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Creative Cute Bird Cage/Fairy/ Scarecrow Night LED Lamp. Touch Sensor Activated. 4 Colors Available


Customer who recommended this item
368 (Based on 380 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
Singpost Normal Mail - lost mail Seller 2016-12-01
Exchanges due to sizes/ preference of buyers. Seller 2016-11-18
Faulty/ Defective Items received Seller 2016-11-18
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Very useful and practical product and great for gift
BOOKMARK 1 2 3 4 5 6 7

Photo Review (149)

Customer Photo Review board
Nov 08, 2017
Cel*******

Highly Recommend Cute

Second time purchased, very cute and worked well.

Design:Sparrow (Touch Sensor) | Color:Blue

+ Add this option
Oct 26, 2017
sth*******

Highly Recommend Scarecrow Lamp

Fast delivery and in good condition

Design:Scarecrow (Chargeable Model) | Color:Warm Light(+S$1)

+ Add this option
Oct 10, 2017
kai*******

Highly Recommend Cute lamp!

Product arrived pretty fast. Now charging... Looks cute I like it.

Design:Scarecrow (Chargeable Model) | Color:Cool Light(+S$1)

+ Add this option
Sep 30, 2017
ire*******
Sep 27, 2017
sun*******

Customer Review (380)

Customer Review board
Rating Feedback Date Written by
Recommend Nov 08, 2017 Cel*******
Highly Recommend Oct 26, 2017 sth*******
Highly Recommend Oct 17, 2017 mis*******
Recommend Oct 15, 2017 akb*******
Highly Recommend Oct 10, 2017 kai*******
netural Oct 09, 2017 cha*******
Highly Recommend Sep 30, 2017 twi*******
Highly Recommend Sep 30, 2017 ire*******
Highly Recommend Sep 27, 2017 sun*******
Highly Recommend Sep 18, 2017 cko*******

Item Q&A(49)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Buyers,

By choosing Singpost Normal Mail, you actually agree to absorb the risk of lost mail.
Since no one can claim lost mail from Singpost, it is contradictory to assume such claims can be made from Qoo10 sellers.

However, as a gesture of goodwill, we will still review non-receipt claims (made after 1 month from delivery date), and will send replacements (if eligible) via SINGPOST NORMAL MAIL. We will only offer replacement once for eligible claims, and shall cease to entertain non-receipt claims for the replaced items.
Inaccurate/ Incomplete addresses provided by buyers are NOT ELIGIBLE for any sort of claims at all.

Buyers can choose to upgrade to Qexpress with a top up of $2.40 (the difference between Singpost Normal Mail and Qexpress).

To ensure guaranteed receipt of your items, WE STRONGLY RECOMMEND QEXPRESS.

Thank you for your kind understanding.

Notice
Seller

If you want to exchange items due to size reasons/ changes in your preferences, please contact seller within 10 days from item receipt. We regret that after 10 days we will not entertain any exchange requests.

To be eligible for exchanges:
1. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
2. All shipping fee will be incurred from buyer's end.
3. Items have to be returned to seller, postage paid by buyer. Top up of shipping fee for new item to be paid by buyer as well.
4. New item will be shipped out upon verification of return and receipt of top up postage fees.

Please note to contact seller via Qoo10 for exchange requests.

All lingerie/ underwear items are strictly NOT EXCHANGEABLE due to hygiene reasons.

Notice
Seller

If your items arrive faulty/ defective, kindly contact seller via Qoo10.

1. Provide photo of the defect/ problem with received items.
2. Provide video of non-functioning product. (For electronic products)
3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.

Do note that you would need to contact us so that we can assist you on the replacement process.

Notice
Seller

If you receive wrong items or have missing items in your parcels, kindly contact seller via Qoo10.

1. Provide photo of the item contents within the parcel package.
2. Provide photo of the parcel package with the delivery information.
3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.

FAQ
Seller

We regret that if you had chosen Singpost Normal Mail, we are unable to track or expedite the delivery. Singpost may take up to ONE MONTH to deliver your items. For QEXPRESS, your items will reach you within 3 working days after we have mailed them out. Qexpress is the recommended choice if you require items urgently.

FAQ
Seller

Singpost Normal Mail does not have tracking services or tracking number. For Qexpress, you may use your tracking number to monitor your delivery. From the Qoo10 "My Orders" page, you can click on "shipping information" for your item to track the parcel.

FAQ
Seller

For Singpost Normal Mail, any and all special instructions are not applicable. For Qexpress, kindly contact Qexpress with your tracking number so that they can help to arrange their couriers to deliver accordingly. We are unable to process any special instructions regarding delivery. Qexpress Hotline:+65 6661-9100 Qexpress Email: info@qxpress.sg You can choose the specific date/ time slot for QX Quick deliveries.

Answered
2017-11-08
Cel*******
User

Hi one of the item is not lighting up! Can I come to warehouse for exchange? Can give me the address?

User

Hi,

sure. If you need it urgently please feel free to drop by and do an exchange.

Nordcom One
3 Gambas Crescent #07-16
Singapore 757088
Opening hrs: Tues to Fri 1.30pm to 4.30pm
Closed on all other days and PH.

Please let me know when you wish to drop by and I will inform my warehouse team to expect you. Sometimes the warehouse is closed even during stated working hours so please wait for my confirmation too before heading down.

Thank you.

Answered
2017-11-04
cho*******
User

When will fairy model be in?

User

Hi

We will not be restocking the fairy lights.
Do keep a lookout for new lamps incoming.

Thank you

Answered
2017-10-03
cha*******
User

For The sparrow light, does it come with rechargeable built in battery. If yes, take how much time to charge? How much time it can last after full charge? Thx

User

Hi,

yes the sparrow light is rechargable.

Usually the first charge should be about 8 hours at least. After which you can charge for about 3 hours each time.

Mostly should last about 1 to 3 hours depending on usage.

Thank you.

User

Fairy Light has touch sensor and sound sensor?

When will the Fairy Light (Orange) be in stock again?

User

Hi,

Fairy light only has touch sensor. The current Sparrow lights also only have touch sensor. We do not have stock of the sound sensor Sparrow Lights.

We are not intending to restock these lights again. Perhaps you may wish to consider some other in stock options.

Thank you very much.

Answered
2017-09-10
sth*******
User

When will fairy orange be restocked?

User

Hi,

we may not be restocking this item till sometime in Nov.

Thank you.

Answered
2017-08-02
yif*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-07-24
jea*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-07-01
cri*******
User

Hi. When will scarecrow plugin warm light model be restocked? Thank you.

User

Hi,

the next restock may be in September.
Currently we will not be restocking this item.

Thank you.

Answered
2017-06-27
agn*******
User

May i know when will the sound sensor sparrow be restock? Btw, can the usb be plug in all the time?

User

Hi,

there are no immediate plans to restock sound sensor lamp.

We would not advise for the usb to be plugged in all the time as that may cause the battery to be spoilt faster, as with all electronic devices.

Thank you.

User

Thank you for the info.

User

Glad to be of assistance.

Address
Nordcom One 3 Gambas Crescent
Available during
MON~FRI : reply within 24 hours SAT : day off SUN, Holiday : day off
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