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Dear customers,Please be informed of the delivery period for the following options:1. Seller Delivery - Trackable Delivery (Our choice of registered delivery methods). Delivery 2-3 working days.2. Qxpress - Trackable Delivery by Qxpress. 1-2 working days.3. QX-Quick - Trackable Premium Delivery. Choose your preferred delivery timing.4. Singpost - Un-trackable Delivery 5-30 working days. *Working days(Mon-Fri, excluding PH)**Singpost Normal Mail is NOT suitable for urgent purchase,gifts,non-residential/restricted addresses. It is provided as an economical alternative for buyers but has chances of lost/damaged mail. It is not trackable and buyers have to undertake any loss/damages of their order during the course of delivery via normal mail. We strongly recommend our affordable courier delivery service at discounted rate. Thank you for your kind understanding.
Dear customers,Please be informed of the following Qoo10 shopping guidelines: 1. Order/Shipping Status - Shipping requesting : Payment made and it's being verified. - Shipping requested : Payment is completed & Order info is transferred to the seller. - Shipping scheduled : Seller confirmed order & preparing the item (Cancellation no longer possible) - Shipping on delivery : Seller sent out item & it is on the way to you. - Shipping delivered: Item has been delivered.2. Any shortage of item or wrong item receivedKindly provide images of the package showing the Courier shipping label and the item contents within the parcel package within 7 days.3. Defective item issueKindly provide images of the carton with Courier label and defective area of the received item within 7 days. Thank you for your kind understanding.
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The cap was scotch-taped and inner contents not sealed up, not sure if it is like this all along.. nevertheless gonna try..
Product:[Treatment]Overnight Intensive Mask 50ml(-S$10)
Items look good, delivery was fast. Just that no manufacturing or expiry date on it. One of the box look dusty but not old.
Product:(SET)Mini Mask Marvels (4-piece)
Delivery was fast just tat item came a but crushed even though it was bubble wrapped
Product:[Treatment]Clear improvement Mask 50ml
its a small bottle. Hope it is good and can last.
Product:[Treatment]Clear improvement Mask 50ml(+S$0.90)
Iitem received in good condition.thank you seller.will purchase when finish
Product:[Treatment]Overnight Intensive Mask 50ml(+S$0.90)
Product:[Treatment]Overnight Intensive Mask 100ml(+S$9.90)
Product:[Treatment]Overnight Intensive Mask 100ml(+S$13.20)
Product:[Treatment]Clear improvement Mask 100ml(+S$14.90)
What skin care range can you recommend for 12yo girl with acne? Attached a photo with her skin condition. Please advise the usage as well. Thks!
Dear customer,You may consider the following:1. [Cleanse]Checks and Balances™ Frothy wash 250ml2. [Exfoliation]Modern Friction gentle dermabrasion3. [Treatment]Clear improvement Mask 100ml
Hi seller,Will you be restocking 100ml overnight sleeping intensive mask?Thks!
Dear customer,We have restocked.
Hi seller,Would like to know the manufacture date of 3 itemsOrigins drink up intensive overnight mask 100ml trilogy everything balm 45ml.Origins clear improvement charcoal mask 50mlAnd 100mlThanks!
Dear customer,Manufactured in 2014. Thank you.
Will there be any restock on the acne spot treatment gel?
Dear customer,There is no ETA yet. Sorry about that.
Hi, are you going to restock the super spot treatment?
Dear customer,We will restock at a later time. Thank you.
Dear seller, the delivery status showed the attempt is failed since nobody is around. But i have not received any calls on that day. So I am not sure why the guy never call me when he found i am not around. Could you please tell me how should I arrange a time with the delivery guy to let him arrange a time with me and deliver again? Thank you so much for your help! =)
Dear customer,You may contact them to arrange a re-delivery at http://www.qxpress.asia/gmkt.inc/We apologise on their behalf for the delay.
Hi, Could I know the size of the Checks and Balance cleanser? Thanks! =)
Dear customer,It is 150ml =)
Hi how many ml is the drink up intense mask
Dear customer,The volume is stated when you chose the option. This item has two sizes, 50ml and 100ml.Thank you.
There isn’t any posted question about item.