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Dear Buyers, By choosing Singpost Normal Mail, you actually agree to absorb the risk of lost mail.Since no one can claim lost mail from Singpost, it is contradictory to assume such claims can be made from Qoo10 sellers.However, as a gesture of goodwill, we will still review non-receipt claims (made after 1 month from delivery date), and will send replacements (if eligible) via SINGPOST NORMAL MAIL. We will only offer replacement once for eligible claims, and shall cease to entertain non-receipt claims for the replaced items.Inaccurate/ Incomplete addresses provided by buyers are NOT ELIGIBLE for any sort of claims at all.Buyers can choose to upgrade to Qexpress with a top up of $2.40 (the difference between Singpost Normal Mail and Qexpress).To ensure guaranteed receipt of your items, WE STRONGLY RECOMMEND QEXPRESS.Thank you for your kind understanding.
If you want to exchange items due to size reasons/ changes in your preferences, please contact seller within 10 days from item receipt. We regret that after 10 days we will not entertain any exchange requests.To be eligible for exchanges:1. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.2. All shipping fee will be incurred from buyer's end. 3. Items have to be returned to seller, postage paid by buyer. Top up of shipping fee for new item to be paid by buyer as well.4. New item will be shipped out upon verification of return and receipt of top up postage fees.Please note to contact seller via Qoo10 for exchange requests.All lingerie/ underwear items are strictly NOT EXCHANGEABLE due to hygiene reasons.
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Nice item, my kids are loved going to the shower during the night coz the lights are amazing and the water flow is bigger than my previous showerhead although I've bought the small one 👍 will buy one for my mum too 😍😄
Code:TE6010 Rainbow Colored LED Anion Showerhead | Option:Small(+S$3)
SPA Showerhead LED Water Saving Conservation 300% Pressure!
Fast delivery. Nicely pack. Yet to use. Looks ok.
Code:TE6011 Temperature Sensor LED Anion Showerhead | Option:Large(+S$4)
Received the item in good condition, tested already but i’m wondering why only 2 colors are changing, no red color even switched the heater into very hot zone. Hope my kids will like to use it when bathing.
Received in God packaging conditions. Easy to fix .Good product. Thanks seller
Code:TE6010 Rainbow Colored LED Anion Showerhead | Option:Large(+S$4)
Good quality showerheads.
Code:TE6001 Anion Spa Showerhead | Option:Blue
Code:TE6001 Anion Spa Showerhead | Option:Metallic Blue
We regret that if you had chosen Singpost Normal Mail, we are unable to track or expedite the delivery. Singpost may take up to ONE MONTH to deliver your items. For QEXPRESS, your items will reach you within 3 working days after we have mailed them out. Qexpress is the recommended choice if you require items urgently.
Singpost Normal Mail does not have tracking services or tracking number.
For Qexpress, you may use your tracking number to monitor your delivery. From the Qoo10 "My Orders" page, you can click on "shipping information" for your item to track the parcel.
For Singpost Normal Mail, any and all special instructions are not applicable.
For Qexpress, kindly contact Qexpress with your tracking number so that they can help to arrange their couriers to deliver accordingly.
We are unable to process any special instructions regarding delivery.
Qexpress Hotline:+65 6661-9100
Qexpress Email: firstname.lastname@example.org
You can choose the specific date/ time slot for QX Quick deliveries.
Not sure why I opt for noraml Mail but when i want to check out shown $3.90.
Hi,please check your cart to make sure there are no other items from our shop which has the Qxpress shipping chosen.Some items (like DIY cabinets) can only be delivered via Qxpress.Thank you.
Hi, would filter for T6005 fit T6001?
Hi,I doubt so.We never tried to place the filters in TE6001 and from the look of the filter, it wouldn't fit well with TE6001 even if it can be fitted in.I would not recommend to try using the TE6005 filter on TE6001.Thank you.
Hi i interested but dk which to choose? Can help choose the best one, i want save my bill water...
Hi,I'm not exactly sure which one is most water conserving. But the one with highest water pressure would be TE6001.Thanks.
Ok can thks
Glad to be of assistance.
Hi, which model shower head has high pressure? I purchase the rainbow led the pressure really too slow.
Hi,TE6001 and TE6005 would have a higher pressure as there are 3 modes to choose from.TE6010 and TE6011 do not have modes to choose from.The water pressure is also dependent on how strong your water flow is from the main valve.You may wish to adjust the water pressure from the pipes outside your house and also to remove a water-saving device inside most taps.Thank you.
6005 how often mus change filter?
Hi,it's really up to individual preference.I would recommend 3 months for normal usage.If there are many people in the house and the showerhead is used more often then perhaps 2 months or so.When you see that the whole filter has turned dark brown, it would be timely to change already.Some people prefer to change it before it turns dark brown, so once it has become completely light brown they already change it.Thank you.
Hi when will there be restock for Large Rainbow showerhead? Thx
Hi,stocks should be arriving in 1 to 2 weeks time.Thank you.
Hi, do I need to change the beads in TE6001?
HiThe beads can be washed and dried to "reset" their function.It is not a necessity to change the beads.Thank you.
Why my this shower head when use has fragrance smell?
Hi,this showerhead is not supposed to have any fragrance smell. Neither do the ones I have in warehouse now have any smell at all.Could you try running water through it for a while, and then smell again?Might it be that some soap had accidentally splashed in while using? You can try to dismantle the showerhead and wash all parts with tap water again.The showerhead can be unscrewed totally and then screwed back again.Thank you.
Thank for your explanation n advises..May I know for these I only need to change the inside white filter if they turn dirty? How about the beats ?
HiThe beads can be washed and air dried. Not really required to change.Thank you.
Is it possible to purchase and collect on today as my current shower head has been broken.
Hi, you can self collect at the following address. THIS IS IMPORTANT:Please indicate "FOR SELF COLLECTION" in the MEMO TO SELLER during purchase so that we will not ship it out.If you do not indicate, we cannot let you self collect if we had already shipped out the item(s).Nordcom One3 Gambas Crescent #07-16Singapore 757088Opening hrs: 3.30pm to 5pm, Tues to Thurs.Closed on Mon, Fri, Sat, Sun, PHSelf collection is by appointment only, so please let us know the date/time you will self collect at so we can make sure there is someone at the warehouse when you arrive :)The warehouse may be unexpectedly closed even during stated opening hours.You can drop by today (28 Dec) - the warehouse is open.Thank you.
Can I be there at around 11am?
Hi,at 11am only the packing team is there.Can you let me know exactly which model showerhead you wish to purchase so I can inform them how much to collect?Only cash payment is accepted at the warehouse for direct purchases.Thank you.
TE6010 Large. Can I order from qoo and collect?
Hi,yes you can purchase via Qoo10.Please let me know the order number when you have purchased.Choose Singpost Normal Mail.The shipping fee will be refunded when you have collected and confirmed delivery for the item.Thank you.
So sorry! I forgot to choose normal mail as I'm too nervous! My order number is 241032870
Hi,no worries.Please click on confirm delivery.Then kindly message me after confirmation so I can process the refund of shipping fee through Qoo10.Thank you.
I had confirm the delivery. But I haven try yet. Hope everything will b fine. The $3.90 shipping fee will b refund thru q money?
Hi,We have submitted the refund of $3.90. Qoo10 will take about 1 working day to process and deposit the refund as Qmoney. You can either withdraw Qmoney to your bank account, or spend it in Qoo10 http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=withdraw#noneThanks.
Ok I will check. Thank u for ur good service!
Hithank you :)
There isn’t any posted question about item.