Beautiful.Me
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ZA Perfect Fit Two Way Foundation Refill + Casing / Brows Liner Twin Pack [Qoo10 EXCLUSIVE]
3 items sold
18.90

ZA Perfect Fit Two Way Foundation Refill + Casing / Brows Liner Twin Pack [Qoo10 EXCLUSIVE]


Customer who recommended this item
13
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Authenticity Seller Jun 28, 2016
Delivery Policy Seller Jun 28, 2016
Return & Exchange Policy Seller May 23, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (6)

Customer Review (13)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 16, 2018 jol***
Highly Recommend Aug 25, 2018 pil***
Highly Recommend May 13, 2018 ed_***
Highly Recommend Apr 30, 2018 mei***
Recommend Apr 10, 2018 ren***
Highly Recommend Apr 05, 2018 chu***
Recommend Jan 30, 2018 sha***
Recommend Jan 13, 2018 shi***
Highly Recommend Jan 10, 2018 ber***
Highly Recommend Jan 10, 2018 gem***

Item Q&A(8)

Status
Question & Answer
  • Notice

    Authenticity

    We work with 300 of the top global brands in Beauty, Health and Baby products and purchase high quality, genuine products from our brand partners so that what you buy is 100% authentic.
    Beautiful.Me
  • Notice

    Delivery Policy

    At BEAUTIFUL.ME, we aim to deliver your order to you within 3 to 5 working days, from the date of order. The delivery time estimate depends on our courier partners' dispatching schedules and routing, as well as traffic and weather conditions.



    Beautiful.Me
  • Notice

    Return & Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Beautiful.Me
  • Answered
    Question
    hel******* 2018-10-04
    Answer
    Good Morning. Kindly provide us with your order number we will check and expedite the delivery for you. Sorry for any inconvenience caused.
    Beautiful.Me 2018-10-05
    Question
    275227890
    Answer
    Hi Helen Neo Lim Hui . Thank you for purchasing from us. Our courier attempted twice to deliver the parcel but however failed due consignee non reachable/contactable . Therefore, the parcel were returned to us. We can arrange a re-delivery for you but there would be shipment fee $8 will be charged. You may choose to request re-delivery or cancel current order and re-order to save up shipment cost. Looking forward for your reply . Thank you and have a nice day!

    SF Tracking Number for current order : 080042305561
    Question
    Under Non receipt claim, I cant cancel it, or file under exchange??
    Answer
    Hi Helen , we can process the refunds for you due non-receipt. If you request for exchange there would be $8 incurred for shipment fee. Kindly let us know your request. Looking forward for your reply. Thank you and have a nice day!
  • Answered
    Question
    hel******* 2018-10-04
    Answer
    Good Morning. Kindly provide us with your order number we will check and expedite the delivery for you. Sorry for any inconvenience caused.
    Beautiful.Me 2018-10-05
  • Answered
    Question
    etc******* 2018-09-20
    Answer
    Private Enquiry
    Beautiful.Me 2018-09-21
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    sam******* 2018-08-22
    Answer
    Hi there, Yes the price is as per listed for the item. Thank you and have a nice day.
    Beautiful.Me 2018-08-23
  • Answered
    Question
    car******* 2018-06-16
    Answer
    Hi there, so sorry but we would not be able to correctly advise you on this. Kindly check the foundation color map to match. Sorry for the inconvenience caused. Thank you and have a nice day ahead.
    Beautiful.Me 2018-06-18
  • Answered
    Question
    mus******* 2018-01-07
    Answer
    HI there
    sorry what is that?
    Beautiful.Me 2018-01-07
  • Answered
    Question
    Fai******* 2017-11-19
    Answer
    Hi there! Our delivery normally takes 3-5 working days from your order date. Please let us know if you did not receive it on the 5th. Thanks =)

    Beautiful.Me 2017-11-20
  • Answered
    Question
    Fai******* 2017-11-19
    Answer
    Hi there! Our delivery normally takes 3-5 working days from your order date. Please let us know if you did not receive it on the 5th. Thanks =)

    Beautiful.Me 2017-11-20
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Address
CEVA LOGISTICS CENTER 15 GREENWICH DRIVE Level 2
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MON to FRI : 9:30am - 6:30pm SUN, SAT & PH : DAY OFF Contact: 6755 7755

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Policy & Notice
How to Return/Exchange