D

    TIP: You can check back the stores you are following at your Q Box under "FOLLOWING"! =D
    Ann&Ann
  • FAQ

    I have not received my items via Singpost normal postage, would you be able to check for me and advise when I can receive my items?

    Hi dearies, we do send you a message via Qoo10 and email after posting your parcel at the post office. That is also the same day your items were sent out. If you had opted for Singpost normal postage, please note that the parcel does not come with a tracking number and we are not responsible should the parcel be lost due to Singpost’s negligence. Lost parcels happen especially when the postman may accidentally place your parcel in the wrong letterbox. Delivery lead time ranges from 2 working days to 3 weeks. Singpost normal delivery is a cheap non-traceable delivery mode, which we offer to customers who would like to bear the risk, please kindly take note. Do opt for Qxpress courier delivery which will reach you within 2-4 working days, and we do offer this delivery mode absolutely FREE with a minimum purchase for most items. Thanks for your support! =)
    Ann&Ann
  • FAQ

    How long does Singpost Normal Postage or Qxpress parcels take to reach me?

    Hi dearies, Singpost normal postage is NOT trackable and there is a possibility of your parcel being lost. This is especially true if your parcel is bulky and does not fit into your letterbox. Please choose Qxpress courier delivery as there is a tracking number and Qxpress will take full responsibility of item cost if parcel is lost. Please note that any lost or damaged items via Singpost normal postage will not be deemed responsible by us. Hence, please choose Qxpress and look our for our FREE SHIPPING promotion. Thank u for your kind support! :)
    Ann&Ann
  • FAQ

    I have not received my items via Singpost normal postage, would you be able to check for me and advise when I can receive my items?

    Hi dearies, we do send you a message via Qoo10 and email after posting your parcel at the post office. That is also the same day your items were sent out. If you had opted for Singpost normal postage, please note that the parcel does not come with a tracking number and we are not responsible should the parcel be lost due to Singpost’s negligence. Lost parcels happen especially when the postman may accidentally place your parcel in the wrong letterbox. Delivery lead time ranges from 2 working days to 3 weeks. Singpost normal delivery is a cheap non-traceable delivery mode, which we offer to customers who would like to bear the risk, please kindly take note. Do opt for Qxpress courier delivery which will reach you within 2-4 working days, and we do offer this delivery mode absolutely FREE with a minimum purchase for most items. Thanks for your support! =)
    Ann&Ann
  • Answered
    Question
    aby******* 2016-12-08
    Answer
    Hi dear, sorry we don't. :)
    Ann&Ann 2016-12-08
  • Answered
    Question
    gir******* 2016-09-05
    Answer
    Hi dear, please do drop us a mail at annannsg@gmail.com and we will fwd u the relevant info. Thank u! :)
    Ann&Ann 2016-09-05
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